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"the staff were really lovely & helpful!! was my first time travelling alone and i felt really comfortable with the process. the room was decent and i'm not too fussy of a person just want somewhere safe & somewhere to sleep for the night. the cleanliness definitely needs to be stepped up though and noticed some dirty areas in bathroom & room which stopped me from using my shower. other than that, a very decent stay & i would return if i needed something quickly ! "

"Clean room and excellent customer service from staff they were so helpful! The room was somewhat noisy due to the old windows but the period property is worthwhile "

"Clean room, bed was too bad couldn’t sleep at all Heating system was off untill i asked for"

"The hotel was fine reflecting a four stars hotel. The room was clean and spacious, the staffs were very helpful, the location, being at the bay, is great and the breakfast was great too. I highly recommend the hotel and will consider it for my next travel to Cardiff!"

"Room was tiny. False advertisement suggesting there is a work desk. I wrote my request in advance that I need a room with a work desk. This was not acknowledged and on my arrival the reception team apologised as none of their room have a work desk. There is a subtle smell of stinking foot in the room, not overpowering but not pleasant. Price is the only saving grace of the hotel. Am very disappointed with the false advertisement. "

"The hotel is in a perfect location and has easy access to amenities and transport. The pool was very busy."

"All great "

"Everything was lovely , only issue was screaming kids in the swimming pool Saturday afternoon "

"Lovely room, great shower. More tea bags would be nice! "