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"The hotel is beautiful. The staff is friendly, courteous and goes above & beyond to assist in any way possible. "

"Staff was courteus and helpful"

"The positive energy among staff stood out to me as a clear indication that this establishment is a great place to work. I appreciated the cleanliness of the facilities as well as the smart and comfortable furnishings. "

"All the good words!! Loved this place. Wonder staff. We had a couple issues (toilet backed up and needed more towels) and they were immediately resolved. "

"The staff was super friendly and the hotel was safe and clean !!! "

"Spotless, friendly staff"

"Courteous staff and clean room. "

"Clever room options for families that you rarely find in Manhattan, fabulous location on the Upper West Side, near the 1 subway, Trader Joe’s, Zabars, and the Beacon Theatre. Incredibly friendly and helpful staff that go out of their way to welcome you. Clean with so much character and charm. French bakery in the lobby is *chefs kiss* parfait. What a gem!"

"The moment my family walked into the lobby, we felt “home away from home.” Felix greeted us with such warmth and joy, as if we were family members returning from a long journey. The restaurant manager was equally welcoming and ensured my elderly Mother received 5⭐️ Michelin service! This hotel is a gem! Located close to everything and convenient to all major highways. This is our favorite “go to” whenever we’re visiting the NY/NJ area. Thank you 😊 "