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Holiday Inn Cleveland-Mayfield by IHG

3.0 star property
Downtown Cleveland hotel combines Italian charm with convenience, where guests enjoy delicious food and benefit from a helpful, attentive staff

Choose dates to view prices

Located in the heart of Cleveland's business district, Holiday Inn Cleveland-Mayfield serves as a comfortable home base for travelers. Guests can unwind with a drink at the bar, use WiFi from their rooms, or take advantage of the 24-hour business center for work needs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$195
includes taxes & fees
25 May - 26 May

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About this property

Holiday Inn Cleveland-Mayfield by IHG

  • Hotel in the business district
  • At Holiday Inn Cleveland-Mayfield by IHG, you can look forward to a terrace, dry cleaning/laundry services and a bar. The on-site restaurant, Alfredos, features Italian cuisine. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Full breakfast (surcharge), meeting rooms and smoke-free property
    • A front desk safe, free newspapers and coffee/tea in reception
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 115 rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
  • Other amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with shower/bath combinations and hairdryers
    • 32-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, fridges and coffee/tea makers

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from July 5 2024 to December 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 to 26 per person
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Cleveland-Mayfield by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Cleveland-Mayfield by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Cleveland-Mayfield by IHG on 25 May 2026 start from AU$195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Cleveland-Mayfield by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Cleveland-Mayfield by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Cleveland-Mayfield by IHG?

Checkout is at noon.

Where is Holiday Inn Cleveland-Mayfield by IHG located?

Situated near the airport, this hotel is within 3 miles (5 km) of Chagrin River, North Chagrin Reservation and Cleveland Clinic - Hillcrest Hospital. St Ann Shrine is 2.3 mi (3.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 480 out of 817 reviews
Rating 8 - Good. 245 out of 817 reviews
Rating 6 - Okay. 49 out of 817 reviews
Rating 4 - Poor. 22 out of 817 reviews
Rating 2 - Terrible. 21 out of 817 reviews

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Room was very clean, Staff were all very courteous and professional (especially Austin at the front desk at check-in).
Stayed 1 night in Feb 2026
Verified

8/10 Good

James Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and staff friendly. No problem parking. The restaurant serves great food and the pastries were delicious. Only disappointment was that breakfast was $15.99. The breakfast was no different than other hotels that offer it free. Ssfe and secure place.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, pleasant staff, beautiful restaurant.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Tonisha

Liked: Cleanliness, staff & service, amenities
Nice room and friendly staff. Would stay here again.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nada

Clean room, comfortable bed, very well kept hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities
Very nice clean room, and the staff was fantastic!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

kimrey

Liked: Cleanliness, amenities, property conditions & facilities
This holiday inn was one of the top notch Motels in the area we will stay there again . The staff was courteous and the motel was very quiet, clean and and well maintained. Thanks again.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Roslyn

Liked: Cleanliness, amenities, property conditions & facilities
The room was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was the best so far, breakfast was good and the restaurant added more at reasonable prices.
Stayed 1 night in May 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Our room was clean and nice. Staff super friendly. Wasn’t impressed that breakfast was moved for a Santa event and no seating. Overall a good stay otherwise.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Delores

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staffnwas nice and efficient. The adjacent restaurant was clean and the breakfast food was good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly the entire stay.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and breakfast/dinner. Quality hotel, room was great for me visiting.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Staff went above and beyond! Great hotel in nice area
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and I liked that towels were replaced every day if needed.
Stayed 12 nights in Jul 2025
Verified

10/10 Excellent

Marge

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, comfortable, clean room with great water pressure on the 4th floor. Thoughtful room selection at check in, I was put far from the youth sports team :) I would definitely stay here again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and great breakfast.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Erique

Liked: Cleanliness, staff & service, property conditions & facilities
Has a Italian restaurant and a nice size bar.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Nice stay with bar and restaurant attached.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

yolande

Liked: Cleanliness, amenities, property conditions & facilities
Gayle at the front desk helped us so much since we had 2 rooms. What a wonderful ambassador for the Holiday Inn with her courtesy and kindness. I am not certain I have known the first name of any hotel guest services representative. Please share our appreciation and accolades. Thank you Gayle.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly & personable. The room was clean but the bathroom was a little small compared to some other Holiday Inns we have stayed in. However we would definitely stay here afain.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Typical Holiday Inn facility, nice property, clean, and friendly staff. Excellent dining facility and everything you would expect from a Holiday Inn property
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the highway. Courteous staff and clean facility.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room Nice facilities Excellent breakfast
Stayed 5 nights in Jul 2024