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"There was not a hot breakfast offered during my stay and the bed was not comfortable. I was charged a $50 deposit when I arrived and was told I would get it back when I left and still have not received it back. We left the room in a clean tidy condition. The pool and hot tub seemed dirty and there were no towels. Overall I feel the pictures were deceiving and the room did not meet my expectations, I would not stay there again. "

"Breakfast is not included. Property is a bit more run down than other Doubletrees we have stayed at. Our first room had water spots on the ceiling and potentially mold. We had to be moved the second night because the room above was leaking water in our vent very loudly. There were unfortunately no other available rooms with king beds. "

"We will be back"

"Very easy to get to from airport. You can be downtown Grand Rapids and parked in a ramp across from DeVos center in 10 minutes by car. The breakfast area had more selections than most hotels offer."

"The staff was very helpful in accommodating our group of 12!"

"My stay with you guys was just amazing. "

"Excellent staff. Clean and quiet location. Will stay again."

"The hotel was nice. The bed was comfortable and the shower was good. I appreciated it having a seat attached to the wall. Room was clean."

"Nice staff, convenient location and clean room"