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Reviews of Charming House DD724

Charming House DD724
Dorsoduro, 724, Venice, VE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 130 out of 182 reviews" "
Rating 8 - Good. 40 out of 182 reviews" "
Rating 6 - Okay. 5 out of 182 reviews" "
Rating 4 - Poor. 3 out of 182 reviews" "
Rating 2 - Terrible. 4 out of 182 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

pauliana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable accommodation with excellent breakfast
It was an interesting place with very modern nice design but the check in area was very tiny ( no more than 2 persons with luggage can be there at once ) but understandably that is a very old home retrofit as a hotel accommodation . The manager Sylvia was super accommodating. The hot water was not working properly during our stay but she gave us another suit in a different location that was even better than our original room. Transportation from the airport was very challenging . The taxi driver dropped us off 25-30 min walk from the hotel. We had to walk almost 30 min to the hotel which was more inland but close to restaurants and museum.
Beautifully presented breakfast
Lots of healthy choices for breakfast
What a morning treat!
Stayed 2 nights in Nov 2023

10/10 Excellent

Frederick

Stayed 3 nights in Jul 2023
Response from Chiara B on 29 Aug 2023
Thank you very much for the TOP SCORE. Remember we are looking forward to welcome you back soon.

10/10 Excellent

Bryce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property. Can easily walk to all parts of Venice. Located right next to the beautiful Peggy Guggenheim museum. Rooms are clean and the staff treats you like family. The breakfast was outstanding. Highly recommend, especially if you want to be close to sites but away from the swarms of tourists.
Stayed 2 nights in Mar 2023
Response from CB on 27 Apr 2023
Dear Bryce, thank you for your kind review. We are so glad that you appreciated your stay with us and hope to welcome you back soon

2/10 Terrible

Aurelie

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed by the stay. I booked Charming House DD724 for my colleagues (business trip) a couple of times and it went well. This time, we were moved from DD724 to their IQS suites due to refurbishment at DD724. Not an issue until my colleagues arrived and had to cancel their first meeting to collect the keys (this was not indicated when I confirmed the booking, no mention on reception being unavailable during the day). The rooms were dirty. Free croissants were offered in the morning, which is a nice touch. However they were being served by a member of staff who entered in the room at 9am. I have never expected a member of staff opening the door while the guest is still in! As said, very disappointing experience. I will no longer book Charming House.
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mildew smell did not make for a pleasant stay
We were given a room in the DD 694 annex building approximately 50 meters away from the main hotel. I was not aware that i was making a reservation in the annex building. I am not certain if this is the fault of the hotel or if it was hotels.com's fault. There was a terrible mildew smell in the annex building, especially in the hallway. It was okay in the room itself, but the halfway was dreadful. The room itself was okay. It was small and the floors were not level, but that is not a surprise in Venice. Breakfast is held in the main building and i did not detect any bad smells in the main building. In addition to the smell, the area was very noisy, particularly on Saturday night. It seemed to be a hangout spot for young kids, one of whom was urinating into the canal as we walked by. Perhaps if i had stayed in the main building, i might have given it 4 or 5 stars, but i would not stay in the annex building again.
Stayed 2 nights in Oct 2022

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this boutique hotel in the heart of Venice. Great location, great staff, and a nice breakfast each morning. Definitely would stay here again. We liked it so much we extended our stay as much as we could.
Stayed 2 nights in Sep 2022
Response from CB on 27 Apr 2023
Dear James,thank you for your kind review. We are so glad that you liked our location, staffa and breakfast.Looking forward to welcoming you again

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay!
Stayed 4 nights in Sep 2022
Response from CB on 27 Apr 2023
Dear Fan,thank you!waiting for your next stay

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply wonderful place with great super friendly staff
Stayed 3 nights in Sep 2022
Response from CB on 27 Apr 2023
Dear Emadthank you!Hoping to welcome ou back soonBest regards

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean, modern accommodation. With ultra helpful friendly staff! Couldn't be more pleased with choice.
Stayed 3 nights in Sep 2022
Response from CB on 27 Apr 2023
Dear Tracy,thank you for your nice review. we hope to welcome you back soonBest regards

10/10 Excellent

Jean-Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from CB on 27 Apr 2023
thank you!

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is fantastically friendly. Being a small boutique hotel with only a few rooms, service is very personal and rooms are quiet. The only ‘modern’ hotel in Venice. The first time I stayed here was around 15 years ago and the paintwork and finishes are a bit chipped here and there now but I’d recommend to anyone again without hesitation.
Stayed 4 nights in Jul 2022
Response from CB on 27 Apr 2023
Dear Shaneso thank you for your kind review. it was so nice to welcome you after 15 years and really hope to welcome you back in the next future.best regards

10/10 Excellent

Jared

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tanya was incredible. Property was great. Best stay I’ve had in Venice and I’ve been four other times. Tanya helped plan our dinners and a day to the islands nearby and she has fantastic taste. We were very grateful.
Stayed 3 nights in Jun 2022
Response from CB on 27 Apr 2023
Dear Jared,thank you for your review and the nice words for Tania.We look forward to welcoming you back.best regards

10/10 Excellent

frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel with highest standards
Stayed 1 night in Oct 2021
Response from CB on 27 Apr 2023
thank you -)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2019
Response from Irene on 19 Nov 2019
Thank you very much

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Irene on 24 Nov 2019
Thank you very much

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Irene on 24 Nov 2019
thank you very much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and staff very nice. Had a early morning flight and was even helped several blocks with luggage to catch vaparetto. Rooms were big and very comfortable.
Stayed 3 nights in Sep 2019
Response from Irene on 24 Nov 2019
We would like to thank you for your nice review and we hope to have you in one of our charming house again in the future

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Irene on 24 Nov 2019
thank you very much

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Venice.
This is a lovely small hotel on a side street/canal in Venice. It's more modern in it's appointments than the "typical" Venetian hotel, and honestly that's what we were looking for. Chiara and her staff were very kind and provided excellent service with an early breakfast one day when we had reservations for a tour, help with dinners, etc. The rooms are small as is typical in Europe and ours ("E") had a nice sitting room. The room was fairly bright during the day with all shades open but was a bit dim in the evenings with low watt bulbs and a somewhat darker decor. Breakfast was served in a lovely little area and was good with an option for eggs, bacon, etc. on top of a selection of pastries, cereal, juices, etc. We had a lovely experience overall and could definitely recommend this hotel to others.
Stayed 3 nights in Sep 2019

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service - best i ever experienced in my 30 plus years traveling. They brought me breakfast to my room, walked me to the place to buy my water taxi ticket to bus station, gave my friend a free cappachino, allowed me to check out late. Just exceptional service.
Stayed 3 nights in Aug 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like home
This charming hotel is in the best (non-tourist) area of Venice. It felt more like staying with my favorite aunt than being in a hotel
Stayed 2 nights in Jul 2019
Response from C.B. on 26 Aug 2019
Dear Guest, thank you for your so nice review! We are happy to know that you had a Wonderful time at Charming House DD724 and loved its location, Hope to welcome you back again in the near future! Best regards, C.B

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from C.B. on 26 Aug 2019
Dear Guest thank you for your kind review. We are so glad that you enjoyed your stay at the Charming House DD724 . Waiting to welcome you back best regards C.B.

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming little hotel
Amazing location, perfect hotel and outstanding staff. Would recommend the hotel. We stayed for 3 nights in May. Easy walking distance to St Marks Square but far enough away from the hustle and bustle of Venice.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel with really friendly and helpful staff
Stayed 4 nights in Apr 2019

10/10 Excellent

Annie, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in an enchanting city! Wonderful & friendly staff, beautiful rooms & delicious breakfast every day. The location is perfect!
Stayed 7 nights in Mar 2019

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous boutique hotel
Peaceful boutique hotel just a short walk from all major sites and next door to the Guggenheim. Service was personal and friendly. We arrived after midnight and were kindly met by the river taxi drop off point which was really thoughtful after a long delayed journey. Breakfast was excellent, with a selection of cereals, breads, pastry, fruit and eggs and bacon cooked to order. Room was clean, well equipped and comfortable. Would fully recommend and stay again.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and our room was really spacious. Excellent breakfast! And the staff were so friendly and helpful
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the modern contemporary look and feel to the property Staff very professional and polite and helpful with things to do and see Overall a great experience I travel a lot with my business and am very experienced at seeing quality service and Charming House certainly provide this and more Highly recommended
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel, like its name. Great location and great service. Small and modern design which makes it special in the context of Venice. We loved it.
Stayed 3 nights in Oct 2018

10/10 Excellent

Cory, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very charming indeed and cozy, everything you need to enjoy your stay at Venice.
Stayed 2 nights in Oct 2018

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dorsoduro - perfect
Small boutique hotel in great location. Away from the crowds but easy walk to major sights and Vaporetto stops. Excellent breakfast to start each day. Staff very helpful. Only comment is that some of the facilities in our room were a little worn.
Stayed 3 nights in Sep 2018

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint, great size room and in a great location. Breakfast was delicious too.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous and attentive staff. Great location in an area that is a little quieter.
Stayed 2 nights in Sep 2018

10/10 Excellent

Heather, North Carolina, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel in the heart of Dorsoduro
We spent 4 nights at Charming House DD724 and could not recommend the property highly enough. If you are looking for a quiet, comfortable hotel with all the little welcoming details, including a fantastic staff and delicious breakfast then this is the place for you. We will stay here again. We were especially impressed with the way the staff worked extra hard to meet our every need, from storing our luggage, to booking dinners for us, to allowing us to relax at the hotel after checkout and before our evening train. (The room A/C was also particularly nice in the heat of June.)
Stayed 4 nights in Jun 2018

10/10 Excellent

Scott, Sutton Coldfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stunning, stayed in the annexe, 150 yds from main hotel. Fantastic room, overlooking canal, large and well appointed. Staff couldn’t do enough (sandwich made for trip home at 7.30am) etc. Great breakfasts. Will be back.
Stayed 4 nights in Apr 2018

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Spacious rooms we the nice decor. The breakfast was delicious and the stuff was so helpful. I will be back to this hotel!
Stayed 1 night in May 2018

10/10 Excellent

N, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible
We were so pleasantly surprised with the size of the room. It was more like a small apartment, not a typical cramped hotel room. The staff is truly amazing and they are what made everything so special.
Stayed 2 nights in Apr 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Boutique Hotel
Lovely boutique hotel with amazing staff. Very friendly and helpful - lovely breakfast in the morning. Convenient location - not in the middle of the hustle and bustle but very easy to get to the tourist areas. Some amazing restaurants nearby to check out.

10/10 Excellent

Hattie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in quiet spot
Lovely hotel in quiet spot but easily accessible to all Venice has to offer. Staff excellent very friendly and great recommendations for restaurants. Would highly recommend
Stayed 3 nights in Apr 2018

10/10 Excellent

Daniel, Singapore, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon in Venice
It was a fantastic experience staying in Charming House DD724. It was surprisingly really easy finding the hotel from Venezia Santa Lucia railway station, short walk from the Vaporetto stop nearby, and easy to get back to the railway station on our departure date as well. The reception staff was warm, friendly and sincere, giving us recommendations on where to shop/eat nearby, which they got spot on by the way! It is like staying at a close friend's house, walking up the stairs to find this amazing room which was romantically decorated by the hotel specially for us as we were on our honeymoon, with flower petals on the bed and a complimentary bottle of Prosecco, which we could not finish unfortunately haha. The room is otherwise clean, comfortable, romantic with a nice view of a little stream right outside the hotel. Check-in/check-out process was really easy as well. Will definitely stay here again when I am visiting in Venice and will recommend it to my friends!
Stayed 2 nights in Apr 2018

10/10 Excellent

Pam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel
Location: central but not too central i.e St Marc Sq so a bit quieter. Easier to find nice restaurants at affordable prices. Near water bus and a bridge to easy access to everywhere. Accommodation: room a good size, modern which is unusual for Venice. Nice breakfast,, organic food, cooked to order. Will provide breakfast in own room at no extra charge which again is very unusual. Staff: very accommodating and helpful. Couldn’t do enough to help.
Stayed 4 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful contrast
Exactly as it appeared in the booking. Great location. Sharing water taxi from airport almost to the door was well worth the €25. Great local restaurants near by.
Stayed 1 night in Mar 2018

10/10 Excellent

Legend, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great little hotel
Great for Venice
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming by Name, Charming by Nature
My first time staying in this area in Venice and the Charming House DD724 made it memorable and enjoyable. The location is a little off the beaten path which makes it fantastic for those travelers wanting to avoid the tourist crush. The room I stayed in (G) was lovely - roomy and overlooking the Peggy Guggenheim Museum garden. Funky black decor - just don't loose any black belongings among the furnishings! Breakfast was delicious with friendly helpful staff providing everything you needed. Great latte. The stairs keep you a bit fit - nothing too arduous though.
Stayed 3 nights in Sep 2017

10/10 Excellent

Noboddame, So. Cal.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veryv helpful and friendly. Great location.
Close to but away from the viditor hordes, Accademia is almost like a village within Venice with plenty of restaurants, museums, etc. and just across the Grand Canal and a short walk to Piazza San Marco, Doge's Palace, etc. Roomy accommodations, good breaskfasts, quiet.
Stayed 4 nights in Sep 2017

10/10 Excellent

Retha Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Class Act all the Way!!
Wonderful experience. Staff was lovely. They treat you like family. Very accommodating! Beautiful quaint hotel. First Class!!
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice hotel with everything we needed for our 3 night stay in Venice.
Stayed 3 nights in Aug 2017

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved Charming House and will stay here again! The most beautiful little property - impeccable service - clean modern sexy design - and the location was perfect.
Stayed 2 nights in Jul 2017