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Hotel Grand Windsor MGallery by Sofitel

5 out of 5

Photo gallery

Featured image
TV
Premium bedding, minibar, in-room safe, blackout curtains
Premium bedding, minibar, in-room safe, blackout curtains
TV

Guest reviews

4.5 out of 5 Wonderful
524 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available
Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Individually-wrapped food options

Map

58-60 Queen Street, Auckland

Explore the area

Popular LocationAuckland Ferry Terminal4 min walk
Popular LocationSkyCity Casino8 min walk
Popular LocationSky Tower9 min walk
AirportAuckland (AKL-Auckland Intl.)31 min drive

Choose dates to view prices

  • Junior Suite

    Photos of Junior Suite

    4.6/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite

  • Executive Suite, 2 Bedrooms

    Photos of Executive Suite, 2 Bedrooms

    Room amenities

    • 51 sq m
    • Sleeps 4
    • 2 King Beds
    More detailsExecutive Suite, 2 Bedrooms

  • Superior Room with Queen Bed

    Photos of Superior Room with Queen Bed

    4.9/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Room with Queen Bed

  • Superior Room with King Bed

    Photos of Superior Room with King Bed

    4.6/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room with King Bed

  • Classic Room with Queen Bed

    Photos of Classic Room with Queen Bed

    4.6/5 guest room rating

    Room amenities

    • 19 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsClassic Room with Queen Bed

  • The Duchess Suite

    Photos of The Duchess Suite

    Room amenities

    • 41 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsThe Duchess Suite

  • Classic Room with King Bed

    Photos of Classic Room with King Bed

    4.1/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsClassic Room with King Bed

  • Luxury Room

    Photos of Luxury Room

    4.9/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsLuxury Room

About this area

Auckland

Hotel Grand Windsor MGallery by Sofitel is located by the ocean and in an area with great shopping. Auckland Ferry Terminal and Princes Wharf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Sylvia Park. Looking to enjoy an event or a game? See what's going on at Eden Park or Spark Arena. Spend some time exploring the area's activities, including whale watching.
Map
View map
Popular Location

What's nearby

  • Auckland Ferry Terminal - 4 min walk
  • SkyCity Casino - 8 min walk
  • Sky Tower - 9 min walk
  • Princes Wharf - 9 min walk
  • Viaduct Harbour - 10 min walk

Getting around

  • Auckland Britomart Station - 4 min walk
  • AirportAuckland (AKL-Auckland Intl.) - 31 min drive

Restaurants

  • Cookes Restaurant and Bar — 1 min walk
  • Cookes Bar — 1 min walk
  • MELBA Vulcan - 3 min walk
  • Xuxu Dumpling Bar - 3 min walk
  • Indochine Kitchen - 3 min walk

About this property

Hotel Grand Windsor MGallery by Sofitel

Luxury Auckland hotel in Auckland Central Business District, walk to Auckland Ferry Terminal
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, valet parking and coffee/tea in a common area. All 79 rooms feature thoughtful touches such as espresso makers and bathrobes, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and 24-hour room service are standard, as are TVs with satellite channels.
Hotel Grand Windsor MGallery by Sofitel offers 79 forms of air-conditioned accommodation with minibars and espresso makers. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Auckland hotel provides complimentary wireless Internet access. Televisions come with satellite channels. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: NZD 35.00 per night
  • Valet parking: NZD 50.00 per day

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 12-38 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Portuguese
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Renovated entire property – November 2017
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 12 and NZD 38 per person (approximately)
  • Self-parking fee: NZD 35.00 per night (in/out privileges)
  • Valet parking fee: NZD 50.00 per day
  • Credit card charges are subject to a surcharge of 2.25 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms

National rating

This Hotel property has been rated 5 stars.

Property is also known as

Auckland Park Regis
Windsor Mgallery By Sofitel
Park Regis Auckland Hotel
Accor Hotel Windsor Auckland
Hotel Grand Windsor Auckland
Park Regis Auckland New Zealand
Grand Windsor Hotel Auckland
Hotel Grand Windsor MGallery by Sofitel Hotel
Grand Windsor Auckland
Grand Windsor
Grand Windsor Hotel Auckland New Zealand
Hotel Grand Windsor MGallery by Sofitel Auckland
Hotel Grand Windsor MGallery by Sofitel Hotel Auckland

Frequently asked questions

Can I cancel my reservation for free at Hotel Grand Windsor MGallery by Sofitel and receive a full refund?
Yes, Hotel Grand Windsor MGallery by Sofitel offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Grand Windsor MGallery by Sofitel cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Grand Windsor MGallery by Sofitel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Grand Windsor MGallery by Sofitel?
Self-parking is available for NZD 35.00 per night. Valet parking is available for NZD 50.00 per day.
What time is check-in at Hotel Grand Windsor MGallery by Sofitel?
Check-in begins at 2:00 PM.
What time is check-out at Hotel Grand Windsor MGallery by Sofitel?
Checkout is at 11 AM.
Where is Hotel Grand Windsor MGallery by Sofitel located?
Located in Auckland Central Business District, this luxury hotel is steps away from La Cigale Market at Britomart, Queen Street Shopping District and Britomart Transport Centre. Auckland Ferry Terminal and Sky Tower are also within 10 minutes. Auckland Britomart Station is only a 4-minute walk.
4.5
Wonderful
5 - Excellent
349
4 - Good
118
3 - Okay
28
2 - Poor
23
1 - Terrible
6

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
Much nicer than the uniform modern hotels. This place had charm, well decorated and small thoughtful touches eg nespresso machine, T2 tea and tea pot/cup set and robes. Location is very central but can be noisy too from the road traffic.
Stayed 1 night in Oct 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Another wonderful stay at the Grand Windsor. Great room and service again. Thanks Pablo and team!
Stayed 1 night in Oct 2020

2/5 Poor

Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
The property was very disappointing for the price we paid. No amenities in the room. No bathroom amenities
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Accomodation, Staff were helpful, great location
Stayed 1 night in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays I have ever had in Aucklamd. Staff were attentive and professional, room was well appointed and immaculate, hotel amenities were really well run. Ill be back, and I highly recommend to others too
Stayed 1 night in Sep 2020

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