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"Well appointed, lots of food choices around, reasonable breakfast, very helpful staff, spa and sauna on premises. "

"Visitied over the 3 kings days. Excellent room, bed comfy. Enjoyed having fridge microwave and facilities to cook/eat comfortablely.. unfortunately we booked this as it said rooms were soundproof. I.e quiet. We understood there would be noise over the festivities but just didn't expect to hear so much of it when away from the main area and with windows/curtains shut. The noise of the hallway also echoes through the room. This is the only thing that let the hotel down. Maybe soundproof means something else.. but we struggled with the noise even thought we were on a high floor"

"Clean ,spacious room ,friendly staff "

"This is an excellent, brand new hotel located in downtown Santa Cruz de Tenerife. It has an ultramodern feel, with conveniences I wish every hotel had, such as self check-in and a water bottle filling station outside the room. The location is ideal, especially for those planning to use the port (e.g., for a cruise) and TFS airport, since the bus station is only a 20 minute walk away. What makes this hotel a gem, though, is the amazing staff. Since it was a new hotel, they had some difficulties with our check-in, and they could not access the information Expedia was supposed to send them. Despite our "ghost" reservation, they made sure we had a room and they had a "customer first" attitude. They are also very friendly, and we enjoyed conversing with the staff. The breakfast is also quite nice. "

"Bonne localisation, à proximité (15min de marche) du Cruise terminal et prêt des principales rues populaires. Très grande chambre avec salon et semi-balcon. Propre et accueillant, personnel sympathique "

"Clean bathrooms. Comfy bed. Located in a central location so you have access to basically everything. It was an amazing stay"

"Lovely relaxing modern calm clean room. Lovely big comfortable bed. Lovely kind warm and welcoming staff. Lovely breakfast. Lovely rooftop bar with fabulous views. Lovely location. Overall, lovely!"

"Room clean. Perfect for my stay"

"Clean room, staff was accommodating. Breakfast was decent but not many options. Dinner was nicely presented but main dishes can be quite salty. We were told they had parking but when we arrived, we were told it was closed and had to find local parking lot which was a struggle when staff is not able to give you a Google location of it and directs it on a paper map. It would have been helpful if the hotel could notify us about that prior to arrival. "