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"Breakfast was good. The hotel can use update in the section we stayed in "

"Clean rooms, super nice and loved our stay"

"horrible experience... upon arrival we were told that there was no internet at all, and therefore room keys couldn't be activated, and everytime you left the room a staff member would have to let you back in.. same for the gym, or anyplace you have to use your key. Staff notified me that this had been going on for two days, yet they didn't tell me until it was time to check in. I had to spend an extra $50 a night for another hotel. no offer of free dinner or reduced rate to stay there if we wanted to deal with this big inconvenience. no internet means no wifi- no streaming etc."

"Manager was rude and a chauvinist. Room was dirty. Was missing coffee maker. Manager put us next to the elevator and the loudest part of the hotel."

"N/a"

"Pool closed for renovation. Hot water in shower didn’t work well."

"Dirty room all around including comforter. Old broken faucet handle and broken toilet holder. One tiny garbage in kitchen area nothing in living space or in bathroom."

"There were two employees that obviously hated working the night shift. Otherwise the others were gold!!"

"The Hyatt feels like an older but stately hotel. The staff were friendly, professional, and very accommodating. Our room was clean and spacious. There was no microwave in the room, but there was a mini fridge. The complimentary breakfast was delicious with a variety of hot and cold items to appeal to all tastes. The welcoming staff made it easy to enjoy and feel comfortable. We will definitely stay there again if we are back in the area. And, it was easy to access highways and to head toward Lake George while quiet and comfortable inside."