All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 405 out of 1017 reviews" "
10 - Excellent
405
Rating 8 - Good. 376 out of 1017 reviews" "
8 - Good
376
Rating 6 - Okay. 139 out of 1017 reviews" "
6 - Okay
139
Rating 4 - Poor. 68 out of 1017 reviews" "
4 - Poor
68
Rating 2 - Terrible. 29 out of 1017 reviews" "
2 - Terrible
29
8.4/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Deirdre
27 Mar 2024
Liked: Cleanliness
Great location for female vacationing alone.
Deirdre
Stayed 1 night in Mar 2024
Response from Duty Manager on 28 Mar 2024
Dear Deirdre, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.
We stayed for a long weekend. Would define come back. The rooms were clean and staff are lovely. It was really well positioned for our plans.
Melissa
Stayed 3 nights in Mar 2024
Response from Sean on 26 Mar 2024
Dear Melissa,Thank you for leaving the great review!We're glad you had a great stay and look forward to welcoming you back again in the future!Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne
8/10 Good
Bhavika
Travelled with family, Travelled with family and small children, Travelled with partner
The stay was average - wish they made up the beds and hoovered each day. Lights /aircon was not working - then eventually started working. When requested to look into it - they did test aircon.
Bhavika
Stayed 4 nights in Mar 2024
Response from Sean on 26 Mar 2024
Dear Bhavika,Thank you for taking the time to review your stay with us at Travelodge Docklands.We appreciate your comments and have passed them on to our Executive Housekeeping Manager for future review with her team.Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne
If they have a room ready, they'll let you check in early, niiice!
Garry
Stayed 4 nights in Mar 2024
Response from Sean on 24 Mar 2024
Dear Gary,Thank you for the excellent 4/5 review!We're glad you had a great stay and enjoyed the fact that we could check you in prior to the guaranteed check in time.We cannot wait to welcome toy back again in the near future!Kind Regards,SeanDuty Manager - Travelodge Docklands
Dear kezia, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
8/10 Good
Ashley
Business traveller
17 Mar 2024
Liked: Cleanliness
Good
Ashley
Stayed 1 night in Mar 2024
Response from Duty Manager on 19 Mar 2024
Dear Ashley, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
10/10 Excellent
Gerard
17 Mar 2024
Gerard
Stayed 2 nights in Mar 2024
Response from Duty Manager on 19 Mar 2024
Dear Gerard, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
4/10 Poor
Michael
Travelled with partner
14 Mar 2024
TV and room phone didn't work.
Stayed 4 nights placed do not disturb on door once and was awoken at 8:30 to clean on another morning and the other two nights no clean at all, so no clean in 4 nights stayed.
Bit disappointed.
Michael
Stayed 4 nights in Mar 2024
Response from Duty Manager on 19 Mar 2024
Dear Michael, Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconveniences you experienced during your recent stay. Your comments are important to us, and we want to assure you that we take them seriously. Thank you once again for sharing your thoughts, and we look forward to the opportunity to welcome you back and provide you with a much-improved experience.
Dear Stanley, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
Staff were great and friendly.
Close to Southern Cross station
John
Stayed 12 nights in Feb 2024
Response from Duty Manager on 19 Mar 2024
Dear John, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
Last year I wrote a more negative review, but I am pleased to say the property has improved and in particular the wifi seems to have been upgraded, whereas it was poor last year.
John
Stayed 2 nights in Mar 2024
Response from Sean on 9 Mar 2024
Dear John,Thank you very much for your lovely words It is great to hear that you enjoyed the new WIFI that we have installed at the hotel.It was a pleasure to welcome you to our hotel and we look forward to seeing you again in the future.Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne
Hi Melanie,Thank you very much for your lovely words. It was a pleasure to welcome you to our hotel and we look forward to seeing you again in the future.Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne
10/10 Excellent
MaryEd
3 Mar 2024
MaryEd
Stayed 1 night in Feb 2024
Response from Sean on 24 Mar 2024
Dear Mary,Thank you for the excellent 5/5 review!'We're glad you had a great stay and cannot wait to welcome toy back again in the near future!Kind Regards,SeanDuty Manager - Travelodge Docklands
Dear Tennille, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.
6/10 Okay
Trevor
Travelled with partner
24 Feb 2024
Liked: Staff & service
We did arrive early and our room wasn’t quite ready (which was fine) and that they would call as soon as ready we did all paperwork at this time. No phone cal. Went back to the room at 3pm and had to wait 30 minutes as check in queue was out the door.
Trevor
Stayed 1 night in Feb 2024
Response from Duty Manager on 29 Feb 2024
Dear Trevor, Thank you for taking the time to review us. I am concerned to hear that we were not able to deliver the expectations during your stay. This is not our usual standard of service, and I will be following up with the team.
Dear Donna, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.
8/10 Good
Jun
23 Feb 2024
Jun
Stayed 1 night in Feb 2024
Response from Duty Manager on 22 Mar 2024
Dear Jun, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
Fantastic location, easy to get around the city with easy and affordable parking. The staff were lovely and made the check in process super easy and quick.
Crystal
Stayed 1 night in Feb 2024
Response from Duty Manager on 29 Feb 2024
Dear Crystal, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon
Dear Benjamin Samuel, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
The room was clean & tidy & close to light rail & shops
Greg
Stayed 3 nights in Jan 2024
Response from Duty Manager on 22 Feb 2024
Dear Greg, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.
Stayed here for Taylor Swift concert. They had fun Photo Booth in the foyer. Also had microwave and dishes for microwave meals. Beds were comfortable.
Michelle
Response from Duty Manager on 19 Feb 2024
Dear Michelle, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.
4/10 Poor
Rita
18 Feb 2024
Liked: Staff & service
Disliked: Cleanliness
Rita
Stayed 2 nights in Feb 2024
Response from Duty Manager on 19 Feb 2024
Dear Rita,Thank you for taking the time to review us. I am sorry to hear that you did not enjoy your stay with us. I am concerned to hear that we were not able to deliver the expectations during your stay. This is not our usual standard of service and I will be following up with the team. Thank you.
10/10 Excellent
TAK LEUNG
Travelled with family
11 Feb 2024
Liked: Cleanliness, staff & service, amenities
the staff is very reponsive to change room for my family as the air conditioner was not woking
TAK LEUNG
Stayed 1 night in Feb 2024
Response from Duty Manager on 11 Feb 2024
Dear TAK LEUNG, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.
Dear Christine, Dear guest, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.
10/10 Excellent
Ashlee
7 Feb 2024
Ashlee
Stayed 1 night in Feb 2024
Response from Duty Manager on 20 Mar 2024
Dear Ashlee, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
Dear Janelle,I am so pleased to hear that you had an enjoyable stay with us. Thank you for taking the time to post a review about Travelodge Docklands. we hope to see you again in future.Kind regardsArdy Duty Manager – Travelodge Docklands Melbourne
Dear Junko,Thank you so much for taking the time to share your wonderful 5-star review of your recent stay with us at Travelodge Docklands. We are thrilled to hear that you had a wonderful stay with us. Your kind words are truly appreciated, and we look forward to welcoming you back for another exceptional stay in the future.
8/10 Good
Roshin
Travelled with family
25 Jan 2024
Liked: Cleanliness, staff & service, amenities
Overall good
Roshin
Stayed 2 nights in Jan 2024
Response from Duty Manager on 25 Jan 2024
Dear Roshin, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
6/10 Okay
Jack
24 Jan 2024
Liked: Staff & service
Ideal for short stays in a central location. Nothing extraordinary but not a bad option.
Jack
Response from Duty Manager on 25 Jan 2024
Dear Jack, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
Great value for money, staff very helpful and friendly, room very comfy, clean and quiet. Easy to get to from Southern Cross station and handy to Docklands precinct and city transport. Will definitely stay again.
Cheryl
Stayed 1 night in Jan 2024
Response from Duty Manager on 23 Jan 2024
Dear Cheryl, thank you for taking the time to share your feedback! We're thrilled to hear that you found our location to be excellent. We take pride in maintaining clean and tranquil rooms to ensure a comfortable stay. Your compliments on the friendliness of our team inspire us to continue providing excellent service. Thank you for choosing Travelodge Docklands, and we look forward to welcoming you back for another exceptional stay in the future!
Dear Quincy, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
Dear Tony, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.
8/10 Good
Anthony
19 Jan 2024
Anthony
Stayed 3 nights in Jan 2024
Response from Duty Manager on 23 Jan 2024
Dear Anthony, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
Dear Jeremy,Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
Dear Daniel, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
Dear Milana, Thank you for your kind words and positive feedback! We're delighted to hear that you found our hotel safe, clean, quiet, and convenient. We strive to provide a comfortable and enjoyable experience for all our guests. Your mention of easy parking and walkability is appreciated, and we hope to continue exceeding your expectations in the future. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to let us know. We look forward to welcoming you back!
6/10 Okay
PETA
2 Jan 2024
Disliked: Staff & service, amenities
Very basic. 3 star at most.
Street and area very quiet and didn't feel safe to walk back at night as a single female. This ruined my NYE.
PETA
Stayed 2 nights in Dec 2023
Response from Laurent on 6 Jan 2024
Dear Peta,Thank you for choosing to stay with us.We would like to apologise regarding your inconvenience stay with us. We will surely bring this issue to the related department. I hope we can host you better next time.Best regards,Laurentius YudhatamaDuty Manager
The hotel is close to Southern Cross station, and the tramlines. It's walkable to theatres and shopping, but there's always the trams if you are not so keen on walking. Room has all the basic amenities, and was comfortable.
Claire
Stayed 3 nights in Nov 2023
Response from Team Travelodge on 30 Dec 2023
Dear Claire,Thank you for a great review.It was our pleasure to take care of you,Warm Regards,Team Travelodge
Dear Kelvin,Thank you for a great review, it was our pleasure to take care of you,Warm Regards,Team Travelodge
6/10 Okay
ANTHONY
26 Dec 2023
Liked: Staff & service
Standard budget hotel suitable for overnight stay.
Tired carpet and furnishings, but generally clean
Charged $75 through Travelodge for 3 nights carpark but would have been much cheaper paying carpark direct.
Kitchenette very basic.
Hotel position good and allows for quiet nights
ANTHONY
Stayed 3 nights in Dec 2023
Response from Team Travelodge on 30 Dec 2023
Dear Anthony,Thank you for taking the time and providing us with feedback. We are glad to see that you took advantage of our location.To clarify the parking pricing: the carpark is not operational for public rates past midnight as advertised upon the entry. Whilst the weekend rate is indeed 15 is is only between hours of 5am and midnight, anything past will be incurring another 15 overnight charge and then a further 15 for the following day. With the hotel agreement, we charge a flat 25 for 24hrs of carpark. We do hope this clears the parking pricing.It was our pleasure to take care of you,Warm Regards,Team Travelodge
Dear Helen, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again. Best Regards, Niroj Travelodge Docklands