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"Wonderful service! My room was upgrade upon arrival and they even let me stay an extra hour since I got back super late before checkout and needed the time to sleep. Beautiful place, clean, spacious and the bus stops are no more than a 3-10 minute walk depending on where you’re going. My only complaint was (and this could be a cultural difference) was someone came into my room twice on the day of checkout hours before I was supposed to check out. Her reason was, “I didn’t have the do not disturb sign on.” But I would think you wouldn’t start entering rooms until checkout at the very least. Didn’t spoil the service of the entire stay. Just make sure to have that button pressed so your sleep isn’t disturbed. "

"Good sevice"

"it was okay"

"It was easy to get to from Heathrow. There was a bar /restaurant near check in that I would have gone to if I wasn’t leaving early the next morning. It looked warm and inviting. It was a lovely experience and I highly recommend it to anyone who is looking for a hotel near Heathrow. Bed was comfortable and the room was quiet. Never heard another person. "

"Very convenient for south terminal. Immaculate rooms."

"Easy within Heathrow terminal5. Concierge is great. "

"The rooms were clean, beds comfy and the view from the bar was fantastic watching the planes land."

"Very near to airport . Shuttle available for early transport to airport , "

"I felt really comfortable staying here! Great before my flight the next morning. I thought being able to control the lights with your phone was SO COOL! Bed was comfy. I was tripped out by the toilet and the shower being in the same area, but I heard that’s common. Regardless, it was still super comfortable and convenient. Will be staying here again! "