Family Villa, 3 Bedrooms, Garden View, Garden Area | Living area

Reviews of Armidale Tourist Park

2 out of 5
Armidale Tourist Park
39 Waterfall Way, Armidale, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 161 reviews" "
Rating 8 - Good. 65 out of 161 reviews" "
Rating 6 - Okay. 13 out of 161 reviews" "
Rating 4 - Poor. 4 out of 161 reviews" "
Rating 2 - Terrible. 1 out of 161 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Em, Nsw

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a beautiful tranquil park. The cabins were relaxing. Had all that you need for a short stay, however cabin slightly outdated. Kids enjoyed the jumping pillow, playground and pool. We would stay here again.
Stayed 1 night in Dec 2019
Response from ATP on 6 Jan 2020
Hi Em Thank you for your lovely feedback! So happy that you enjoyed our facilities. Would love to see you again :) Safe travels

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very quiet, pool excellent, units were outfitted well. Sadly, the unit was very dirty and unclean. I was glad to only stay one night for this reason.
Stayed 1 night in Dec 2019
Response from ATP on 5 Jan 2020
Thank you for your feedback. So sorry to hear that your cabin cleanliness did not meet your expectations. May I suggest that in the future you speak with reception staff to address the issue immediately as it makes it very difficult for us to follow up any issues when not addressed at the time of stay. We may have been able to move and or upgrade your stay :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities for a family great service close to town
Stayed 2 nights in Nov 2019
Response from ATP on 18 Nov 2019
Hi there and thank you for your 5/5 score! We are so happy that you enjoyed your stay and that your cabin and facilities met your expectations. Look forward to seeing you next time you are in the area..

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019
Response from ATP on 29 Sept 2019
Thank you for your high score. We appreciate it!

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019
Response from ATP on 18 Sept 2019
Thank you for your high score! We really appreciate it :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Park Manager on 21 May 2019
Thank you for your review

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very late at night after a long drive, with another long drive ahead of us. The cabin was a delight as it was so clean and roomy so we all had a great night’s sleep. The second toilet was an added bonus for a family of 5!
Stayed 1 night in Apr 2019
Response from Michelle on 7 Apr 2019
Thank you so much for your review! We look forward to seeing you next time.

10/10 Excellent

David, Rutherford, au

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin we stayed in was near new, immaculately presented and spacious. The park and surroundings are quite.
Stayed 1 night in Mar 2019
Response from Michelle on 7 Apr 2019
Thank you so much for you feedback! We really appreciate it. We look forward to seeing you again.

8/10 Good

aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019
Response from Manager on 3 Mar 2019
Thank you for your review, we really appreciate it.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean inside the cabin and out in the park.
Stayed 1 night in Jan 2019
Response from Manager on 8 Jan 2019
Thank you for your review!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent holiday park close to amenities in Armidale. We were lucky to be upgraded to a massive cabin for just $10 extra dollars - worth every cent! We were only stopping by for 1 night but were super comfortable & would love to stay again.
Stayed 1 night in Dec 2018
Response from Manager on 8 Jan 2019
Thank you for your review! We really appreciate it. Hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from Armidale Tourist Park on 6 Dec 2018
Thanks for the great review, we hope to see you again.

8/10 Good

Leone, Suffolk Park

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Activities for children kept both boys totally amused and the gym exceeded expectations
Stayed 2 nights in Oct 2018
Response from M. Wilson on 8 Nov 2018
Hi Leone, Thank you for your review. We're glad to hear you had a great time!

10/10 Excellent

Rob, Killara

Liked: Cleanliness, property conditions & facilities
Exceeded our expectations. Checkin was fast and simple, cabin was spacious and easily suited our family. Kids loved the pool & pillow too.
Stayed 1 night in Oct 2018
Response from M. Wilson on 8 Nov 2018
Hi Rob, Thank you for your great review. We really appreciate it and are glad you enjoyed your stay.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet.
A nice, quiet stay. The cabin was in good condition and comfortable.
Stayed 1 night in Sep 2018
Response from Michelle on 27 Sept 2018
Thanks Sarah, we hope to see you again sometime.

10/10 Excellent

Mohamed, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay, staff were friendly.
Enjoyed the stay, would recommend it to families. Would definitely use the site next time I come down to Armidale.
Stayed 1 night in Apr 2018
Response from Armidale Tourist Park on 25 Apr 2018
Hi Mohamed Thanks for your awesome comments. We are delighted that you enjoyed your time at the Park and hope to see you next time you travel :)

10/10 Excellent

Karen, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Cabin
The 3 bedroom Superior cabin was excellent, it was lovely, clean and new. Really enjoyable stay. The park was quiet and very friendly staff.
Stayed 2 nights in Apr 2018
Response from Rachael on 11 Apr 2018
Thank you Karen for your wonderful review. I'm so pleased you enjoyed your recent stay with us, and hope to see you again soon. Regards, Rachael

8/10 Good

Jeff, Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and well located
Good cabin,with all the home comforts to make an overnight stay most enjoyable
Stayed 1 night in Mar 2018
Response from Rachael on 11 Apr 2018
Thank you Jeff for your wonderful review. We hope we will see you again in the future! Regards, Rachael

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay but difficult to locate via GPS due to street having 2 entries.. it would be good to put info about it to avoid confusion.
Stayed 1 night in Mar 2018
Response from Rachael on 11 Apr 2018
We're so sorry that this caused such an inconvenience to you. Our website has directions and encourages guests to use google maps rather than their in car GPS as it is more updated. Our local council is working on this issue as they've also had a number of complaints in regards to the matter and are possibly planning on renaming the road. Otherwise, we hope you enjoyed your stay and hope to see you again soon! Regards, Rachael

6/10 Okay

Kathy

Liked: Cleanliness, property conditions & facilities
Didn't get what paid extra for, waste of our money
Would of been 10/10 if we got the room we booked, paid extra for 3 bedroom only because we didn't want the open shower that photo showed in 2 bed cabin, bed 3 had a separate one, didn't need nor used the 3rd bedroom, disappointed on arrival had an open shower went straight back to reception all other apparently were fully booked could not change us even thou hadn't use room, so we paid extra for absolutely nothing, if we had the bathroom we thought we were getting would of been top marks, instead wasted our money for upgrade we didn't get
Stayed 1 night in Sep 2017

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely villa and great service
Stayed 1 night in Nov 2017

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable.
We found Armidale Tourist Park to be a nice and quiet place to stay. Our kids loved the games room and the jumping pillow. The pool looked nice, but the weather was too cold for us to have a swim. The tennis court badly needs some maintenance. It had a lot of surface cracks, and weeds are protruding from these cracks. We felt it was unsafe to play on. The cabin we stayed in was very spacious and comfortable . It also had a very large flat screen TV. The park is very well set out, and in a nice quiet location.
Stayed 3 nights in Oct 2017

10/10 Excellent

Pamela, Townsend nsw Aust

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Location
Only stayed one night. very good. Recommended a nice place for a meal . which was excellent value by the way at the Armadale Bowlo
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stop over
Clean, comfortable, perfect stop over, self catering option. We have stayed here a few times in the last few years, if we are passing through Armidale or staying a few days and want a self catering option, this ticks all the boxes.
Stayed 1 night in Sep 2017

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Family of 6

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and friendly staff, willing to help in any way. Overall facilities are very family friendly and have everything you need. As it was school holidays they even had some musicians playing in the BBQ area over lunch. Only negative was the mini golf course wasn't maintained but we still had fun. Bouncing pillow is a huge bonus for families. Would definitely stay there again and recommend to friends.
Stayed 1 night in Sep 2017

10/10 Excellent

Cass

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW!
We had a Garden Villa for 3 adults and it was like our own 3 bedroom house. Very new and clean, facilities were great we could not have been happier, will definitely be back.
Stayed 1 night in Sep 2017

10/10 Excellent

chris, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities and very helpful friendly staff
Very convenient location, awesome family sized accommodation
Stayed 1 night in Sep 2017

10/10 Excellent

bec , hobart, tas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for children to stay !
Nice place to stay , great for children , good playgrounds, jumping pillow, pool is good ! Like the library, very glean grounds, about 6 minutes to local supermarket. Friendly staff. Soft bed with soft pillows, nice and quiet to get rest.
Stayed 1 night in Sep 2017

8/10 Good

luke, tweed Heafs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to centre of town
Was a lovely quick drop in, comfortable, was lovely the staff put he heater on for us knowing we wouldn't get there till late
Stayed 1 night in Aug 2017

8/10 Good

Chandavanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Simon , R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with space to relax
Wonderful villa with heaps of space for two families and children. I highly suggest this to anyone! We certainly will be going back to stay!
Stayed 3 nights in Jun 2017
Response from Kate on 1 July 2017
Thanks for your feedback Simon! our three bedroom cabins are certainly designed with space in mind. We are so glad you enjoyed your stay :)

8/10 Good

Peter , Lake Macquarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious well designed cabin
The cabin was well appointed, spacious and clean with a nice out look. Would stay here again if in Armidale.
Response from Kate on 1 July 2017
Thanks for your feedback Peter, we appreciate all feedback especially the ones that make me smile!! We put a lot of effort into our gardens to add privacy for our guests, and also a nicer outlook, we are glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely stay
The cabin we booked was a superior two bedroom cabin. It was very comfortable and had everything we needed. The tourist Park is close to local shops and attractions and the park itself had lots to keep the kids entertained. Will definitely be back again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't fault the Armidale tourist park. It was a beautiful cabin. Was really big, it was clean, new and in a great location. Would definitely stay here again :)

10/10 Excellent

Tim, Mungindi, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great amount of space!
The new cabins have heaps of space. Plenty for four adults and our 18months old. Clean and very comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff and quiet clean stay. Definitely use this accommodation again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Friendly
Clean and tidy Park with well appointed cabins. Shared amenities well kept and close to town.

8/10 Good

Lauren

Liked: Staff & service, property conditions & facilities
Family friendly
This was a good little stop over place to stay when traveling with a family. Nice and quiet, sits just on the edge of town but only a quick drive into town. Bed was a bit uncomfortable and floor could of done with a good mop. Overall happy though.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful place to stay!
We recently stayed at this tourist park and loved it. the staff were all very friendly, helpful and polite. We had initially booked a 2 bedroom cabin, and when we arrived we were offered an upgrade to a larger 3 bedroom cabin for only a small amount extra, which we took. the cabin was fantastic, so roomy, clean and had everything we needed. we ended up having some of our adult children need accommodation the 2nd night we were there(we were all in Armidale for a family wedding), and the cabin fitted all of us with no problem. the facilities were great, and everything well maintained. We will definitely be staying again

10/10 Excellent

Angela, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome rest
Arriving at Armidale after two hot days of driving north was a breath of fresh air. We were welcomed by cheerful staff and entered our airconditioned cabin with a sigh of relief. It was a modern, cool, spacious and clean superior cabin, and we felt relaxed and energised straight away. Undercover car parking was convenient, especially during the afternoon thunderstorm. The tourist park was impeccably presented, quiet and in a semi-rural location. We would definately return and recommend Armidale Tourist Park.

6/10 Okay

Peta, M

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice place
Lovely park, clean and good price. We only stayed one night driving through and Unfortunately though our beds were hard and not very comfortable and our aircon was loud/noisy which made for a not very good sleep which is the only reason for the lower rating.

10/10 Excellent

Family

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back
A great place to stay with excellent facilities and the friendliess staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nothing to whinge or rave about really
The reception lady was just wonderful and welcoming. The facilities are older and tired except for the jumping pillow which was fantastic.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are a family of four. We had a pleasant stay while exploring the Armidale area.

6/10 Okay

Verified traveller

Overnight cabin stay.
Stayed in cabin. Have stayed in park previously over the years. Lots of dogs in park now. Kitchen was full of ants but everything else was clean and comfortable.

10/10 Excellent

Larissa, S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet location.
Quiet location. The rooms were clean and fully self contained. A lovely deck to sit out an enjoy.

10/10 Excellent

Michele, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convienient
The accommodation was clean and comfortable and just a short drive to amenities.

4/10 Poor

Jody, Warwick Qld

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Dirty Cabin
The cabin was great and convenient but it could have been cleaned a bit better. Bathroom was dirty, had real filthy skiting boards and floor is dirty in the corners, not being mopped properly. The walls and doors are dirty with dirty hand prints and dust on skirting boards in the rest of the room. it is a shame as the cabin is quiet comfortable and well set out. Could e a good tidy room if they cleaned it properly.

10/10 Excellent

Lynford, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent standard cabin stay.
Awesome cabin with everything working: hot water, reverse air-con, bedding. Fantastic service from reception staff; we were here last year in the dorms and got the same awesome welcome. The standard cabin was smaller than expected but it was cosy, clean, and well maintained. Love this place and the genuinely friendly staff. Highly recommended.