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"Clean comfortable room. Excellent location for walking into the city. The young woman working the bar, and covering reception, was exceptional in customer care."

"Very convenient for Canterbury sights and restaurants. Interesting decor. Good bar. Lovely staff."

"Temperature a bit cold"

"The towels in the room were stained and there were makeup marks on the soap dispenser. Also marks on the chair and floor. I don’t think that room was cleaned well."

"Great location, very clean and excellent staff."

"Window in Bathroom was black around the bases and one light in bedroom not working."

"The room was ok, the hotel is a bit dated and basic but it’s a reasonable price so my expectations were not high and therefore it was fine for a night. "

"Hotel is a very beautiful especially the location right on the sea front. Reception staff are very welcoming and professional, the restaurant food especially the fish and chips top tier. The breakfast staff are very polite. The spa and gym very clean. And the bar cocktails mmmm. This is my second visit and there will be a third very soon with the girls in April."

"Overall very good customer service and very friendly "