Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The room was clean, good natural light, comfortable. The bathroom was well organised. The reception desk was helpful and very pleasant. The dining room, accessed by a cute enclosed glass bridge over the canal, provided very good breakfast and dinner. It was an easy brisk walk to the Elbphilharmonie. A very good hotel.
The room was clean, good natural light, comfortable. The bathroom was well organised. The reception desk was helpful and very pleasant. The dining room, accessed by a cute enclosed glass bridge over the canal, provided very good breakfast and dinner. It was an easy brisk walk to the Elbphilharmonie. A very good hotel.
Overall this is a great hotel to stay in convenient to my family locally and easy access to bergedorf and hamburg. The staff as always fantastic. Special mention to Yvonne on weekends. 2 negatives whoever. The first is having no fridge in the room, i am sorry guys simply not good enough for a 4 star hotel. The 2nd no air conditioning in the current hot conditions in europe made for a very uncomfortable sleep.
Overall this is a great hotel to stay in convenient to my family locally and easy access to bergedorf and hamburg. The staff as always fantastic. Special mention to Yvonne on weekends. 2 negatives whoever. The first is having no fridge in the room, i am sorry guys simply not good enough for a 4 star hotel. The 2nd no air conditioning in the current hot conditions in europe made for a very uncomfortable sleep.
Anthony
Reviewed September 2, 2022Reviewed September 2, 2022
This property has had lots of thought put into its design and the sort expectations kids big and small have when they go on holidays it’s qwerky, challenging, smart, alternative design, but everything works works well and is safe.
One exception is a glass door closing off a hallway which does not have a marker to help visitors’detect’ when it’s closed!!!!
This property has had lots of thought put into its design and the sort expectations kids big and small have when they go on holidays it’s qwerky, challenging, smart, alternative design, but everything works works well and is safe.
One exception is a glass door closing off a hallway which does not have a marker to help visitors’detect’ when it’s closed!!!!
David
Reviewed October 24, 2025Reviewed October 24, 2025
Great hotel with lots of food and drink nearby and close to the train station. The staff were extremely helpful and helped me locate some personal belongings I left behind and really went out of their way to make sure I was able to retrieve them. Special thanks to Patricia and Miriam.
Great hotel with lots of food and drink nearby and close to the train station. The staff were extremely helpful and helped me locate some personal belongings I left behind and really went out of their way to make sure I was able to retrieve them. Special thanks to Patricia and Miriam.