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Reviews of The Beverly Hilton

4.5 out of 5
The Beverly Hilton
9876 Wilshire Blvd, Beverly Hills, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1003 reviews" "
Rating 8 - Good. 214 out of 1003 reviews" "
Rating 6 - Okay. 98 out of 1003 reviews" "
Rating 4 - Poor. 56 out of 1003 reviews" "
Rating 2 - Terrible. 51 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Contraction around the property was noise other then excellent place
Stayed 2 nights in May 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fav place to stay in LA! The best!
Stayed 5 nights in Apr 2024

6/10 Okay

Kyung Joon

Business traveller
I arrived around 10:00am at the hotel, and well understand that check-in time was 3:00pm, so my intention was ask to store my luggage at the reception and will be back later and check-in. But there was a Milekn conference there and eventhough I explained this, they did not allow me enter the hotle, so I have to take my luggage with me till I check-in in the afternoon. It was not so good exeprience.
Stayed 3 nights in May 2024

8/10 Good

Yossef, tarzana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice under construction at the moment, you can’t really feel it, but if your room is facing south is for sure is in your view. The staff at the front desk reception incredible. I would’ve given the property five stars, but we had dinner and breakfast upstairs at Circa55 both experiences were horrible. NO SERVICE … We went to an early dinner so we thought maybe it’s because it’s an early dinner and there’s nobody really in the restaurant that the service was horrible. But then we went to the breakfast. Breakfast waited 10 minutes to actually get a cuppa coffee. We sat there for about 10 minutes before anybody even acknowledged us. Also, every time we asked anybody who walked by if we could order a cup of coffee Their answer would be you have to ask your waitress. Before we ask a waitress, we need to see a waitress. Definitely not what you expect at the Beverly Hilton.
Stayed 1 night in May 2024

4/10 Poor

Kanokkan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
the room we stay was noise try to sleep in on my holiday but all the surrounding full of noise start as early as 7 am
Stayed 2 nights in May 2024

6/10 Okay

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Louise, Ballyclare

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are all so friendly & rooms spotless
Stayed 1 night in Apr 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying at the Beverly Hilton for several years. Grazyna Czermy always accommodates my needs above and beyond. Professional, friendly … I do not think I would stay anywhere else.
Stayed 2 nights in Apr 2024

4/10 Poor

Karen

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Way too much construction. No pool to use noisy for rooftop breakfast. Very noisy at night between 10 and 11. Wait a few years for construction to be done before staying here
Stayed 3 nights in Apr 2024

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our son in law, Ian king, forgot to give his Hilton honors number
Stayed 2 nights in Apr 2024

10/10 Excellent

ravin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
location restaurant staff horrible
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite was the view from my room. Bright and cheery room, large bathroom Loved it
Stayed 2 nights in Apr 2024

10/10 Excellent

Elham

Stayed 2 nights in Mar 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very elegant, and the proximity to shopping and restaurants was perfect. I felt pampered with the luxury room and the robes and slippers provided. The staff, especially the room service servers were very efficient and professional.
Stayed 2 nights in Mar 2024

6/10 Okay

Christine

Stayed 1 night in Mar 2024

10/10 Excellent

Fadi, Fairfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The construction wasn’t easy tk walk around
Stayed 4 nights in Mar 2024

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Mar 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location cannot be beat. Service was excellent.
Stayed 1 night in Mar 2024

8/10 Good

Mohammadhossein

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated rooms
Stayed 4 nights in Mar 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was their pool is under construction. But that is temporary. We will be back.
Stayed 4 nights in Mar 2024

2/10 Terrible

Gino

Stayed 1 night in Mar 2024

10/10 Excellent

Lena

Stayed 1 night in Mar 2024

8/10 Good

nicole

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our first room was in the old tower and was dirty, dark and the fridge was filled with rice from someone else. The bathroom door was also broken. Once we moved into the Wilshire side, it was much nicer.
Stayed 1 night in Mar 2024

4/10 Poor

Lane

Stayed 1 night in Mar 2024

4/10 Poor

Michael

Travelled with partner
It was under construction with no warning ahead of time
Stayed 2 nights in Feb 2024

10/10 Excellent

Stephen, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of building work in the area but otherwise it was a great stay. The staff were superb.
Stayed 2 nights in Feb 2024

6/10 Okay

Lisa

Travelled with group
Liked: Cleanliness
Hotel was the venue for an industry event so I paid through the nose for an Oasis room for a single night. It was nothing special, boring, outdated decor, lacking basics like the bottled water we were promised. An average room for under $200 — but I paid over $600! Quite a disappointment.
Stayed 1 night in Feb 2024

2/10 Terrible

Jason, Laguna Beach

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Jackhammering at 8am. The sink leaked onto the floor and was becoming moldy. The bathtub faucet had water stains. Crack in the lamp shade. Concierge offered my wife $80 dining credit for the unbearable noise, I requested a full refund, neither happened. On top of all of this, the ‘B’ was out in their marquee, making it ‘The everly Hilton.’ Most of the staff were amazing. The concierge (two weeks new to the job) did not hold to his word, and I will be following up.
Stayed 1 night in Feb 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service
Reservation issues
Check in was terrible. They could not find the reservation on Hotels.com or Expedia. Finally they found it under a third party that Hotels.com used. The reservation was not linked to Hotels, Expedia or my name. Check in was about a half hour. Come to find out they are renovating- no pool. Also the water pressure in the shower was very very low. The jackhammers were loud not too bad.
Stayed 3 nights in Feb 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience.
Stayed 3 nights in Feb 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa Shelley, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the concierge service and the roof bar. The TV channels lacked variety and the major networks were not represented. That could be better
Stayed 7 nights in Feb 2024

10/10 Excellent

Leo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service all around. This is one of the top hotels in the area
Stayed 1 night in Feb 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice of course, but not spectacular
We stayed at the BH Hilton for an event. It’s more expensive than it should be. Service was polite but not particularly accommodating. Everything costs more than it should.
Stayed 2 nights in Feb 2024

10/10 Excellent

Russel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Very nice
Everything was great except the restaurant service and the fact that it was 50 degrees while you ate breakfast. Beds are comfy great location
Stayed 3 nights in Feb 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Lane, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

maria

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

MARK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Travis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful upscale hotel at an appropriate price point! Will be back again soon for sure.
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
nice hotel, bad front desk staff, not recommend
Really nice hotel and location, but bad front desk service. Expected better but so disappointed. Will be staying elsewhere next time I come to Beverly Hills.
Stayed 1 night in Jan 2024

10/10 Excellent

Brissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk manager was amazing, thoughtful and attentive! Charles (bellman) the best!
Stayed 1 night in Jan 2024

8/10 Good

Inna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Stayed 1 night in Jan 2024

10/10 Excellent

Elisa

Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Beverly Hilton is my favorite larger property hotel in the BH area. Quiet, very clean, nice gym and very accommodating staff. Always my first choice.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Business traveller
Stayed 1 night in Jan 2024

10/10 Excellent

Halim

Stayed 2 nights in Dec 2023