Top Hotels Near American Consulate in Ciudad Juárez from AU$119

"Went for pleasure and opted for the breakfast buffet to be included in my price for the night. I checked before booking and saw it stated that breakfast buffet opens at 6:30 am and I found it perfect since I needed to leave early the next day. Well to my surprise when we got down the reception area we were told that the buffet didn’t open until 7 am. It was 10 minutes before opening so we decided to wait. Three minutes later a couple also came up and to my surprise the staff gave them their tickets for breakfast while we were still waiting. By 7:30 am hardly any food had been put out only fruit. I asked for menudo and was told they were still working on it. I decided to leave and get breakfast at my next destination because they were already an hour behind. Either hotels.com got the information wrong or they are very behind on staff. I didn’t find it rude though that an Asian couple got to in first while we Mexican looking had to wait. "

"Staff was friendly and our housekeeper was the best! We were across the street from the Mexican consulate, CAS, medical appointments. "

"This hotel has lines for everything. To check in it was over an hour standing in line to get a room. Also to get breakfast is a line. Basically an hour plus line for everything. Completely not work it! Very basic hotel for the price. "

"Smells very bad. Too much noise, very uncomfortable "

"Very polite staff"

"Room very spacious very clean, staff members very nice and helpful… has mini fridge and a coffee maker that’s a plus. Has a pool to bad the weather wasn’t adequate to get in…. Free breakfast and it was very good.."

"Very courteous staff and clean. Well located"

"Everyone nice"

"Excellent customer service!!!"