Mercure Auckland Queen Street

Photo gallery for Mercure Auckland Queen Street

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Superior Room, Balcony | Terrace/patio
Deluxe Room, Balcony (High Floor) | Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Superior Room, Balcony | Individually decorated, individually furnished, desk, laptop workspace

Overview of Mercure Auckland Queen Street

Mercure Auckland Queen Street

3.5 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
Map
500 Queen Street, Auckland, Auckland, 1010

Explore the area

  • Popular LocationGrafton Bridge6 min walk
  • Popular LocationSky Tower13 min walk
  • Popular LocationSkyCity Casino14 min walk
  • AirportAuckland (AKL-Auckland Intl.)26 min drive

Choose dates to view prices

About this area

Auckland

Mercure Auckland Queen Street is located in Auckland Central Business District, a neighbourhood in Auckland, and is in the entertainment district. Karangahape Road and Grafton Bridge are local landmarks, and travellers looking to shop may want to visit Queen Street Shopping District and High Street. Looking to enjoy an event or a game while in town? See what's happening at ASB Tennis Centre or Eden Park.

What's nearby

  • New Zealand Film Archive - 5 min walk
  • Grafton Bridge - 6 min walk
  • Sky Tower - 13 min walk
  • Auckland City Hospital - 14 min walk
  • SkyCity Casino - 14 min walk

Getting around

  • Auckland Mt Eden Station - 18 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • Ken Yakitori Bar - 2 min walk
  • Revel Cafe - 2 min walk
  • Between Cafe & Eatery - 2 min walk
  • Verona Bar and Restaurant - 3 min walk
  • Scullery - 3 min walk

About this property

Mercure Auckland Queen Street

3.5-star Auckland hotel in Auckland Central Business District, near Sky Tower
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space.
Mercure Auckland Queen Street offers 96 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 50-inch Smart televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the fitness facility without adult supervision.

Languages

English, French, Hindi, Italian, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered self parking on site (NZD 35 per day)
  • Limited on-site parking (max. 10 spaces per unit)
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee weekdays 7:00 AM–9:30 AM: NZD 20 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Lone Star

Things to do

  • 24-hour fitness centre

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (323 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: NZD 20 per person (approximately)
  • Covered self-parking fee: NZD 35 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 17 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mercure Auckland Queen Street Hotel
Mercure Auckland Queen Street Auckland
Mercure Auckland Queen Street Hotel Auckland

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 67 out of 121 reviews
5 - Excellent 55%
Rating 4 - Good. 43 out of 121 reviews
4 - Good 36%
Rating 3 - Okay. 5 out of 121 reviews
3 - Okay 4%
Rating 2 - Poor. 5 out of 121 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 121 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was on the smaller size however very clean and nice big shower. Location is a bit further out from restaurants/central Queen Street, about a 15 min walk
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel good accomodation.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a good option in the cbd. Staff were friendly too
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, comfortable.
Stayed 2 nights in Jun 2022