After completion of multimillion dollar lobby and guestroom renovations in 2011, Niagara Falls Radisson was awarded the Carlson President's and Renovation Awards. The hotel offers on-site restaurants operating independently of the hotel, as well as room service and concierge services. Staff provide business services, including faxing, copying, and printing.
Recreational amenities include a pool and children's splash pool located in a lobby-level atrium complete with lounge furnishings. The hotel also offers a fitness center. Shuttle service (surcharge) is available to the nearby casino as well as the Clifton Hill entertainment district. Shuttle service is available on weekends only in the slow season. Contact the hotel for shuttle times.
- 24-hour front desk
- Air-conditioned public areas
- ATM/banking
- Self parking (surcharge)
- Valet parking (surcharge)
- Bar/lounge
- Breakfast available (surcharge)
- Business services
- Complimentary newspapers in lobby
- Express check-in
- Concierge services
- Dry cleaning/laundry service
- Elevator/lift
- Express check-out
- Fireplace in lobby
- Fitness facilities
- Gift shops or newsstand
- Free Wi-Fi
- Luggage storage
- One meeting/conference room
- Total number of rooms - 232
- Restaurant
- Room service (limited hours)
- Safe-deposit box at front desk
- Self parking
- Smoke-free property
- Swimming pool - indoor
- Tour assistance
- Valet parking
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