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Overview of Novotel Amsterdam City

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In-room safe, blackout curtains, soundproofing, iron/ironing board
In-room safe, blackout curtains, soundproofing, iron/ironing board
In-room safe, blackout curtains, soundproofing, iron/ironing board
In-room safe, blackout curtains, soundproofing, iron/ironing board
UNESCO Sustainable Property

Novotel Amsterdam City

4 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationAmstelpark7 min walk
    Popular LocationRAI Exhibition and Congress Centre12 min walk
    Popular LocationShopping Center Gelderlandplein14 min walk
    AirportAmsterdam (AMS-Schiphol)11 min drive

Choose dates to view prices

Executive Room, 1 Double Bed (Renovated)

4/5 guest room rating
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

4.4/5 guest room rating
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

Standard Triple Room, 1 Queen Bed with Sofa bed

4.1/5 guest room rating
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

4.3/5 guest room rating
  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed

4.4/5 guest room rating
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

About this area

Amsterdam

Located in Amsterdam South neighbourhood, Novotel Amsterdam City is connected to the convention centre. Van Gogh Museum and Rijksmuseum are cultural highlights, and travellers looking to shop may want to visit Shopping Center Gelderlandplein. Check out an event or a game at Johan Cruyff Arena, and consider making time for Madame Tussauds, a top attraction not to be missed. Guests appreciate the hotel's convenience for public transportation: Drentepark Stop is 3 minutes on foot and Europaplein Station is 12 minutes.
Popular Location

What's nearby

  • Amstelpark - 7 min walk
  • RAI Exhibition and Congress Centre - 12 min walk
  • Shopping Center Gelderlandplein - 14 min walk
  • Albert Cuyp Market - 5 min drive
  • Olympic Stadium - 5 min drive

Getting around

  • Drentepark Stop - 3 min walk
  • Amsterdam RAI Station - 5 min walk
  • Schiphol Airport (AMS) - 11 min drive

Restaurants

  • URBN — 1 min walk
  • Happy Italy - 9 min walk
  • Vandaag - 10 min walk
  • Gusto di Casto - 13 min walk
  • Ruby - 15 min walk

About this property

Novotel Amsterdam City

Eco-friendly hotel connected to the convention centre in Amsterdam with restaurant
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a sauna are on-site. All 610 soundproofed rooms feature free wired Internet and MP3 docks. For a bit of entertainment, guests will find flat-screen TVs with digital channels, and other amenities include 24-hour room service and coffee makers.
Novotel Amsterdam City offers 610 forms of accommodation with MP3 docking stations and laptop-compatible safes. 55-inch Flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (EUR 29.50 per day)
  • Limited on-site parking (max. 1 space per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 19 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Fitness centre
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (13993 square feet)
  • Meeting rooms 18

Outdoors

  • Terrace

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 15 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • A 6.422 per cent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 19 per person (approximately)
  • Self-parking fee: EUR 29.50 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam City Novotel
Novotel Amsterdam City
Novotel Hotel Amsterdam City
Novotel Amsterdam City Hotel
Amsterdam Novotel
Novotel Amsterdam City Hotel Amsterdam
Novotel Amsterdam City Hotel
Novotel Amsterdam City Amsterdam
Novotel Amsterdam City Hotel Amsterdam

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 427 out of 997 reviews
5 - Excellent 43%
Rating 4 - Good. 415 out of 997 reviews
4 - Good 42%
Rating 3 - Okay. 106 out of 997 reviews
3 - Okay 11%
Rating 2 - Poor. 37 out of 997 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 997 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Liked: Staff & service, property conditions & facilities
My stay at the Novotel was amazing, the day I checked in I was having trouble with my credit card. They gave me a day to solve the problem and I’m so grateful. My partner and I rented bikes for the day which was nice. The hotel was very clean and very quiet. Will come back sometime in the future!
Stayed 7 nights in Oct 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel nice and clean! Beautiful shower loved it ! Delicious buffet breakfast with lots of choices. Definitely will book again next time we visit Amsterdam.
Stayed 1 night in Aug 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great rooms, great staff! Tram station very close to access the centre
Stayed 2 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020