- Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Photo gallery
Guest reviews
Excellent
812 reviews
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Free WiFi
- Kitchen
- Air conditioning
- Washer
- Dryer
- Outdoor Space
Map
363 Queen Street, Auckland
Explore the area
Aotea Centre7 min walk
SKYCITY Auckland Convention Centre10 min walk
Sky Tower11 min walk
Auckland (AKL-Auckland Intl.)27 min drive
Choose dates to view prices
Standard Apartment, 1 Bedroom
Photos of Standard Apartment, 1 Bedroom
Standard Apartment, 1 Bedroom
4.6/5 guest room ratingMore detailsRoom amenities
- 50 sq m
- 1 bedroom
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
50 square metres m2 room with a balcony
Layout – bedrooms
Internet – Free WiFi (24 hours per day)
Entertainment – Cable channels and iPod dock
Food & Drink – Kitchenette with fridge, microwave, dishwasher and coffee/tea maker
Sleep – Blackout drapes/curtainsBathroom – Partially open bathroom, shower, free toiletries and a hairdryer
Practical – Washer/dryer, free local calls and desk; rollaway/extra beds and cots/infant beds available on request
Comfort – Air conditioning
Need to know – Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityStandard Apartment, 2 Bedrooms
Photos of Standard Apartment, 2 Bedrooms
Standard Apartment, 2 Bedrooms
4.4/5 guest room ratingMore detailsRoom amenities
- 80 sq m
- 2 bedrooms
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 King Beds or 4 Single Beds
80 square metres m2 room with a balcony
Layout – 2 bedrooms
Internet – Free WiFi (24 hours per day)
Entertainment – Cable channels and iPod dock
Food & Drink – Kitchenette with fridge, microwave, dishwasher and coffee/tea maker
Sleep – Blackout drapes/curtainsBathroom – Partially open bathroom, shower, free toiletries and a hairdryer
Practical – Washer/dryer, free local calls and desk; rollaway/extra beds and cots/infant beds available on request
Comfort – Air conditioning
Need to know – Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityStudio Apartment
Photos of Studio Apartment
Studio Apartment
4.7/5 guest room ratingMore detailsRoom amenities
- 33 sq m
- Studio
- 1 bathroom
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed or 2 Single Beds
33 square metres m2 room with a balcony
Internet – Free WiFi (24 hours per day)
Entertainment – Cable channels and iPod dock
Food & Drink – Kitchenette with fridge, microwave, coffee/tea maker and electric kettle
Sleep – Blackout drapes/curtainsBathroom – Partially open bathroom, shower, free toiletries and a hairdryer
Practical – Washer/dryer, free local calls and desk; cots/infant beds available on request
Comfort – Air conditioning
Need to know – Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityTwo Bedroom Executive Apartment
Photos of Two Bedroom Executive Apartment
Two Bedroom Executive Apartment
5/5 guest room ratingMore detailsRoom amenities
- 80 sq m
- 2 bedrooms
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 Queen Bed and 1 Single Bed
80 square metres m2 room with a balcony
Layout – 2 bedrooms
Internet – Free WiFi (24 hours per day)
Entertainment – Cable channels and iPod dock
Food & Drink – Kitchenette with fridge, microwave, dishwasher and coffee/tea maker
Sleep – Blackout drapes/curtainsBathroom – Partially open bathroom, shower, free toiletries and a hairdryer
Practical – Washer/dryer, free local calls and desk; cots/infant beds available on request
Comfort – Air conditioning
Need to know – Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityStudio Executive
Photos of Studio Executive
Studio Executive
4.1/5 guest room ratingMore detailsRoom amenities
- Studio
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
Features a private balcony
Internet – Free WiFi (24 hours per day)
Entertainment – Cable channels and iPod dock
Food & Drink – Kitchenette with fridge, microwave, coffee/tea maker and electric kettle
Sleep – Blackout drapes/curtainsBathroom – Partially open bathroom, shower, free toiletries and a hairdryer
Practical – Washer/dryer, free local calls and safe
Comfort – Air conditioning
Need to know – Limited housekeeping, no cots (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Auckland
Located in Auckland's Newton neighbourhood, Quest Auckland is in the business district. Aotea Centre and Auckland War Memorial Museum are cultural highlights, and some of the area's notable landmarks include Sky Tower and Britomart Transport Centre. Auckland Zoo and Kelly Tarlton's Underwater World are not to be missed. Our guests love the property's quiet location.
What's nearby
- Aotea Centre - 7 min walk
- SKYCITY Auckland Convention Centre - 10 min walk
- Sky Tower - 11 min walk
- SkyCity Casino - 11 min walk
- University of Auckland - 14 min walk
Getting around
- Auckland Britomart Station - 17 min walk
- Auckland (AKL-Auckland Intl.) - 27 min drive
About this property
About this property
Cleaning and safety practices
Cleaning and safety practices
Enhanced cleanliness measures
Enhanced cleanliness measures
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property
Property is professionally cleaned
Social distancing
Social distancing
Guest rooms kept vacant for 48 hours between stays
Contactless check-in and check-out
This information is provided by our partners.
Property amenities
Internet
- Free WiFi
Parking and transport
- Self-parking: NZD 20.00 per day
- Limited parking
- Accessible parking
Kitchenette
- Fridge
- Microwave
- Coffee/tea maker
- Electric kettle
Dining
- Full breakfast available for a fee daily 7 AM–10 AM: NZD 15 per person
- 1 restaurant
- 1 bar
- Room service available
Bedrooms
- Rollaway/extra beds: NZD 5000.0 per day
Bathrooms
- Shower only
- Partially open bathroom
- Free toiletries
- Hairdryer
Entertainment
- TV with cable service
- TV in a common area
- iPod docking station
Outdoor areas
- Balcony
- Terrace
Laundry
- Washer/dryer
- Dry cleaning/laundry service
- Laundry facilities
Work spaces
- Business centre
Comfort
- Air conditioning
Pets
- No pets allowed
Suitability/Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Lift
- Wheelchair-accessible parking
- Smoke-free property
Services and conveniences
- Tour/ticket assistance
- Limited housekeeping
- Safe
- Phone
- Luggage storage
- Blackout curtains
- Safe at front desk
- Iron/ironing board (on request)
- Free newspapers
- Free local calls
Location highlights
- In the business district
Things to do
- Fitness facilities nearby (free access)
Safety features
- Security system
- Smoke detector
- Window guards
General
- 70 rooms
- Connecting/adjoining rooms avaliable
Policies
Policies
Check-in
Check-in
Check-in between 2:00 PM and 9:00 PM
Minimum check-in age - 18
Check-out
Check-out
Check-out before 11 AM
Special check-in instructions
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
Access methods
Access methods
Staffed front desk, lockbox
Pets
Pets
Pets not allowed
Children and extra beds
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 5000.0 per day.
Cots (infant beds) are available for NZD 10.0 per day
Payment types
Payment types
Important information
Important information
Optional extras
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: NZD 15 per person (approximately)
- Fee for wireless Internet in public areas: NZD 5 per day (rates may vary)
- Self-parking fee: NZD 20.00 per day
- Crib (infant bed) fee: NZD 10.0 per day
- Rollaway bed fee: NZD 5000.0 per day
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Safety features at this property include a smoke detector, a security system and window guards.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- The property is professionally cleaned; disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
- Contactless check-in and contactless check-out are available.
- Each guestroom is kept vacant for a minimum of 48 hours between bookings.
We should mention
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi is limited to 24 hours per day
Parking height restrictions apply
National rating
National rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Property is also known as
Quest Auckland Aparthotel
Quest Auckland
Quest Hotel Auckland
Quest Auckland Serviced Apartments New Zealand
Quest Auckland Serviced Apartments Hotel Auckland Central
Quest Auckland Serviced Apartments New Zealand
Quest Hotel Auckland
Frequently asked questions
Guest reviews
4.2
Cleanliness
4.2
Service and Staff
4.1
Amenities
3.9
Property condition
- Liked: Cleanliness, staff & service
The front desk staff (Grace especially) were very helpful and kind. We had bugs in the kitchen area around the stove and in one lower cupboard, even though we did not use the kitchen at all. Housekeeping came to clean them up.
Stayed 2 nights in Feb 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Great place to stay. Top end of Queens St so about 15 min walk to harbour. But 30 seconds to the Skybus stop so great for the airport. Nice continental breakfast. Bar and restaurant with a nice ambience.
Stayed 2 nights in Jan 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quest is the Best
Staff's were all friendly, helpful and courteous. Overnight stay but enjoyable.
Stayed 1 night in Dec 2019
- Liked: Cleanliness
Stayed 1 night in Dec 2019