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out of 468 reviews
“Great hotel, great service, great location”
We stayed with our 2 children over Valentine's weekend. The hotel is in a great location -- easy to get to the trains and easy to walk to Rockefeller Plaza, Central Park, etc. There are also many small cafes and a drug store close by to keep the cost of food down. And, Smith and Wollensky is a few blocks away for a nice dinner if interested. The hotel also brought us a refrigerator to help keep milk, etc for the kids. Overall, we had a great stay, and will stay there again!
“Excellent value for safe, central location”
We had booked for a family of five ( double queen room with sofa bed) and when we turned up the hotel had some difficulty coming up with the promised configuration - the ( extremely pleasant) desk staff told us that their rooms housed a maximum of four people. However, two double beds and a sofa bed were eventually found and we were delighted with the standard of the accommodation - roomy even for a family of three adults and two children ( grandad, granny, mum and kids). The beds were clean and very comfortable and the bathroom was perfectly adequate with a good supply of decent sized towels. Concierge and bell boy were both extremely helpful with tips about local diners ( we liked the Madison on 53rd and 1st best for breakfast) and competitive rates for a people mover to JFK. Excellent location for sightseeing and no problem walking the streets even late at night ( My children and I walked back from Times Square at midnight and felt perfectly safe). All in all, for a family holiday - the hotel may lack indivduality/romance for special occasions - it's a hard deal to beat.
“Fab place to say...great service and great staff!!!”
the hotel staff were nice and friendly even upgrading our taxi to the airport to a white limo free of charge which finished our trip off in style! Very good service,free computers with internet for guests and free tea and coffee 24/7 also drinks machine on every floor and snack machine. I'd advise everybody to stop in this hotel as would my two great friends that I went to New York with x
“Very nice hotel”
The hotel was clean and well located. The beds were very comfortable. The concierge was helpful and suggested some nice restaurants. I would definitely stay here again.
“roomy, comfortable & good location.”
Large hotel room on 22nd floor with good view of 53rd st. Really comfy beds & very clean. nice & close to subway with plenty of places to eat nearby.Would recommend this hotel to anyone, great place to stay.
“Great Property for Families”
Although an older property, it is well maintained with larger room sizes ideal for families.
The desk clerk let us check-in early without requesting ahead of time. The room was a good size & was so clean it smelled clean. The beds were very comfortable. The restaurant has a nice breakfast buffet. The waitress was wonderful. Nice touches too, like real coffee mugs in the room. You can even get free coffee on the 12th floor.
Everybody at the hotel was very accomodating. We had 7 in our group and everyone in the group was extremely pleased with the service, the cleanliness and the location of the hotel. The decor was beautiful and beds were very comfy.
“I'd stay there again!”
This hotel was great. Its clean, the employees are friendly and helpful. Its also a walkable distance to Rockefeller Plaza and Times Square. Its next door to a 24 hour drugstore and a McDonalds.
“We will stay again.”
We pre-requested a cot and a high-floor - we got the top floor with a great room, cot, and a fridge when they realised we needed to keep baby milk cool. Free internet access from the double queen room we had, worked - not always the case with hotels. Laundry on the 21st floor was clean and easy to use - the hotel provided complementary washing powder. Handy location with 24x7 foodshops near by, and subway on the same block as the hotel. Access to all of Manhattan was easy from here.