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"1st room we were allocated was noisy because of extractor fans on the mezzanine roof just below our window and air trapped in the radiator. Allocated a 2nd room, which was much better, but some noise from the extractor fans still audible. Breakfast service ok, although a number of items not available because they had run out of stock. Dinner in the restaurant not a good experience. Extremely slow service (nearly an hour between starter and main course) and poor communication from the staff regarding delay. Portion size of fish main course extremely small for the money paid"

"The breakfast was fresh and good standard. Sausages were nice and a level above the usual catering tat you usually get at hotels. Staff were good and pleasant. The actual booking and stay was a SHAMBLES. The hotel had OVERBOOKED THEMSELVES. I had booked a room with a queen bed and the room was given to another customer before I got there. That’s completely wrong and disgusting. Also it’s very incompetent of a hotel to overbook themselves. I am not comfortable in a single bed, which is what I was given. I would think twice about staying here again after the utter mess up of this. I only booked a night and a large, comfortable bed and I didn’t have a comfortable night at all. The Holiday Inn would be where I’d choose to stay another time. "

"Our room was nice, the breakfast was excellent and the staff were amazing, extremely friendly and helpful "

"You get what you pay for but what there is was decent. Loses a mark for mould marks on shower ceiling but cannot fault rest of hotel. Breakfast very basic but what food there was hot and edible and the bar/restaurant area is lovely."

"The room was spacious and clean. The bed was very comfortable. We arrived at breakfast after 9am (10am finish) and the hot offering was a bit depleted but there was something of everything except eggs, which a member of staff cooked extra for us. We would definitely stay again."

"Breakfast was hot, plentiful and delicious."

"When I arrived to check in, the receptionist couldn’t find my reservation because I had already been checked in. This meant it took a bit longer than expected to check in. "

"Perfect"

"Rooms are well appointed and clean with comfortable, large beds. The quality of food at breakfast was good, but hotel was very busy and there were not enough staff on to keep the breakfast buffet replenished and clear tables, and seating was at a premium. A little chaotic. The hotel is undergoing refurbishment and so these issues may well resolve. There is a car park which is run privately and you have to pay for. It’s not really large enough for a hotel of that size."