Al Hajlah Hotels, Makkah

"My stay at Swissôtel Makkah was excellent overall. The check-in experience was smooth and impressive, and I am truly grateful to the hotel management for upgrading me to a beautiful room with a Haram view, this made my stay extremely memorable. The breakfast was outstanding, with a huge dining space, a dedicated kids’ area, and an exceptional variety of high-quality food. There were plenty of options including beverages, fruits, salads, desserts, bakery items, and more. The atmosphere, service, and organization were all excellent. I did order in-room dining on two nights, and although the food quality was good, both orders arrived with mistakes. The first night, the pasta was delivered with black pepper despite my clear request that it was for my kids and shouldn't be spicy. The second night, I received chicken biryani instead of mutton biryani. The staff tried their best to compensate, sending coffee with a fruit platter the first night and lovely desserts the second night, which I appreciated, but unfortunately it did consume a lot of my time. Overall, the clean room, incredible view, excellent breakfast, and very polite staff made the stay highly enjoyable. I look forward to staying again, in shā’Allāh."

"Great"

"فندق رائع حديث جداً على بعد خطوات من الحرم إطلالة جميلة على الحرم خدمات متكاملة العيب الوحيد بطء إجراءات الدخول فقط "

" كان جيد جدا ومريح ولكن اريد التنبيه من اجل النظافه اكثرر وخاصتاً في الغرف "

"Great "

"Very good "

"The room was clean and spotless, we stayed in 3 twin bed room which was spacious and the great feature was one full bathroom and one separate half bathroom which was very convenient for us. The staff was very friendly and cordial."

"Clean rooms Staff excellent Shops nearby"

"Staff were cordial and a clean room in addition to its proximity to the haram five mnts walk"