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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property
Travelers find comfort and convenience near Plaza Las Misiones and the American Consulate, with shopping opportunities, indoor swimming, and a welcoming bar.

Choose dates to view prices

Krystal Urban Ciudad Juárez by US Consulate places guests in the city's vibrant heart. Enjoy the indoor pool for relaxation and the bar for evening unwinding. Free in-room WiFi and a 24-hour business center cater to work needs. Guests consistently praise the attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$134
includes taxes & fees
5 June - 6 June
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: MXN 650

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: MXN 650

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 740 for adults and from MXN 740 for children
  • Early check-in fee: MXN 650 (subject to availability)
  • Late check-out fee: MXN 650 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Frequently asked questions

Does Krystal Urban Ciudad Juárez by US Consulate have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Krystal Urban Ciudad Juárez by US Consulate?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Krystal Urban Ciudad Juárez by US Consulate on 5 June 2026 start from AU$134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Urban Ciudad Juárez by US Consulate pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Krystal Urban Ciudad Juárez by US Consulate?

Self-parking is free at this property.

What time is check-in at Krystal Urban Ciudad Juárez by US Consulate?

Check-in start time: 3 PM; check-in end time: midnight. Early check-in is available for a fee of MXN 650 (subject to availability). After-hours check-in is not available.

What time is check-out at Krystal Urban Ciudad Juárez by US Consulate?

Checkout is at noon. Late checkout is available for MXN 650 (subject to availability).

Where is Krystal Urban Ciudad Juárez by US Consulate located?

Situated near the airport, this hotel is within 2 mi (3 km) of Plaza Las Misiones, Star Medica Hospital Ciudad Juarez2 and American Consulate. Cielo Vista Mall is 11.7 mi (18.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1466 out of 2144 reviews
Rating 8 - Good. 329 out of 2144 reviews
Rating 6 - Okay. 167 out of 2144 reviews
Rating 4 - Poor. 88 out of 2144 reviews
Rating 2 - Terrible. 94 out of 2144 reviews

Reviews

Verified

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything, cleanliness, welcoming staff, overall great place to stay!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jose O

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great food and great staff.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Sadot

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay really quiet and relax
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Saeid

Liked: Cleanliness, amenities, property conditions & facilities
Great location and great breakfast also great staff and room
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, water shut off for about 5 minutes. Breakfast was good:
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, amenities, property conditions & facilities
Clean room,quiet place,good service,delicious breakfast,great staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness
Room very clean, sleep very nice, no external noise
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Lusia

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Very simple room. You can tell it’s an old building, No refrigerator available. Good for a one night stay. Staff was really nice tho but I would have paid a little more to stay somewhere else.
Stayed 1 night in May 2026
Verified

8/10 Good

ANTONIO

Liked: Cleanliness, staff & service
Good service
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, employee very attentive to the guest. Breakfast was good, dinner was great. Indoor pool thats a + . Hotel was close to the park, shopping mall, consulate, and other mini shops
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
Clean room, friendly helpful staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
People at the front desk, nice, very nice!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

maria

Liked: Amenities
The staff provided exceptional service, and the rooms were both pleasant and generously proportioned, maintaining a high standard of cleanliness.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, amenities
Staff is very helpful!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mariela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , everyone was super nice
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints, staff was friendly and helpful.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Cleanliness & welcoming staff
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and very helpful. The entrance and room are phenomenal! It’s always a pleasure going back I will be returning to this hotel. Thank you for your hospitality
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Great staff
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Alejandro

Liked: Staff & service
This hotel overall need a lot of work attention cleaning RE do the rooms the bathrooms .. staff are really nice…..
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service !
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Luis

Liked: Cleanliness, amenities, property conditions & facilities
The Room was perfect very clean we stayed on a Thursday second floor it was a quinceanera or somethin the koise was loud couldn't sleep that night
Stayed 1 night in Dec 2025
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were good overall. Definitely an 8 out of ten.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Paola

Liked: Cleanliness, amenities, property conditions & facilities
All good, clean and good service
Stayed 1 night in Nov 2025