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Reviews of Avlon Gardens Motel - Ballina

3 out of 5
Avlon Gardens Motel - Ballina
16 Bangalow Road, Ballina, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 173 out of 303 reviews" "
Rating 8 - Good. 109 out of 303 reviews" "
Rating 6 - Okay. 15 out of 303 reviews" "
Rating 4 - Poor. 5 out of 303 reviews" "
Rating 2 - Terrible. 1 out of 303 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
James and Olivia manage the property and are excellent hosts. Friendly and knowledgeable about the area. We used their free airport transfer and this helped us a lot. Faster than waiting for the airport bus. Location is convenient to shops. The property is an older style motel with very spaceous room. The room was very clean. Definitely would stay again.
Stayed 1 night in Mar 2024

8/10 Good

Dion

Travelled with family
Liked: Amenities
Great incentive to be able to use a members club card at the close by bowling club
Stayed 1 night in Jan 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfortable & had everything we needed for a nice stay. Bed was comfortable. Close to shops & eateries.
Stayed 2 nights in Jan 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are fabulous.
Stayed 2 nights in Dec 2023

6/10 Okay

Alan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall pretty good but it was quite expensive for what it is. Only complaint would be that the sound insulation between rooms was not that great. We could hear the neighbouring rooms televisions. Great location, sizeable rooms and the kids loved the pool.
Stayed 2 nights in Dec 2023

8/10 Good

Lorelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great shower, Netflix, friendly staff
Stayed 1 night in Dec 2023
Response from Olivia & James on 23 Dec 2023
Thanks for the great review Lorelle. We are glad you enjoyed your stay and hope you have a good Xmas. See you next time you are in Ballina.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Olivia & James on 10 Dec 2023
Thanks for giving us a 5 out of 5 Margaret. We are glad you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Olivia & James on 23 Dec 2023
Thanks for the great review Rosanne. We are glad you enjoyed your stay with us and look forward to welcoming you back next time you are in Ballina.

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and tidy. Everything was in working order. Definitely would recommend.
Stayed 1 night in Nov 2023
Response from Olivia & James on 3 Dec 2023
Thanks for the great review Louise. We are glad that you enjoyed your stay, and look forward to welcoming you back in the future.

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ‘70’s decor, very nicely refurbished, but bathroom was very small - my very large son had to open the door to use the basin, but it was a constraint the decorators had to work with. We were most impressed with the cleanliness of the room and the supplies - loved the Moccona coffee!
Stayed 1 night in Oct 2023
Response from Olivia & James on 24 Oct 2023
Thanks for leaving a great review Carol. We are glad that you enjoyed your stay with us. As we spoke about, next time you stay with us make sure to request an accessible room.

6/10 Okay

Vanessa

Stayed 1 night in Sep 2023
Response from Olivia & James on 15 Oct 2023
Thanks for your review. If there is anything you think we need to improve let us know.

8/10 Good

Maria, sydney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best part was the special treatment given us by Liv and James, hotel owners. The place need little improvements but it didn't matter to us. Our hosts were helpful, friendly, welcoming and very hospitable.
Stayed 3 nights in Sep 2023
Response from Olivia & James on 5 Sept 2023
Thanks for leaving a review Maria. We are happy that you enjoyed your stay with us. We try our best to provide a five star level of service even though we are just a 3 star motel. Hope to see you next time you are in Ballina.

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable spot
Stayed 1 night in Aug 2023
Response from Olivia on 12 Aug 2023
Thanks Annette! Appreciate you taking the time to review & glad you enjoyed your stay.Look forward to seeing you next time you're in Ballina :-)

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a enjoyable stay. AAA
Stayed 3 nights in Jul 2023
Response from Olivia & James on 9 Aug 2023
Thanks for the great review Tony, we are happy you enjoyed your stay with us. Hope to see you next time you are down in Ballina.

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely facility
Stayed 1 night in Aug 2023
Response from Olivia & James on 8 Aug 2023
Thanks for the great review Leonard. We hope to see you back at the Avlon Gardens Motel in the future.

8/10 Good

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Avlon Motel was very convenient for us because it was just a wee turn off the main road. James and Olivia were perfect hosts and very friendly. We found the convenience of the motel to our liking since we are not 'party types' and the motel was situated in a quiet are. Avlon Motel is not a new motel and despite being a little bit dated, it was very clean and comfortable. As we only stayed one night, I can't comment on shopping, transport etc, BUT, Olivia did give me some options on dining for breakfast. We chose the delightful Shelly Beach Cafe, where we saw whales blowing and breaching and tour boats out on the ocean.
Stayed 1 night in Jul 2023
Response from O&J on 13 July 2023
Thanks for the review Susanne, glad you got to see the whales! Hope to see you next time you are in Ballina. Kind Regards, James & Olivia.

10/10 Excellent

Grahame

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
70's style renovated property. Quiet area a bit out of town, spotlessly clean, comfortable bed, well equipped and great shower. Perfect for our one night stay. Will definitely stay again. Thank you.
Stayed 1 night in Jun 2023
Response from Olivia & James on 17 June 2023
Thanks for the great review Grahame. Glad you enjoyed your stay, we look forward to your next visit to the Avlon Gardens Motel.

10/10 Excellent

Ross

Stayed 1 night in May 2023
Response from O&J on 13 June 2023
Thanks for the review Ross glad you enjoyed your stay, hope to see you back in the future.

10/10 Excellent

Anthony

Stayed 1 night in Apr 2023
Response from O&J on 3 May 2023
Thanks for your review, we are happy you enjoyed your stay and look forward to seeing you again in the future.

4/10 Poor

Jennifer

Travelled with partner
We appreciated the cleanliness of the room, however the property has no guest laundry, no breakfast service and is quite run down. Hopefully the new managers will be able to improve the property.
Stayed 1 night in Apr 2023
Response from O&J on 11 Apr 2023
Thanks for your review. As we are a small property it is not feasible to provide laundry and breakfast services in house with our current staff numbers. Ballina has lots great cafes for breakfast (which we love!) and there are two laundromats 3 mins drive from our motel, which our customers use. We feel our current pictures accurately represent the property, which is an older style with everything clean and in good working order. We are in the planning stages of some updates to the property and look forward to seeing you for your next visit to Ballina.

10/10 Excellent

Graham

Stayed 1 night in Apr 2023
Response from O&J on 23 Apr 2023
Thank for the review Graham hope you enjoyed your stay with us.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff Easy check in and advice on eating options
Stayed 1 night in Mar 2023
Response from JJ on 27 Mar 2023
Thanks for the review William, hope you had a nice stay in Ballina.

10/10 Excellent

Shanaya

Liked: Cleanliness, staff & service, amenities
Beautiful place
Stayed 1 night in Mar 2023
Response from JJ on 27 Mar 2023
Thanks for the review Shanaya hope you had a nice stay with us.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay. Lovely motel
Wonderful hosts and nothing was too much trouble. Free access to Netflix came as a bonus. Would definitely recommend this property.
Stayed 2 nights in Mar 2023
Response from JJ on 27 Mar 2023
Thanks for your review David we hope you guys enjoyed your stay with us, and your time in Ballina. Good luck with your trip to Cairns hope you have a great time.

6/10 Okay

Gwen

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
The room itself was good,the noise of doors being slammed night and day was annoying. Having the other guests park your car in tested my driving ability - I went on holiday from a car yard to have a break from that!
Stayed 3 nights in Mar 2023
Response from Bree on 20 Mar 2023
Thank you for your review - we appreciate your feedback. Unfortuantely when staying at a motel you are sometimes going to encounter inconsiderate people - sadly we have little control over this.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, comfortable and convenient.
Stayed 1 night in Mar 2023
Response from Bree on 19 Mar 2023
Thanks Mike for the great review. We are so pleased you enjoyed your stay with us and hope to see you again another time.

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A separate kitchen sink
Stayed 2 nights in Feb 2023
Response from Bree on 19 Feb 2023
Thank you Jim for the great review. We are so pleased you enjoyed your stay with us. All our downstairs rooms have a sink in the kitchenette, which is great for long stays. Hope to see you again another time.Kind regards,Greg and Bree

10/10 Excellent

Sarah

Stayed 1 night in Feb 2023
Response from Bree on 11 Mar 2023
Thank you for the great review, we appreciate your feedback and are pleased to hear you enjoyed your stay with us.Hope to see you again another time.

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best kept secret of Ballina!!
Fantastic friendly couple and everything was so easy and very comfortable bed and all the facilities were fantastic! Nothing to complain about didn’t really want to leave!!
Stayed 5 nights in Jan 2023
Response from Bree on 1 Feb 2023
Thank you for the great review - we appreciate your feedback and are so pleased you enjoyed your stay with us. Hope to see you again another time.Kind regards,Greg and Bree

2/10 Terrible

Allan

Stayed 1 night in Jan 2023
Response from Bree on 9 Jan 2023
Very surprised by your review Allan - especially as if you go back through our reviews 99% of them are positive and our guests are more than happy. Unfortunately as your feedback does not mention what exactly was 'terrible' about your stay, we are unable to improve on the issues you had.We hope you enjoyed the rest of your holiday.

8/10 Good

Mahruz

Liked: Cleanliness, amenities, property conditions & facilities
good place
Stayed 2 nights in Dec 2022
Response from Bree on 31 Dec 2022
Thank you for your review, we appreciate the feedback and are so pleased you enjoyed your stay with us.Hope to see you again another time.Kind regards,Greg and Bree

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping centre and food outlets. Clean, good parking, but read the sign inside the room re hot water.
Response from Bree on 22 Dec 2022
Thank you for reviewing your stay with us, we appreciate your feedback and we are so pleased you enjoyed your stay.Look forward to seeing you again another time.Kind regards,Greg and Bree

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room, comfy bed. Pool looked nice and clean, didn't have time to use it. Lawns and area clean and tidy. Staff extremely friendly and helpful.
Response from Bree on 1 Dec 2022
Thank you Shane for the great review. We are so pleased you enjoyed your stay with us and hope to see you again next time you're in Ballina.Kind regards,Greg and Bree

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though my stay was short it was wonderful.
Stayed 1 night in Oct 2022
Response from Bree on 23 Oct 2022
Thank you Jane for the great review - we are so pleased you enjoyed your stay with us.Hopefully we see you again, for a longer stay next time.Kind regards,Greg and Bree

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness
Ok
Stayed 1 night in Oct 2022
Response from Bree on 19 Oct 2022
Thank you for your review, we appreciate your feedback and hope you enjoyed your stay with us.

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
A bit small room, for a family of 5-6.Overall alright experience 🙂🙂🌧🌧
Stayed 2 nights in Sep 2022
Response from Bree on 5 Oct 2022
Thank you for your review - we appreciate your feedback. Our family rooms (as per most motels) are set up for 4 people - to fit 5 or 6 people into the room is a push and requires the fold out sofa to be utilisied, which in turn leaves less space in the room. We do however try our best to accommodate larger families.

6/10 Okay

Lance

Travelled with partner
Very expensive for just a bed and shower
Stayed 1 night in Oct 2022
Response from Bree on 4 Oct 2022
Hi Lance,Accommodation is very difficult to get in Ballna at the moment - especially hard in the middle of the school holidays and on a long weekend, which is when you stayed with us. All the motels in Ballina are currently operating at approximately 100% occupancy and receive upwards of 10 calls every day from people looking for a room for the night. The prices being charged are just indicative of the supply and demand in the area.

10/10 Excellent

Drew

Stayed 1 night in Sep 2022

10/10 Excellent

Colin

Stayed 1 night in Aug 2022

8/10 Good

Gary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly management good parking. Easy access to the major shopping centre. Clean room all facilities provided and continental breakfast. A very clean comfortable well managed motel.
Stayed 1 night in Jul 2022
Response from Bree on 27 July 2022
Thank you for your review. We are so pleased you enjoyed your stay with us and look forward to seeing you again next time.

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business near Ballina
Excellent one night stay.
Stayed 1 night in Jul 2022
Response from Bree on 27 July 2022
Thank you for your review - we are so pleased you enjoyed your stay with us - we look forward to seeing you again next time you're in Ballina.

8/10 Good

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Bree on 13 June 2022
Thank you for your review. We hope you enjoyed your stay with us and we look forward to seeing you again another time. Kind regards, Greg and Bree

10/10 Excellent

walter george

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ballina
convenient, close, comfortable friendly
Stayed 1 night in May 2022
Response from Bree on 11 June 2022
Thank you for the great review - so pleased you enjoyed your time with us. We look forward to seeing you again next time you're in Ballina.

6/10 Okay

Deborah

Liked: Cleanliness, staff & service, amenities
The room was clean but highly over perfumed. So much so it was difficult to sleep and i spent a few hours sleeping in my car instead. Reception was loverly, very friendly.
Stayed 1 night in May 2022
Response from Bree on 11 June 2022
Thank you for your review - we appreciate your feedback regarding the air freshner - no one has ever mentioned this to us before, but we will definitely let our cleaners know to not use so much in the future.

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly owners
Stayed 1 night in Apr 2022
Response from Bree on 8 May 2022
Thank you for your review - hope you enjoyed your stay and we will look forward to seeing you again soon.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are very friendly and helpful. I enjoyed my stay.
Stayed 3 nights in Jan 2022
Response from Bree on 1 May 2022
Thank you for your review - we are pleased you enjoyed your stay and look forward to seeing you again another time.

8/10 Good

Hrishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff great and friendly. Had all that we needed
Stayed 1 night in Apr 2022
Response from Bree on 1 May 2022
Thank you for the great review - so pleased you enjoyed your stay and we look forward to seeing you again another time.

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine - no complaints
Stayed 2 nights in Apr 2022
Response from Bree on 4 Apr 2022
Thank you for your review - we are pleased you enjoyed your stay and look forward to seeing you again another time.

10/10 Excellent

catherine

Stayed 1 night in Feb 2022