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Reviews of Hideaway Motor Inn Armidale

3.5 out of 5
Hideaway Motor Inn Armidale
70 Glen Innes Road, Armidale, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 298 out of 518 reviews" "
Rating 8 - Good. 178 out of 518 reviews" "
Rating 6 - Okay. 29 out of 518 reviews" "
Rating 4 - Poor. 11 out of 518 reviews" "
Rating 2 - Terrible. 2 out of 518 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fransiska

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 8 nights in Feb 2024

6/10 Okay

Klinton

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with the property and price
Stayed 1 night in Dec 2023

4/10 Poor

Gregory

Disliked: Room comfort
Ok - but one major item that needs fixing
Motel with one draw back, basic amenities and comfort levels BUT NO HOT WATER FOR A SHOWER IN THE MORNING If you don’t need a wash or a shower then this is the place for you
Stayed 1 night in Dec 2023

8/10 Good

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Mark

Travelled with partner
Good budget motel . Room was big enough . Neat and tidy . Stayed three nights had no where to put our rubbish once garbage bin was full . Shower water was hot and cold during showering . The pool was dirty. Still overall good stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jordana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Robin

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower .no good .not enough pressure.probably just needs an update
Stayed 1 night in Nov 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but clean and tide. Bathroom could do with an update
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean well appointed rooms. Very friendly staff. Great value
Stayed 2 nights in Oct 2023

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised with a free upgrade to a family unit. Very clean and in excellent condition. The staff were amazing and extremely helpful.
Stayed 2 nights in Oct 2023

8/10 Good

Ross

Travelled with partner
The room itself was good. The shower recess could use a good clean. The TV did not get free to air TV and when we asked for it to be fixed someone came but did not fix it and we weren't given an option to change rooms. However, if the shower recess had been cleaner the room would have been good value at $109 for the night.
Stayed 1 night in Oct 2023

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and extremely comfortable
Stayed 1 night in Sep 2023

10/10 Excellent

Brodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay next time in Armidale.
Stayed 1 night in Sep 2023

8/10 Good

Anson

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Sep 2023

8/10 Good

Haydn

Liked: Cleanliness, staff & service, property conditions & facilities
A well maintained property with a good arival team
Stayed 1 night in Sep 2023

8/10 Good

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel for our overnight stay
Stayed 1 night in Aug 2023

10/10 Excellent

Maureen

Travelled with family
Liked: Amenities
Staff very helpful and rooms was so clean, bed’s comfortable
Stayed 1 night in Aug 2023

10/10 Excellent

Brian T.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Property was very clean with a vey comfortable bed
Stayed 1 night in Aug 2023

10/10 Excellent

John

Stayed 1 night in Aug 2023

10/10 Excellent

Philip J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from HMI Management on 3 Aug 2023
Thank you Philip for your positive review. That means a lot for us. Thanks heaps

10/10 Excellent

Sue

Travelled with partner
It was clean. The room we had was quiet. However they need another key or something as if you go to the car you have to turn off the power. Not very convenient
Stayed 1 night in Jul 2023

10/10 Excellent

Jill

Stayed 1 night in Jul 2023

10/10 Excellent

Terry

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean
Stayed 1 night in Jun 2023
Response from Moe on 28 June 2023
Thank you so much Terry for the positive review.HMI Management

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great motel for our stop over. Friendly and helpful staff. Lovely and clean. Good value
Stayed 1 night in Jun 2023
Response from Moe on 28 June 2023
Thank you so much Sharon for the positive review. Hope to see you again.

10/10 Excellent

Grahame

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous for one night - clean, quiet, comfortable bed, great shower and good little kitchenette with fridge. Just what we needed! Owner very helpful when we phoned to get late check in information. Thank you, we'd definitely stay again.
Stayed 1 night in Jun 2023
Response from Muhammad on 21 June 2023
Hello Grahame Thank you sir for the positive review. Thanks heaps

10/10 Excellent

Jennifer

Stayed 1 night in May 2023
Response from HMI Management on 9 June 2023
Dear Jennifer,Thank you for your positive review.Kind regards,HMI Management

8/10 Good

Theresia

Stayed 1 night in May 2023
Response from HMI Management on 9 June 2023
Thank you for the positive review.Kind regards

10/10 Excellent

Ange

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Friendly host, quick check in, plenty of space
Stayed 2 nights in May 2023
Response from HMI Management on 9 June 2023
Dear Ange,Thank you very much for your positive review.We are glad you liked to stay at our motel.Hope to see you again.Kind regards

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value, clean, comfortable.
Stayed 1 night in May 2023
Response from HMI Management on 9 June 2023
dear Brendan,Thank you for your positive review.Kind regards,

4/10 Poor

Glenn

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
I'm a rep of 10 years and have stayed at hundreds of motels. Never have I been spoken to like this. The "Lady"... abused me because I rang the door bell at 2:20 pm when the office was unattended. There was a sign on the door saying to call a mobile, so my thinking was ring the bell than call the mobile..... somebody is probably nearby... and I was right... she was walking down the driveway. Also no foxtel as advertised, TV is an old AWA. Wifi is clunky and drops out. Bed was comfortable... room was basic not delux but it was clean... I would have not stayed there but it was too late to cancel. I gave her a spray but I would rather have just moved on.
Stayed 1 night in May 2023
Response from Muhammad on 21 June 2023
Hello GlennI am extremely sorry to hear that, your stay was not comfy, she is not working with us any more but apologies for the inconvenience. Thanks heaps

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, quiet and warm.
Stayed 2 nights in May 2023
Response from HMI Management on 9 May 2023
Thank you for your positive review.Regards,

4/10 Poor

David

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Manager was rude and abrupt. Beads were terrible and hot water was either boiling hot or cold. Not a comfortable stay. Made to feel like we were imposing on the manager.
Stayed 2 nights in Apr 2023
Response from Muhammad on 21 June 2023
Hello David I am extremely sorry to hear that, your stay was not comfy, she is not working with us any more but apologies for the inconvenience. Thanks heaps

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, very friendly owner and staff. Room, towel and bed are clean. No stain on carpet. Happy with it, thank you so much!
Stayed 2 nights in Apr 2023
Response from HMI Management on 4 May 2023
Thank you very much for your positive review.Kind regards

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and tidy. Easy location
Stayed 1 night in Apr 2023
Response from HMI Management on 4 May 2023
Thank you very much for your positive review.Kind regards,

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Satisfied Customer
The unit was in good condition and clean. Everything worked. There were no issues. The bed was comfortable. A comfortable stay.
Stayed 1 night in Apr 2023
Response from HMI Management on 26 Apr 2023
Dear Kevin,Thank you so much for your positive review.We are glad you liked to stay at our motel.Hope to see you again.Kind regards

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old-style motel but nicely refurbished, so good for the price. Very clean and well appointed. The manager was super helpful. Tip: Ask for a room in the single-level part or upstairs - the downstairs rooms get noise from other guests.
Stayed 4 nights in Apr 2023
Response from HMI Management on 26 Apr 2023
Dear Richard,Thank you for your positive review.Hope to see you again.Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value accommodation
Stayed 1 night in Apr 2023
Response from HMI Management on 26 Apr 2023
Dear Marcie,Thank you for your positive review.Kind regards

6/10 Okay

Rhonda

Travelled with family and small children
Ok
Stayed 1 night in Apr 2023
Response from HMI Management on 9 June 2023
thank you for "ok ".Regards

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location
Stayed 1 night in Apr 2023
Response from HMI management on 26 Apr 2023
Thank you .Kind regards,

8/10 Good

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY CLEAN PROPERTY
Stayed 2 nights in Mar 2023
Response from HMI Management on 26 Apr 2023
Thank you very much for your nice review.Hope to see you again.

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was no fuss, staff were super helpful offering any local information or maps I might need and the room was immaculately clean and tidy. Will be staying again :-)
Stayed 2 nights in Mar 2023
Response from HMI Management on 26 Apr 2023
Thank you very much for such a nice review.We'll be glad to see you again at our motel.Kind regards,

10/10 Excellent

Fionna

Stayed 1 night in Mar 2023
Response from HMI Management on 26 Apr 2023
Dear Fiona,Thank you very much for your positive review.Hope to see you again.Kind regards

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. Beds comfortable and shower was hot.
Stayed 2 nights in Mar 2023
Response from HMI Management on 26 Apr 2023
Thank you so much for your positive review.Hop eto see you again.

10/10 Excellent

Tahnee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was lovely, room was very clean and tidy. Had a great night there.
Stayed 1 night in Mar 2023
Response from Elvira, HMI Manager on 8 Mar 2023
Thank you very much for your positive review.Hope to see you again.Kind regards,HMI Management

8/10 Good

Darryn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff helpful with town information
Stayed 1 night in Feb 2023
Response from HMI Management on 5 Mar 2023
Thank you very much for your positive review.Kind regards,HMI Management

10/10 Excellent

Willem van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was very clean. Blankets and towels were fairly new, clean and crisp.
Response from HMI Management on 24 Feb 2023
Thank you so much for your positive review.Hope to see you again.Kind regards,HMI management