Quest Auckland

Photo gallery for Quest Auckland

Primary image
32-inch TV with cable channels, iPod docking station
32-inch TV with cable channels, iPod docking station
Desk, laptop workspace, blackout curtains, iron/ironing board
Fridge, microwave, hob, coffee/tea maker

Overview of Quest Auckland

Quest Auckland

4.0 star property

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Washer
  • Dryer
  • Outdoor space

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest stays
Map
363 Queen Street, Auckland, 1

Explore the area

  • Popular LocationGrafton Bridge9 min walk
  • Popular LocationNew Zealand Film Archive9 min walk
  • Popular LocationSky Tower11 min walk
  • AirportAuckland (AKL-Auckland Intl.)26 min drive

Choose dates to view prices

Studio Executive

  • 30 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Executive Apartment

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Standard Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

Studio Apartment

  • 33 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

About this area

Auckland

Located in Auckland, Quest Auckland is in the business district. Auckland Baptist Tabernacle and Karangahape Road are local landmarks, and some of the area's attractions include New Zealand National Maritime Museum and Museum of Transport and Technology. Auckland Zoo and Stardome Observatory are also worth visiting.

What's nearby

  • Grafton Bridge - 9 min walk
  • New Zealand Film Archive - 9 min walk
  • Sky Tower - 11 min walk
  • SkyCity Casino - 11 min walk
  • Auckland City Hospital - 16 min walk

Getting around

  • Auckland Britomart Station - 17 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • Kura Sake Bar - 2 min walk
  • MLC Cafe and Bar - 3 min walk
  • Tanuki's Cave - 3 min walk
  • Betsia kebabs - 3 min walk
  • Da Vinci's - 5 min walk

About this property

Quest Auckland

4-star Auckland aparthotel in Auckland Central Business District, near University of Auckland
Along with a bar/lounge, this smoke-free aparthotel has self parking and a business centre. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance. Each apartment provides a TV with cable channels, plus a kitchenette with a fridge, a hob and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a balcony.
Quest Auckland offers 70 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. Televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages spoken

Chinese (Mandarin), English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi
  • Free in-room WiFi is limited to 24 hours per day

Parking and transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limited on-site parking (max. 1 space per unit)
  • Height restrictions apply for on-site parking

Kitchenette

  • Fridge
  • Hob
  • Microwave
  • Toaster
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Dining

  • Breakfast available for a fee: NZD 12 for adults and NZD 12 for children
  • 1 bar

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: NZD 40.00 per day

Bathrooms

  • Partially open bathroom
  • Shower
  • Soap
  • Free toiletries
  • Toilet paper
  • Towels provided
  • Hairdryer
  • Shampoo

Entertainment

  • 32-inch TV with cable service
  • iPod docking station
  • TV in a common area

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free local calls
  • Vending machine

Location highlights

  • In the business district

Things to do

  • Fitness facilities nearby (free access)

Safety features

  • Security system
  • Smoke detector
  • Window guards

General

  • 70 rooms
  • Connecting/adjoining rooms avaliable

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 7:00 PM) and Friday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.00 per day.
Cots (infant beds) are available for NZD 15.0 per day

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 12 for adults and NZD 12 for children (approximately)
  • Covered self-parking fee: NZD 25.00 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 40.00 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi is limited to 24 hours per day
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland Quest
Quest Auckland
Quest Hotel Auckland
Quest Auckland Serviced Apartments Hotel Auckland Central
Quest Auckland Serviced Apartments New Zealand
Quest Auckland Aparthotel
Quest Auckland Serviced Apartments New Zealand
Quest Hotel Auckland
Quest Aparthotel
Quest Auckland Auckland
Quest Auckland Aparthotel
Quest Auckland Aparthotel Auckland

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 338 out of 812 reviews
5 - Excellent 42%
Rating 4 - Good. 364 out of 812 reviews
4 - Good 45%
Rating 3 - Okay. 85 out of 812 reviews
3 - Okay 10%
Rating 2 - Poor. 19 out of 812 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 812 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked that this property is so close to town .Walking distance to everything in town .
Stayed 1 night in Apr 2022

4/5 Good

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2021

1/5 Terrible

Stayed 5 nights in Jul 2021

3/5 Okay

Travelled with family
Liked: Cleanliness
Didn’t like that we were never told about huge building renovation in both sides. Not double glazed so very noisy.
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy to walk to everywhere we wanted to go in the cbd
Stayed 3 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, amenities
Staff were friendly and great at getting in touch and confirming bed configurations etc. Room was tidy but needs a renovation with furnishings basic and carpet looking worn. The accommodation value for a family of 4 was very good though and overall experience also good.
Stayed 1 night in Jul 2021

3/5 Okay

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in May 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, room comfort
Really nice place to stay
Really comfortable room with great views from balcony, would have been great if there was a seat on the balcony but easy enough to take one from inside out. Parking is not good when this place is busy, if you have a car larger than a go cart maybe choose an external parking garage as getting large cars into carpark is very difficult
Stayed 2 nights in Apr 2021

4/5 Good

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is a very long way from all of the shopping Malls, as well as from the centre of town!
Stayed 4 nights in Apr 2021

2/5 Poor

Travelled with family
Disliked: Amenities, property conditions & facilities
Unfortunately the property is very noisy. While the cleaners were diligent there was an ant infestation. The property neighbouring was a construction site.
Stayed 5 nights in Mar 2021