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Have stayed there many times. The hotel is in a great location. Most of the major attractions are within walking distance. There are plenty of restaurants close by and the staff at the hotel are very friendly and helpful. The views from the roof terrace are excellent.
We loved this hotel. The location was excellent, every staff member was kind and friendly, it was very clean and the breakfast was an added bonus. The a/c in the room was very good, which was appreciated. The beds were a little too firm for our liking, but overall the hotel was very good.
The location was good. The staff was friendly and helpful. The hotel was nice but like most hotels in Rome, it could use some updating. Our room was on the 6th floor and had a nice balcony with a small table and chairs. The balcony was a nice feature, but the rooftop patio is above the 6th floor rooms and guests must use the 6th floor to get to the rooftop. Guests sliding the tables and chairs was very loud at all hours of the day & night. The view from up there is nice though and it’s a nice place to sit with a beverage. If you are a light sleeper, I wouldn’t recommend a room with a balcony. I used ear plugs and was happy to have a balcony. The breakfast was a nice bonus as well.
Wonderful stay and fabulous breakfast! The Pace Helvezia was an easy walk from the bus stop from the train station, and close to the must sees in Roma. Our room was on the street side, which was bustling until 2am or so, but we were able to close the window and still be comfortable in the room (April). The (included) breakfast was fantastic and I was impressed at how hard Francesca worked every morning (we stayed three days.) All of the front desk staff were very helpful and we had a wonderful stay in Rome!
Marjorie
Stayed 3 nights in Apr 2023
4/10 Poor
Freddy
10 May 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Very worn and a lot of noise from the road, the staff are nice and the location is good
Walking distance to alot of things. Other than that, very old hotel with outdated appliances. In need of MAJOR renovations.
Very bad wifi in room.
Tea kettle was replaced by another dirty one. Room safe did not work. Toilet and urinal set up makes no sense- especially if you are a tall person.
Avoid if you can.
The hotel is very well located, the staff were warm and eager to assist. I lost a night due to flight cancellation. This information was shared with the hotel and absolutely no empathy. Be sure not to book non-refundable with this hotel.
Breakfast was ok but in a tiny room with insufficient seating. It's the perfect location to walk around Rome city center, it is not 4stars.
olatilewa
Stayed 2 nights in Mar 2023
8/10 Good
Adelia
Travelled with family
5 Mar 2023
Liked: Cleanliness, staff & service, amenities
Overall, the property and staff was quite nice and lovely. However, our room had an issue with a running toilet. It was bad enough they turned the water off overnight. The guest in the next room complained several times. It took flushing it multiple times to get it to stop running.
The Pace hotel is in a great area of town. It is a 15 min walk to the train station, 15 min walk to the Colosseum, 5 min walk to Trevi fountain. The staff was very helpful. The included breakfast was great, with many selections. Bring a bottle of wine to the rooftop terrace and enjoy a beautiful view of Rome.
My only problem was the street noise, but I am a light sleeper.
russell
Stayed 1 night in Sep 2022
6/10 Okay
Inna
Travelled with family, Travelled with family and small children
14 Aug 2022
Disliked: Cleanliness
The location is great. The hotel is dated and the air conditioning is not great but it is affordable and in the center of town.
Perfect location, close to fountain, piazza Venezia, coliseum. Make sure AC works in the room before unpacking. I had to change room because of it once.
Great hotel in the center of Rome, spacious rooms, however I must note the noise of Rome never stops night or day, for a better nights rest use earplugs
The property was fancy in the day but still has class. Rooms though small and dated somewhat were clean and comfortable. Construction in the neighboring building started early with noise but fine if your an early riser. Great breakfast in the morning - awesome coffee and hard working staff! Close to restaurants bars and attractions and walkable. A fantastic rooftop terrace- garden with a great view and place to sit and have a drink to plan the next day. Great showers with awesome water pressure to rejuvenate. It’s not pretentious but a nice spot. One ask would be to add some USB ports to charge devices at end of day.
This hotel is in an amazing location, five minute walk from Trevi Fountain! It has the charm we were looking for in a hotel, and the staff was wonderful. Breakfast is included and had many options! We will definitely stay here again.
This is the greatest location. We were able to walk everywhere. I loved the room terraces and the breakfast. Staff extremely helpful and friendly. Very clean and sanitized. Check in was a breeze and they were able to get us in early. Will stay here again if I ever get to come back to Rome.
Short walk to the Colosseum and an even shorter walk to Trevi Fountain! For lots of choices to eat and shop, the area around the fountain was the most lively! Great location to catch buses around town.
Great location, good service. It’s not a 4 star hotel it was long ago, but it was clean and nice to see the old art.
The view from the terrace is great. The breakfast is good, but when i booked it said buffet, the only minus was that we had to wait for being served, some lost time.
Excellent location as it is surrounded in all directions by palazzo, galleries, churches, famous monuments and excellent restaurants. Go up to the roof top with a cup of coffee and enjoy the fantastic panoramic view of Rome. Within its ranks this hotel is the best in my view.
Perfect location. We always like to return to this hotel. Our favourite stop in Rome, very close to Colosseum, Fontana di Trevi and Spanish Steps.
Zibi
Stayed 1 night in Jan 2020
Response from Nadia on 25 Jan 2020
Thanks for your kind review.
8/10 Good
Verified traveller
Travelled with group
16 Nov 2019
Liked: Cleanliness, staff & service
Bra läge.
Finns bara en el uttag i rummet som var inte lätt att komma åt.
Sladen för vattenkokare var för kort. Att koka vatten måste man lägga kokare på golvet!!
I had a single room which was very small but clean and nicely appointed. Only issue was the wifi that did not work for more than 24 hours before I checked out. I had to use the data on my phone which was okay for me because I was about to leave Italy and end my cell phone package so had some left to use but other guests could not have been happy with the poor service.
Shirley
Stayed 3 nights in Oct 2019
Response from Nadia on 9 Nov 2019
Thanks for your review. We apologize about the issues we had with our wi-fi during your stay. We did our best to fix it as soon as possible.
8/10 Good
Verified traveller
21 Oct 2019
Verified traveller
Stayed 1 night in Oct 2019
Response from Nadia on 21 Oct 2019
Thanks for your kind review.
6/10 Okay
Verified traveller
Travelled with partner
18 Sept 2019
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel is very traditional when you walk in and the appearance is lovely if a bit old fashioned. The room was very dated. But the main problem was the shower. If we were there longer I would have complained but we managed. They have tried to seal the edge so it doesn’t spray out but the seal is coming off so it just sprays all over the bathroom. We just had to lay down all the towels and clear everything out. The shower was VERY powerful. Apart from that I was really happy. I left my Raybans in the room after we checked out. They put them behind the desk for me so was really happy with the service.
Verified traveller
Stayed 3 nights in Sep 2019
Response from Nadia on 20 Sept 2019
Thanks for your review, we will do our best to improve the mentioned issues.
While the hotel and the staff were very good there was just a couple of things we had hoped were better The bathroom did not give any cold water it was warm the whole time and the beds are very hard The pillows provided I have very flat and hard
Verified traveller
Stayed 8 nights in Jul 2019
Response from Nadia on 7 Aug 2019
Thanks for your review, the water becomes more cold within a couple of minutes, it comes out warm at the beginning because it is hot outside. We will do our best to improve our bedding.
Wonderful property. The only issue was that the wifi. You needed to keep reconnecting to it.
Cathy
Stayed 3 nights in Jul 2019
Response from Nadia on 2 Aug 2019
Thanks for your positive opinion.
6/10 Okay
Lynton
Business traveller, Travelled with partner
15 July 2019
The Hotel is in a great location with the Colosseum and most of Rome'[s attractions only 15 - 20 minutes walk away. The Hotel is Right in the middle, Did seem to have a lot of noise from the maid service though banging doors and the such. Lifts are tinnie only 3 people or 2 with suitcases. It's an Older Hotel but the Location is what saves it.
Beds are very hard, but the rooms are clean. There was a heat wave and the air conditioner was mediocre. Internet was very spotty and constantly dropped. Staff was fantastic and helpful
Amy
Stayed 5 nights in Jul 2019
Response from Nadia on 18 July 2019
Thanks for your review.
6/10 Okay
Verified traveller
Travelled with family and small children
23 June 2019
Liked: Staff & service
The location of this hotel was great. We could easily walk in the heat to Trevi Fountain, Pantheon.. and the cat sanctuary Torre Argentina(which was on our list). Colosseum is close enough for cheap taxi ride. The staff helped with our needs and breakfast had a decent variety with good cappuccino. I just thought the place could use some paint/wallpaper updating. We had scuffs on the walls and it seemed to need refreshing.
Verified traveller
Stayed 2 nights in Jun 2019
Response from Nadia on 26 June 2019
Thanks for your kind review. We will do our best to improve the mentioned issues.