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"All of the amenities in the hotel were closed do to a broken pipe in the hallway that leads to them. We were not informed of this ahead of time. Also once checked in and we got settled in our room and went to get a shower we found out that there was no hot water in the hotel. Went and talked to front desk about it and there only response was they know."

"Front desk and housekeeping was amazing"

"I stay here for weekend work in Cleveland and it is perfect for me. There was no freezer in the fridge, I needed that, all rooms are different though. All my rooms have been very clean and comfortable. I appreciate the staff not pounding on my door for cleaning as I work nightshift and I sleep during the day. Friendly Staff! I also love that there are so many different choices for places to eat. Also there is a Walmart/Dollar General and Dollar tree nearby. Among others. Great Area!"

"This is our FAVORITE local hotel to escape away to! We love it here. The rooms are so perfect and always clean. The room decor is different and cute. And so are the shades. There's a pool table in the lobby. The staff is always pleasant."

"My tv never worked in my room and I was there a whole weekend "

"The only issues involved in my stays the last 2 weeks are the fact that occassionally the desk clerk on days is busy assisting other guests so there is a wait to be helped. They do offer free baby cribs which as new parents is a big bonus"

"My family and I stayed here for a few nights and this hotel did not disappoint. The staff, the cleanliness of the hotel, the breakfast, the nightly snacks and drinks were very very good. We will certainly stay here again when in the area. "

"Staff could have a better attitude towards guess"

"I enjoy the say everything was good"