Exterior
Check availability

Reviews of Aloft San Francisco Airport

3.5 out of 5
Aloft San Francisco Airport
401 E Millbrae Ave, Millbrae, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 1153 out of 1871 reviews" "
Rating 8 - Good. 421 out of 1871 reviews" "
Rating 6 - Okay. 156 out of 1871 reviews" "
Rating 4 - Poor. 67 out of 1871 reviews" "
Rating 2 - Terrible. 74 out of 1871 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for an overnight layover so I only got to spend about 6 hours in total here. I wish I was able to stay longer! The hotel was very clean, had a cute edgy vibe and has a shuttle to the airport.
Stayed 1 night in Apr 2024

6/10 Okay

Darlene Faith

Liked: Cleanliness
the parking ticket did not work so I have to go back tp front desk! it wasted 25 mins. of my time! I liked they have billiard table and the shuttle service to the airport that is included in my stay!!
Stayed 1 night in Apr 2024
Response from Aloft SFO on 2 May 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

8/10 Good

Ping Ping

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Aloft SFO on 2 May 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Cheng pang, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient airport hotel for overnight stays. Shuttle service operates 24 hours.
Stayed 1 night in Apr 2024
Response from Aloft SFO on 30 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

6/10 Okay

Jessica

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I liked how modern it was. I did not like the charges for every little thing including high parking rates and coffee. Also, the pool was occupied all morning and afternoon by a swim class and we had to go across to the other hotel to swim.
Stayed 2 nights in Apr 2024
Response from Aloft SFO on 30 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and close to airport.
Stayed 1 night in Apr 2024
Response from Aloft SFO on 30 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Alejandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente as always we have stayed here 3 times already
Stayed 1 night in Apr 2024
Response from Aloft SFO on 30 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

Daren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy. Had a good sleep!
Stayed 1 night in Apr 2024
Response from Aloft SFO on 30 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

sheng, Palatine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient if you stay near the SFO airport as it offers a free shuttle bus every 15 minutes
Stayed 1 night in Apr 2024
Response from Aloft SFO on 30 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Marisela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the nightly vibe in lounge.
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Marisela,Thank you for your kind words! It’s great to know that our efforts to create a lively and inviting atmosphere resonated with you. We look forward to welcoming you back to Aloft Hotel San Francisco Airport for another enjoyable experience!

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport runway. One elevator not working. A/C shutoff but no constant fan.
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear David,It was an honor having you as our guest, and we appreciate your feedback. Please accept our apologies for any issues you experienced while staying with us. Our team is always here to help should you have any concerns during your visit. Thank you for your review, and we hope you will consider staying with us again the next time you are in San Francisco.

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the kindness service Thank you
Stayed 1 night in Apr 2024
Response from Aloft SFO on 23 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything It is now my go to hotel when I travel Meagan was great
Stayed 1 night in Apr 2024
Response from Aloft SFO on 23 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Isabella

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Aloft SFO on 30 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

6/10 Okay

Marigold

Travelled with family, Business traveller
Disliked: Staff & service
We did not know that they charge for parking . It’s. They left a dirty rug in the bathroom .
Stayed 1 night in Mar 2024
Response from Aloft SFO on 22 Apr 2024
Thank you for your stay at the Aloft San Francisco Airport! We appreciate your feedback as we take advantage of every opportunity to improve our guest experience. We sincerely apologize for the lack of assistance as the take team takes pride in providing a memorable experience. We will share your feedback with our team to ensure that we coach the team accordingly. Thank you again and we hope to have the opportunity to host you again soon!

10/10 Excellent

Clara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The landscape looks beautiful.
Stayed 1 night in Apr 2024
Response from Aloft SFO on 23 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the airport with a free shuttle. I do prefer the lounge at the Westin but they are connected
Stayed 1 night in Apr 2024
Response from Aloft SFO on 22 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities
Clean room.
Stayed 1 night in Apr 2024
Response from Aloft SFO on 22 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aloft SFO on 22 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Bethany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Love heated pool!
Stayed 1 night in Apr 2024
Response from Aloft SFO on 19 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i didnt like is they didnt have complamentry breakfasts and the food options they did offer were very expencive
Stayed 2 nights in Apr 2024
Response from Aloft SFO on 18 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

6/10 Okay

Set-Kain, KINGSTON

Liked: Staff & service
Is alright
Stayed 1 night in Feb 2024
Response from Aloft SFO on 18 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Location is close to everything we needed. The property was nice and clean. Cons: Small stuff like- it would have been nice to have a night stand on both sides of the bed or small table to put there. One more chair in the room and more hanging bars or hooks in the bath area.
Stayed 2 nights in Apr 2024
Response from Aloft SFO on 17 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aloft SFO on 17 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Michael

Stayed 1 night in Apr 2024
Response from Aloft SFO on 2 May 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Ricky, Bend

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our function.
Stayed 1 night in Mar 2024
Response from Aloft SFO on 10 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The the convenience to the airport it as great
Stayed 1 night in Apr 2024
Response from Aloft SFO on 9 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Relu

Stayed 1 night in Apr 2024
Response from Aloft SFO on 10 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

luciana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very goo!
Stayed 1 night in Apr 2024
Response from Aloft SFO on 8 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aloft SFO on 8 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Rajiv

Stayed 1 night in Apr 2024
Response from Aloft SFO on 25 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Valeri

Stayed 1 night in Apr 2024
Response from Aloft SFO on 25 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Cathy

Stayed 1 night in Apr 2024
Response from Aloft SFO on 25 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

6/10 Okay

Kim

Travelled with family
Disliked: Property conditions & facilities
I can’t ask for a closer hotel to the airport. However, the noise of planes taking off every 15 seconds was very very unappealing. I was up all night but nothing I can do when my flight is at 7 am. Not sure if the Grand Hyatt would be any quieter and that was my second choice. The room was spacious, the surrounding area has food places by car but there really isn’t much to do. This is perfect for early morning flights out of SFO because out of SF u would have to leave at possibly 3-4 am!!
Stayed 1 night in Apr 2024
Response from Aloft SFO on 3 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice room, needs more dining options.
Stayed 1 night in Apr 2024
Response from Aloft SFO on 3 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

madhu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Aloft SFO on 4 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

Ben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel, nice walk in shower with fantastic rainfall shower head. Very nice beds and shades that totally blackout the room. 5 stars if parking was not 48 per day.
Stayed 1 night in Mar 2024
Response from Aloft SFO on 2 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

2/10 Terrible

Lara

Stayed 1 night in Mar 2024
Response from Aloft SFO on 22 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

6/10 Okay

Hongqing

Stayed 1 night in Mar 2024
Response from Aloft SFO on 22 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

2/10 Terrible

Susan

Stayed 1 night in Mar 2024
Response from Aloft SFO on 19 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at hotel and service to the airport
Stayed 1 night in Mar 2024
Response from Aloft SFO on 1 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Gordon

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Aloft SFO on 1 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Zi

Business traveller
Liked: Cleanliness, property conditions & facilities
Great facility and good service!
Stayed 1 night in Mar 2024
Response from Aloft SFO on 27 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convent transport to airport. Rooms in great condition. Staff friendly and professional.
Stayed 1 night in Mar 2024
Response from Aloft SFO on 26 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who was helpful and knowledgeable. The room was clean, affordable and nice. Parking was easy. We enjoyed this hotel the night before our flight home
Stayed 1 night in Mar 2024
Response from Aloft SFO on 26 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the vibe - easy- and helpful concierge at front desk. Appreciated!
Stayed 1 night in Mar 2024
Response from Aloft SFO on 26 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

6/10 Okay

Angelo V

Business traveller
Disliked: Property conditions & facilities
Absolutely NO PARKING Had to drive around for 45min
Stayed 1 night in Mar 2024
Response from Aloft SFO on 26 Mar 2024
Thank you for your stay at the Aloft San Francisco Airport! We appreciate your feedback as we take advantage of every opportunity to improve our guest experience. We sincerely apologize for the lack of assistance as the take team takes pride in providing a memorable experience. We will share your feedback with our team to ensure that we coach the team accordingly. Thank you again and we hope to have the opportunity to host you again soon!

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful in getting us checked in and taking care of our way ParkingI’m
Stayed 1 night in Mar 2024
Response from Aloft SFO on 18 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

rupa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aloft SFO on 18 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Very convenient and close to the airport.
Stayed 1 night in Mar 2024
Response from Aloft SFO on 13 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!