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"Always first class. The ability to access multiple restaurants in the hotel and the underground mall only an elevator ride away is a real asset. "

"Best service at all. The names of each one of the staff members at the Lobby and reception, at the breakfast buffet, rooms, bell rings and bag support are endless. We traveled in family for pleasure with our senior mother and th team was very supportive with her! I don’t really have words to describe the high level devotion for customer service. The location and rooms, amenities and the buildings are exquisite. The restaurants inside the hotel all included even on the last Michelilin Star or awarded as well. I would like to write all the people that approached us for thousands of details but it’s impossible: Emeric, Pankaj, June, Gloria, Marie, Rizwan, Ana, Dana, Mohamed Salelh, Jitendra, Mandip and many more we jus WANT TO SAY THANKS. Thank you very much! We will bring you in our hearts. ❤️"

"Everything was great. Breakfast options were incredible… so many choices and everything was delicious, fresh and plentiful. Rooms were good size, super clean and beds extra comfy. Location was great, yas express bus to theme parks was clean, always on time and air conditioned. Couldn’t fault the stay - it was perfect."

"Excellent "

"Very pleasant staff, always trying to be helpful "

"From start to finish this hotel delivered. Every staff member seemed to truly care about our wellbeing. We got a great upgrade. The location was even better than hoped. The gym was solid, the pools comfortable and uncrowded. We could not ask for more. "

"The staff were incredibly helpful and polite. The food selection and quality at breakfast and dinner was first class, as was the service in the executive lounge. We received a free room upgrade overlooking the pool and the Grand Mosque, which was a real added bonus."

"Great service"

"I can’t find anything to complain about. Therefore five stars. "