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"Arrived at Hotel early evening as was informed that the Hotel Restaurant was fully booked so we had to go to an Italian around the corner, how can a hotel be fully booked, is it unable to cater for its capacity of people staying? Ruined the whole stay. "

"We have stayed at this hotel several times. Always a good experience. Breakfast is very good. The Bed was fantastic; so comfortable. Our room was very quiet and it was very easy to adjust the thermostat. The check-in process is always easy and fast. "

"great"

"Ac did not work "

"Very clean and nice facility, friendly staff and near airport."

"Excellent first class hotel in a great lication"

"The bar service was extraordinarily slow. There did not seem to be enough staff to meet customer demand - this may have been due to increased patronage as a result of the annual Night of the Museums event. Overall though a clean, pleasant hotel with very comfortable beds, great shower and plenty of choice for breakfast, both hot and cold. "

"The location for this hotel is excellent - can’t better. It’s very stylish and they give toiletries like body lotion and conditioner, which I consider the mark of a good hotel. They have a reception but it is mainly contactless. I didn’t need anything so I didn’t interact. Room was clean, staff came to clean. I had the “Lovely” room which I thought was a great size in contrast to others who have said the rooms were too small. Book the lovely or bigger and you will be fine. Where this hotel fell short is in quite a few areas. 1) when you enter there are only stairs to get down to the elevator so you have to carry your bags down a short flight of stairs. It is short but still. 2) no fridge in the room or any water provided or even cups. Not coffee machine either. 3) it is LOUD. I was on the 1st floor, which I am convinced they give you if you don’t book direct. There is a bar next door that is BUMPIN during the day and well into the evening. In the morning you can hear the music in the lobby that they play. You can hear everyone walking around and moving furniture. I sleep like a rock so it did not affect me but when I was awake I really noticed it and if you were a light sleeper you’d be screwed. Also everyone on street level can see you on the lower floors so you need to make sure you draw the blinds. It is probably a better hotel if you stay on a higher floor but this won’t be at the top of my list to stay again if I come to FRA."

"Staff very energetic and friendly"