Top Hotels Near Arakawa Yuen in Tokyo

"The room is clean/front desk staff is professional and kind. Wish guest could set their own room temperature. And house cleaning left my sheets for me to change which I wasn’t going to do. I asked them to return to change sheets. Other than that my stay was nice. "

"Hotel staff were excellent and efficient. The room had enough chairs so that you do not need to sit on your bed."

"Great location. Rooms are smaller which is typical in Asia, but nicely appointed. The lounge/bar is modern and interesting cocktails, but it closes too early. The staff enter the room to delivery fresh towels even if you’re in the room which felt strange. The staff are very respectful and friendly. I recommend the hotel and would stay again. "

"I booked the hotel 3 months early, that time my child is 12 years old, so I booked a room which allows 2 adults and 1 child to stay in. However, by the time we arrived at the hotel, my child just turned into 13 and the staff said the room was not suitable for us, but all other rooms were fully booked. We were disappointed with this system, this is too tricky because the child is actually 2-3 months difference on age, the figure and height stay the same, if a 12-year old child can fit in the room, why a 13-year-old not fit? I’d rather book a room with 3 adults, hope this can be fixed next time. "

"Very helpful and friendly staff. The front desk employee Diana stood out, as she is very helpful, multilingual, and smart. If &Here was my company, I would promote her to a managerial or executive position. She would excel. The Onsen is clean and lovely, and a highlight of the hotel. Great to have a cafe at the hotel too. The hotel location in Ueno is superb. "

"Staff are very helpful and the room is very clean "

"Great breakfast menu."

"Frontdesk staff was Super nice. Although some people at the desk were unaware the hotel had drop off laundry options. The rooms cluld use some sort of AC unit in the room besides the small floor unit. For the amount of money spent i felt like being hot and sweaty in our room at night with no way to open a window was harsh. Great location, part of sunshine city mall and near the Ikebukuro station and Ikebukuro station. Nothingreally starts opening up until about 9 or 10 am Added plus, the cute ikibus stops outside the lobby"

"Our stay was excellent. The rooms were impeccable and exactly as advertised. The kitchen was well equipped. The staff was wonderful. Thrilled with our stay. "