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Quality Maitrise Hotel

53 - 59 Kilburn High Road London, NW23HY United Kingdom

London design hotel with a complimentary breakfast

In business district
Situated in the business district, this hotel is close to Hampstead Theatre, Lord's Cricket Ground, and Portobello Road Market. Also nearby are London Zoo and Madame Tussaud's Wax Museum. Show more
Restaurant, bar/lounge
In addition to a restaurant, Quality Maitrise Hotel features a business center. Other amenities include a bar/lounge and spa services.
22-inch LCD TVs
LCD televisions include digital channels. Guestrooms also feature beds with Tempur-Pedic mattresses, complimentary high-speed (wired) Internet access, and refrigerators. Hide

GUEST REVIEWS

3.4out of 5

Expedia Guest Rating

50%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

See all #### TripAdvisor Reviews


Rooms & Rates

Please enter dates below.

Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 26/06/2013. The check-out date cannot be after 26/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Discounts may be offered to children of certain ages.

Room type  
Standard double room
1 doubleTempur-Pedic mattress with premium bedding including Egyptian cotton linens. View of the city. Desk. 22-inch LCD television with digital channels, first-run movies, and pay movies. Complimentary wired and wireless Internet access. Laptop-compatible safe and in-room safe. Refrigerator and minibar. Ensuite bathroom with shower/tub combination. Designer toiletries. Slippers. Air conditioning.
Executive room
1 doubleTempur-Pedic mattress with premium bedding including Egyptian cotton linens. View of the city. Desk. 22-inch LCD television with digital channels, first-run movies, and pay movies. Complimentary wired and wireless Internet access. Laptop-compatible safe and in-room safe. Refrigerator and minibar. Ensuite bathroom with shower/tub combination. Designer toiletries. Slippers. Air conditioning.
Standard Twin Room (Basement,no windows) - Room Only
1 twinTempur-Pedic mattress with premium bedding including Egyptian cotton linens. View of the city. Desk. 22-inch LCD television with digital channels, first-run movies, and pay movies. Complimentary wired and wireless Internet access. Laptop-compatible safe and in-room safe. Refrigerator and minibar. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and designer toiletries. Slippers. Air conditioning. Non-Smoking.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • No onsite parking is available.
  • Pets not allowed
  • Check-out time is noon
  • Check-in time starts at 2 PM
  • No rollaway beds available
  • Early departure fee charged
  • Minimum check-in age is 16
  • Cash Deposit Required

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Accessibility equipment for the deaf

Property Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

This 4-star property offers access to a business center, limo/town car service, and technology support staff. Event facilities include conference/meeting rooms, small meeting rooms, and banquet facilities. This Art Deco hotel also offers spa services, tour/ticket assistance, and multilingual staff.

Quality Maitrise Hotel is a smoke-free property.

  • 24-hour front desk
  • Air-conditioned public areas
  • Total number of rooms - 50
  • Number of floors - 4
  • Audio-visual equipment
  • Banquet facilities
  • Bar/lounge
  • Business services
  • Coffee in lobby
  • Complimentary breakfast
  • Concierge services
  • Multiple large conference rooms
  • Currency exchange
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Wireless (high-speed) Internet access - complimentary
  • Wired (high-speed) Internet access - complimentary
  • Dial-up Internet access - surcharge
  • Technology support staff
  • Front desk hours
  • Tours/ticket assistance
  • Business center
  • Room service
  • Restaurant(s) in hotel
  • On-site car rental
  • Laundry facilities
  • Limo or Town Car service available
  • Multiple small meeting rooms
  • Multilingual staff
  • Room service (24 hours)
  • Year Built - 2008
  • Number of meeting/conference rooms - 4
  • Smoke-free property
  • Spa services on site
  • Television in lobby
  • Translation services
  • Use of nearby fitness center (discount)
  • Wheelchair accessible

Rooms

Quality Maitrise Hotel offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms feature city views. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature Egyptian cotton linens and premium bedding. 22-inch LCD televisions come with digital channels, first-run movies, and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, and designer toiletries.

This London hotel provides complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and safes, as well as direct-dial phones with voice mail. Additionally, rooms include electronic check-out and clock radios. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

All guestrooms are non-smoking.

Room Amenities

  • Pay movies
  • Premium bedding
  • Climate control
  • Soundproofed rooms
  • Air conditioning
  • Voice mail
  • Direct-dial phone
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Designer toiletries
  • Shower/tub combination
  • In-room massage available
  • Slippers
  • Electronic check-out
  • Electronic/magnetic keys
  • Iron/ironing board (on request)
  • Desk
  • Clock radio
  • Non-smoking only
  • Digital television service
  • High-definition television
  • Wireless high-speed Internet access (complimentary)
  • Wired high-speed Internet access (complimentary)
  • Dial-up Internet access (surcharge)
  • In-room safe (laptop compatible)
  • In-room safe
  • Egyptian-cotton sheets
  • First-run movies
  • Individually furnished
  • Individually decorated
  • LCD television
  • Tempur-Pedic mattress
  • City view

Dining

Quality Maitrise Hotel has a restaurant serving breakfast, lunch, dinner, and brunch. Guests are offered a complimentary continental breakfast. 24-hour room service is available.

Recreation

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes/instruction nearby
  • Yoga classes/instruction nearby

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Quality Maitrise Hotel

3.4
out of 5
avg. guest rating
Hotel service:
3.1
Hotel condition:
4.0
Room cleanliness:
4.0
Room comfort:
3.4
Location:
3.4
Neighbourhood:
2.9
50%

of guests recommend

out of 10 reviews

Write a review of this hotel

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A Traveller
1.0
out of 5
Does not recommend this hotel
Posted 6 Jul 2011

“A NIGHTHMARE”

To begin with the Hotel is rated "four star". Not sure how they came up with the number four. Try "0" star. The hotel is located in a trashy area with fruit stands all around. "Extremely busy area" The hotel itself is a little dirty house with dirty rooms not bigger than a closet with very low ceiling. I had a room with a tiny window facing a pile of trash. (please note: not all rooms have a window at all) I had asked to have my money refunded to me the very first day, but was told that the money is not refundable. So, I was forced the stay there for six days. When I booked the "Executive Room" I was told that breakfast would be included, but to my surprise, they told me that I will be charged. The staff is very rude, very distant. It seems that they don't care about the place or the guests. I walked in one day to find one of them with plates and fork in hands eating lunch right at the desk. I called this experience a nightmare because I was forced to live like a prisonner and scared (because the area did not feel safe to me) for six days when I was supposed to be on vacation.

Brian F from California
5.0
out of 5
Recommends this hotel
Posted 30 Jun 2011

“Very courteous and helpful staff.”

I was very satisfied with this hotel, it was close to where I needed to be. The surrounding area looks a bit run down, but it does not seem to be a bad area at night . The hotel room was smaller than usual but contained everything I needed, and was very clean. What impressed me most was how friendly and helpful the staff were, everyone. I would definitely go back.

Area recommendations
don't really know much about the various areas.
Kristina M from Sevastopol, Ukraine
5.0
out of 5
Recommends this hotel
Posted 27 Apr 2011

“I will be back again and again!”

Very nice Hotel! The tube station is only in few steps. Good location of Pubs and Currency Exchanges! Tesco is just across the road! Room was tiny but good equipped and with a huge bathroom! Stuff is polite. Next time will book it definitely!

Dining
I can recommend all local Pubs Good breakfast in The Betsy Smith, Nice dining at Queen's Arms, Best Karaoke at Old Bell Pub ( you can buy two glasses of wine and get the rest of the bottle free). Across the road is Westbury ( great Pub and parties on Fridays)
A Traveller from New York
3.0
out of 5
Does not recommend this hotel
Posted 12 Aug 2010

“You get what you pay for.”

The price is what got me interested in this hotel. It was not in central London which I knew prior. Next time I would spend extra to get closer to central London.

Area recommendations
Central London
Must see
An all day tour with one of the companies providing them to Salisbury, Bath Stonehenge or someplace out of central London.
Yonglan W from Beijing
4.0
out of 5
Recommends this hotel
Posted 7 Aug 2010

“On a whole not a bad choice!”

On a whole we felt very lucky for having chosen this hotel. It's new, decorated in a modern, convenient way (without any trace of the bad smell of a newly decorated place though), very clean, with comfortable beds, and situated in a quiet and friendly neighborhood. There's a kettle in the room, making it convenient to occasionally brew tea in the morning after a nice hotel continental breakfast. The service isn't bad at all. We were able to get very helpful information from the front desk people. We especially appreciate it when the staff obligingly offered us an adapter to use for free when we expected to have to pay. The hotel is well located, about 5-minute walk to the Kilburn park tube station. There are a number of nice-looking restaurants nearby, a dry cleaning store right around the corner. And, the best of all, a good-sized supermarket is right across the road. The supermarket opens early and closes late, selling everything at very reasonable rates, and the people there are extremely friendly. Thanks to the supermarket to an extent, we felt truly cozy and very much at home staying in the hotel. There was just one problem. Our family had two rooms for three nights, but one of our rooms, room 211 is rather cramped, without a bathtub like what we saw in our kids' room. The bigger problem is that one of the curtains simply doesn't work in shielding off the light in the morning, so I woke up around 5 o'clock every morning.

Stacey T from New Jersey
3.0
out of 5
Does not recommend this hotel
Posted 4 Aug 2010

“Nice hotel in a not so nice neighborhood with bad service”

Good: Rooms were nice, clean, comfy beds, great showers. Very near the tube and a grocery store which is open late. Lots of little cafes and coffee shops nearby for breakfast. I didn't eat there but the restaurant looked nice as well. BUT the safe and alarm clock in my room did not work, and the A/C didn't do the best job. Wake-up call was 15 minutes late two mornings in a row, even though I complained about this after the first- i had a plane to catch and could NOT wake up late the second morning. Good thing I set a backup. The neighborhood was a bit iffy with some dodgy characters hanging around. I did not feel comfortable coming back at night as a woman traveling alone. There was a bizarre frequent thumping ALL NIGHT like someone moving furniture or slamming doors- i think it may have been related to the nearby businesses (dry cleaner?). The staff person downstairs appeared to be oblivious of this noise though I can't imagine that she's never heard this complaint!! Lastly, the staff was either relatively unfriendly (one person) or nice enough but unhelpful (several). One example: I needed a plug converter (US to UK). Theirs was lent out, but they would get it back that morning. The staff person wrote down my info and promised to have it at the desk when I got back. However, he never told the evening staff person so they lent it out to someone else, and my camera had no battery the next day, since the stores nearby that carried this item were closed that evening.

Area recommendations
Stay near Hyde Park, according to friends, and make sure to stay within walking distance of a tube station. Hotels.com said this was near Hyde park but they were wayyyy off. Check a map before booking!
A Traveller from Pittsburgh
3.0
out of 5
Does not recommend this hotel
Posted 22 Jul 2010

“Janet -Mediocre, okay but not great. Price okay”

HOtel was not a bad location, near buses, etc. But not great restaurants. Hotel rooms small and a bit stuffy. Staff nice but didn't always answer the phone. Breakfast was okay. Dining room staff quite nice.

Area recommendations
South bank
Jarrod W from Albuquerque, NM
5.0
out of 5
Recommends this hotel
Posted 23 Jun 2010

“Great Service”

The staff was very friendly. Even after checkout they stored our luggage till flight left so we could see more sights. Breakfast was available. Only drawback was rooms were smaller compaired to American rooms, but still clean and accomodating.

Area recommendations
Picidilly Circus area was fun and interesting.
A Traveller
3.0
out of 5
Recommends this hotel
Posted 2 Dec 2009

“Maitrise”

Arrived at 10 AM after an overnight flight and asked if it might be possible to get into my room early. Was told that it would cost an extra forty pounds, and that it was 'hotel policy' . Came back in the evening, and spoke to others who said the hotel had no such policy and I could have had a room had one been available. The person at the desk in the morning was unhelpful, and curt almost to the point of rudeness. The hotel is clean and well located.

Area recommendations
Maida Vale; Kensington
A Traveller
2.0
out of 5
Does not recommend this hotel
Posted 4 Nov 2009

“Nice hotel, inconvenient location and questionable service”

The hotel is new. The rooms are cramped but nice. There is a tube stop within walking distance but if you need a taxi you'll run into problems. In my experience, there were few taxi's to be hailed from the street so I asked the front desk to call a taxi. To my surprise, it wasn't a taxi that arrived but a private hire car who 1) couldn't easily find the address where I needed to go then proceeded to get frustrated with me and 2) then charged me a whooping 16 pounds for a trip to Camden. When I needed a taxi to the train station a couple of days later, I asked the front desk to call a taxi not a private hire car. I was told that I would need to get a taxi from the street because they use the private hire car company. Ridiculous. Given the inconvenience, I will not stay here again, which is too bad because the rooms are nice.

Quality Maitrise Hotel

53 - 59 Kilburn High Road London, NW23HY United Kingdom

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Nearby Points of Interest

  • Hampstead Theatre - 1.5 km / 0.9 mi
  • Freud Museum - 1.6 km / 1 mi
  • Lord's Cricket Ground - 1.6 km / 1 mi
  • Everyman Cinemas - Hampstead - 2.4 km / 1.5 mi
  • Portobello Road Market - 2.4 km / 1.5 mi
  • Whitely Shopping Center - 2.5 km / 1.5 mi
  • London Business School - 2.5 km / 1.5 mi
  • Regent's Park - 2.5 km / 1.5 mi
  • London Zoo - 2.5 km / 1.5 mi
  • Electric Cinema - 2.5 km / 1.6 mi
  • Queen Mary's Gardens - 2.8 km / 1.7 mi
  • Madame Tussaud's Wax Museum - 3 km / 1.8 mi
  • Hampstead Heath - 3 km / 1.9 mi
  • Royal Academy of Music - 3.2 km / 2 mi
  • Park Square Garden - 3.3 km / 2.1 mi

Location Highlights

  • In business district
  • Full-service health spa nearby

The closest major airports to Quality Maitrise Hotel are:

London (LHR-Heathrow) - 19.3 km / 12 mi

London (LGW-Gatwick) - 42.4 km / 26.3 mi

The preferred airport for Quality Maitrise Hotel is Hateruma (HTR).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Hateruma, Japan (HTR)

Area:

Maida Vale-St. John's Wood, London, England, United Kingdom: The leafy residential districts of Maida Vale and St John’s Wood have an air of refined elegance, their broad avenues lined with smart mansion blocks and multi-million pound villas. St John's Wood is home to Lord's Cricket Ground and borders Regent's Park; Maida Vale is just two Tube stops from Paddington Station for fast trains to Heathrow Airport, Oxford, Bath and Bristol.

Quality Maitrise Hotel

53 - 59 Kilburn High Road London, NW23HY United Kingdom