The staff was very friendly and check-in was easy. The hallways smelled a bit like body odor and though our room appeared clean, there was a reminiscent odor of former smokers. The bed was comfortable; however, I think 4 rather than 2 pillows would be nicer. The bathroom was clean; however, there was only one hand towel. Not sure if this is normal, but while there were two complimentary soaps, no shampoo, conditioner, or lotion were found. Loved having the kitchenette, complete with dishes and utensils. Thank you. Biggest issue was running and jumping all night from other guests--no respect for others sleeping, so we didn't get much sleep.