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"This is an unstaffed house with upto 20 or more staying. Not what I thought we were booking at all. No check in information given. We were left to find the property which doesn't appear on google maps in the dark when we arrived no one was there. The phone number on the door was disconnected and when I rang the number on the booking site it Rang out three times before someone answered. She couldn't find our booking to begin with but then said she would send us check in information which was just...

"We stayed in the Chapel and found it to be unique and very scenic . Love the highland Cowes ."

"It was a lovely little place. The surroundings were beautiful"

"Lovely location, sweet cottage, we enjoyed our short overnight stay. Just didn't have enough toilet paper to get 5 people through the overnight stay (only 1/4 a roll there) and trampoline is run down and a bit dangerous for younger kids."

"We loved our time at Sugarloaf. The vibe was awesome, the gardens stunning, the accommodations beautiful and comfortable, the ocean views fabulous and the Highland cows were beyond adorable! Everything was perfect."

"Beautiful rooms in a new-built establishment. Sparkling clean, as if you're the first person stepping in! Room has all you need, is clean and spacious, and bathroom is amazing. Owner was always available by phone. Had a great stay and highly recommend this place."

"It’s in the middle of nowhere. The staff were good and friendly but not enough to make our stay pleasurable. No WiFi, so if that’s important to you then I do not recommend staying here. Tv was small and old, not working when we were there. You need a car, next town is 32 km away, no place to have dinner near by. But overall, it’s ok, if you don’t mind being inconvenienced at least for one night. "

"Room was great, service was the best in town. I really do recommend anyone to stay here. The owner treats her guest with such kindness and would do anything for them. "

"We had an amazing stay. This holiday home is really perfect for family with kids. garden. Just a 5 mins drive to pretty much all the hotspots in Apollo Bay. The home is nicely decorated, immaculately clean and really up to style. Robyn is caring and want you to have a good stay. We absolutely recommand this place and will come back!"

"They try to charge a extra clenless but when i call , them they recognize it was other room, not a good email , and make us to worried for a couple of hours, that we doesn´t deserve. They didn´t do anythin g to refund for the bad time"

"Staying at this property it was evident the property was not clean. The shower had used soap toilets and showers were not clean. The cleanliness was not at a good standard; dirt, dust, grim and dog hair all over the house. I would like to not leave a terrible review online, i would like to give the owners a second chance opportunity to show me the property at cleanliness standards. My suggestion is a couple of nights complimentary on my next booking. I would much prefer to give the owners a...

"it was going well until we ran out of gas on the BBQ after 5 minutes of cooking. No spare bottle, we're expected to drive into town to get a replacement. not happy."