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Overview of Hotel Grand Windsor MGallery by Sofitel

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TV
Premium bedding, minibar, in-room safe, blackout curtains
Premium bedding, minibar, in-room safe, blackout curtains
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Hotel Grand Windsor MGallery by Sofitel

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Individually-wrapped food options

Explore the area

    Popular LocationHigh Street2 min walk
    Popular LocationAuckland Ferry Terminal5 min walk
    Popular LocationQueens Wharf6 min walk
    AirportAuckland (AKL-Auckland Intl.)32 min drive

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  • Junior Suite

    Photos of Junior Suite

    4.6/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Executive Suite, 2 Bedrooms

    Photos of Executive Suite, 2 Bedrooms

    Room amenities

    • 51 sq m
    • Sleeps 4
    • 2 King Beds
    More details

  • Superior Room with Queen Bed

    Photos of Superior Room with Queen Bed

    4.9/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    • 1 Queen Bed
    More details

  • Superior Room with King Bed

    Photos of Superior Room with King Bed

    4.6/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Classic Room with Queen Bed

    Photos of Classic Room with Queen Bed

    4.6/5 guest room rating

    Room amenities

    • 19 sq m
    • Sleeps 2
    • 1 Queen Bed
    More details

  • The Duchess Suite

    Photos of The Duchess Suite

    Room amenities

    • 41 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Classic Room with King Bed

    Photos of Classic Room with King Bed

    4.1/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Luxury Room

    Photos of Luxury Room

    4.9/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Auckland

Hotel Grand Windsor MGallery by Sofitel is located by the ocean and in an area with great shopping. Auckland Ferry Terminal and Princes Wharf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Sylvia Park. Looking to enjoy an event or a game? See what's going on at Eden Park or Spark Arena. Spend some time exploring the area's activities, including whale watching.
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Map
Popular Location

What's nearby

  • High Street - 2 min walk
  • Auckland Ferry Terminal - 5 min walk
  • Queens Wharf - 6 min walk
  • New Zealand National Maritime Museum - 7 min walk
  • SkyCity Casino - 8 min walk

Getting around

  • Auckland Britomart Station - 4 min walk
  • AirportAuckland (AKL-Auckland Intl.) - 32 min drive

Restaurants

  • Cookes Restaurant and Bar — 1 min walk
  • Cookes Bar — 1 min walk
  • MELBA Vulcan - 3 min walk
  • Xuxu Dumpling Bar - 3 min walk
  • Indochine Kitchen - 3 min walk
View map

About this property

Hotel Grand Windsor MGallery by Sofitel

Luxury Auckland hotel in Auckland Central Business District, walk to Auckland Ferry Terminal
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a snack bar/deli and valet parking. All 79 rooms feature thoughtful touches such as espresso makers and bathrobes, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and 24-hour room service are standard, as are TVs with satellite channels.
Hotel Grand Windsor MGallery by Sofitel offers 79 forms of air-conditioned accommodation with minibars and espresso makers. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Auckland hotel provides complimentary wireless Internet access. Televisions come with satellite channels. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (NZD 35.00 per night; includes in/out privileges)
  • Valet parking on site (NZD 50.00 per day)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 12-38 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Portuguese
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Renovated entire property – November 2017
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 12 and NZD 38 per person (approximately)
  • Self-parking fee: NZD 35.00 per night (in/out privileges)
  • Valet parking fee: NZD 50.00 per day
  • Credit card charges are subject to a surcharge of 2.25 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Auckland Park Regis
Windsor Mgallery By Sofitel
Park Regis Auckland Hotel
Accor Hotel Windsor Auckland
Hotel Grand Windsor Auckland
Park Regis Auckland New Zealand
Grand Windsor Hotel Auckland
Hotel Grand Windsor MGallery by Sofitel Hotel
Grand Windsor Auckland
Grand Windsor
Grand Windsor Hotel Auckland New Zealand
Hotel Grand Windsor MGallery by Sofitel Auckland
Hotel Grand Windsor MGallery by Sofitel Hotel Auckland

Frequently asked questions

Can I cancel my reservation for free at Hotel Grand Windsor MGallery by Sofitel and receive a full refund?
Yes, Hotel Grand Windsor MGallery by Sofitel offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Grand Windsor MGallery by Sofitel cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Grand Windsor MGallery by Sofitel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Grand Windsor MGallery by Sofitel?
Self-parking is available for NZD 35.00 per night. Valet parking is available for NZD 50.00 per day.
What time is check-in at Hotel Grand Windsor MGallery by Sofitel?
Check-in begins at 2:00 PM.
What time is check-out at Hotel Grand Windsor MGallery by Sofitel?
Checkout is at 11 AM.
Where is Hotel Grand Windsor MGallery by Sofitel located?
Located in Auckland Central Business District, this luxury hotel is steps away from La Cigale Market at Britomart, Queen Street Shopping District and Britomart Transport Centre. Auckland Ferry Terminal and Sky Tower are also within 10 minutes. Auckland Britomart Station is only a 4-minute walk.
4.5
Wonderful
Rating 5 - Excellent. 384 out of 570 reviews
5 - Excellent 67%
Rating 4 - Good. 123 out of 570 reviews
4 - Good 22%
Rating 3 - Okay. 32 out of 570 reviews
3 - Okay 6%
Rating 2 - Poor. 25 out of 570 reviews
2 - Poor 4%
Rating 1 - Terrible. 6 out of 570 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities
Write a review

2/5 Poor

Business traveller, Travelled with partner
Sad face IconDisliked: Cleanliness
Cleaning was a big let down as we use this hotel frequently,it was not up to usal standard and in these times very disapointing.
Stayed 2 nights in Jan 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish, well presented, clean room Check-in process was far too long and complicated
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good for us, close to shops, restaurants and transport options. The staff were excellent, very welcoming. The room was spotlessly clean and comfortable. Would not hesitate to stay again. Recommend
Stayed 2 nights in Jan 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, wonderful value for money. Really convenient location.
Stayed 2 nights in Jan 2021

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