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"This Hotel building has soooo much character! It was a true delight and the staff were all so friendly and upbeat! Beth from the bar/dining room was especially fun with a great sense of humor! She made our stay even more enjoyable! Shebby (sp?), Waffi (sp?)) and Nevin (sp?)were also very fun and pleasant! We will never forget the wonderful three days that we spent here and can’t recommend this place enough! "

"Last minute booking due to family emergency Car par very difficult to find if you dont know the area was told it was at back of hotel, it is located off of Mulcaster crescent and is spacious with cctv Hotel clean, room comfortable although tv would not tune in but i was ready for bed anyway. Good nights sleep Breakfast was exceptionally good, staff all polite and friendly Would definitely stay again"

"Loved hotel.in the centre of Carlisle "

"Definitely worth a visit. We only stayed for one night but we will be back. Staff all unbelievably good. Food exceptional. Very quiet. Really good nights sleep. Highly recommend this hotel. We also did the free history tour of the castle. Do not miss this as it includes a visit to the roof to take in the views."

"Recomend highly"

"The bed is comfy and complement the serenity of the hotel environment. I haven’t tried the food options yet but soon i will "

"Right from the friendly welcome by Tom, my stay was fantastic. I was travelling myself with 2 young children for a family funeral in the area. All the staff were friendly and very good with the children. They were made to feel very welcome by all the staff. We enjoyed a meal in the evening. Good choice for adults and children. We also all enjoyed the buffet breakfast too. "

"Stopped here a couple of times always good service."

"Lovely hotel. Good food, very friendly, very clean. What more could you want……"