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Close proximity to dining, shopping. Didn't like no lifts
Robyn
Stayed 2 nights in Apr 2024
10/10 Excellent
Roslyn
8 Apr 2024
Roslyn
Stayed 1 night in Apr 2024
6/10 Okay
David
Travelled with partner
24 Mar 2024
Disliked: Property conditions & facilities
Property was a bit run down. The room wasn't cleaned to a satisfactory standard. No lift, had to stagger up the stairs with heavy cases. the cooling system was noisy. We were given an upgrade apparently but it was a good job we were as I don't like to think what the room would have been like otherwise.
David
Stayed 1 night in Mar 2024
10/10 Excellent
Peter
16 Mar 2024
Peter
Stayed 1 night in Mar 2024
10/10 Excellent
Crystal
16 Mar 2024
Liked: Cleanliness, staff & service, amenities
Easy place to stay in Glenelg.
Crystal
Stayed 1 night in Mar 2024
10/10 Excellent
Judith
3 Mar 2024
Great location, tidy, clean room, parking securely on site and friendly staff
Small rooms and tiny bathroom. But clean and comfortable.
Noise travelled in from the corridor and reception area as well as the road, but having the double glazed door helped.
Good location for everything Glenelg
Upon booking for a room which the booking website indicated that it “sleeps 3” and paying, I was advised by phone that there were no applicable rooms that slept 3 and I would have to pay extra for an upgrade.
I explained that this was not only unfair but false advertising for the product.
The initial front office staff member wasnt the slightest bit interested in my case and upon asking to speak to her manager she simply said they were not available and they were not going to do anything about it anyway. Additionally I was interrupted by the cleaning lady who said I was a bit rude. She seemed to confuse honestly and a different opinion to hers as rudeness. Whilst the second front office staff member was lovely, I could not recommend this place to anyone. They should not treat customers with such contempt and indifference. Absolutely deplorable!
Central hotel walk across the road into the main pier area and shopping restaurants ,tram stop.
Excellent location
Rooms clean
Amenities supplied good quality
Overall an enjoyable stay
Jenny managed the hotel making sure everything was ok even the surrounding area
Bernadette
Stayed 1 night in Nov 2023
8/10 Good
Jenni
Travelled with partner
19 Nov 2023
Liked: Cleanliness, staff & service
Great location. Our room had been nicely updated with views of the park across the street. The property is perhaps a little dated. Carpark was tight but fortunately we had a small car so not an issue for us. Considering the price of other properties in the area, I’d say very good value for money.
Sparkingly clean and great service. Shops, food, beach and public transport just a minutes walk away.
Don't be fooled by the picture of room with floor to window ceilings as advertised - scroll through, room was actually small and darkish. I would stay again though.
Jillian
Stayed 1 night in Nov 2023
6/10 Okay
Lindy
15 Nov 2023
Liked: Staff & service
The man in reception was brilliantly helpful and considerate, let me look at rooms on a late booking. Unfortunately someone was smoking in a room nearby and despite shutting the window the air was think and smell awful. Reception did attempt to find out who and reminded them not to smoke.
Lindy
Stayed 1 night in Nov 2023
6/10 Okay
Robert
Travelled with partner
13 Nov 2023
Liked: Cleanliness, staff & service
Location is handy. Basic acceptable accommodation, which I could use again, but not special. No lift. No 24 hr reception, which is poor at this price.
I made a last minute booking late in the evening and the staff member was very polite and helpful. Easy safe parking, clean room with everything I needed. Convenient walk to dinner locations, great overall location to stay. Will visit again.
No lift had to carry luggage up 2 flights of stairs.
Ian
Stayed 1 night in Nov 2023
8/10 Good
Ian
7 Nov 2023
Liked: Cleanliness, staff & service, amenities
Clean and good location. No lift and car parking very limited when promises full.
Ian
Stayed 2 nights in Nov 2023
6/10 Okay
Steph
Travelled with partner
7 Nov 2023
Liked: Amenities
Disliked: Property conditions & facilities
Location was the best thing with this property. There was no mention of stairs so please be aware that there are quite a few stairs to climb which can be an issue for some people with heavy suitcases. Parking is VERY tight.