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Reviews of Quest Waterfront Serviced Apartments

4 out of 5
Quest Waterfront Serviced Apartments
3 Brooke Street, Hobart, TAS

Reviews

8.4

Very good

Rating 10 - Excellent. 233 out of 592 reviews" "
Rating 8 - Good. 246 out of 592 reviews" "
Rating 6 - Okay. 74 out of 592 reviews" "
Rating 4 - Poor. 31 out of 592 reviews" "
Rating 2 - Terrible. 8 out of 592 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Business traveller
Liked: Amenities, property conditions & facilities
Great room, comfortably with loads of space. Right next to the action of Salamanca. Car parking a squeeze but doable.
Stayed 1 night in May 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Great location, basic clean accomodation would benefit a modernisation. Limited parking as high tourist and entertainment sector,
Stayed 1 night in May 2024
Response from Claire - Acting Property Manager on 13 May 2024
Good afternoon RIchard, Thank you for your positive feedback. As mentioned our location is in an ideal position. We hope to see you return to stay with us again in the near future. Kind regards Claire Robins - Acting Property Manager

6/10 Okay

Omar

Business traveller
Nice location, the best part! Hotel needs a refurb, internet is average, sometimes drops out, and the beds are functional. A good refurb and some training on staff that don't act like robots and read the riot act when you ask for a late check up would be vast improvements.
Stayed 3 nights in May 2024
Response from Robyn on 13 May 2024
Good afternoon Omar, Thank you for your positive feedback. As mentioned our location is in an ideal position. We hope to see you return to stay with us again in the near future. We addressed all your other concerns is 3 of your other reviews.Kind regards Robyn

6/10 Okay

Omar

Business traveller
Said this in other reviews, needs new decor, but has washing facilities and fridge etc so that's handy. As a multiple room, multiple rebooking guest over 10 days spending lots of money, I have been frustrated having to check out at 10am, drag my luggage downstairs to reception, then come back at 2pm to recheck in as they never seem to be able to coordinate cleaners to maybe sort out a seamless check-in. If that could have been done better I would have been much happier but it just seemed like the "rules are rules" were more important than trying to keep the guest comfortable and less hassle. Ah well.
Stayed 1 night in May 2024
Response from Claire - Acting Property Manager on 7 May 2024
Good afternoon Omar, Thank you for taking the time to let us know how your stay with us is going. Our records do indicate that you have made several 2 room bookings for various lengths of time over the past 10 days in multiple room types through third party booking sites resulting in several room moves. Our typical room move procedure normally requires guests to check out of their apartments by 10am, leaving their luggage packed by the door for our housekeeping staff to move once their new room is ready. This allows our guests to go out and enjoy the sites of Hobart. Our guaranteed check in time is 2pm, if rooms are available for check in any earlier we do notify the guests as they become available. Our advise to guests is to always book direct so we can offer the best solution so room moves aren't necessary. where possible we always try and keep our guests with follow on bookings in the same room. We have noted the concerns in your other reviews about the dated nature of the property and have passed them onto our management team.Thanks again for taking the time to let us know how your stay is going.Kind regardsClaire R

6/10 Okay

Omar

Business traveller
As a multiple room, multiple rebooking guest over 10 days spending lots of money, I have been frustrated having to check out at 10am, drag my luggage downstairs to reception, then come back at 2pm to recheck in as they never seem to be able to coordinate cleaners to maybe sort out a seamless check-in.
Stayed 4 nights in Apr 2024
Response from Claire - Acting Property Manager on 7 May 2024
Good afternoon Omar, Thank you for taking the time to let us know how your stay with us is going. Our records do indicate that you have made several 2 room bookings for various lengths of time over the past 10 days in multiple room types through third party booking sites resulting in several room moves. Our typical room move procedure normally requires guests to check out of their apartments by 10am, leaving their luggage packed by the door for our housekeeping staff to move once their new room is ready. This allows our guests to go out and enjoy the sites of Hobart. Our guaranteed check in time is 2pm, if rooms are available for check in any earlier we do notify the guests as they become available. Our advise to guests is to always book direct so we can offer the best solution so room moves aren't necessary. where possible we always try and keep our guests with follow on bookings in the same room. We have noted the concerns in your other reviews about the dated nature of the property and have passed them onto our management team.Thanks again for taking the time to let us know how your stay is going.Kind regardsClaire R

8/10 Good

Omar

Business traveller
Mostly it's about location location location, it's in a good one near the harbor, but the less good aspects are the decor is getting dated, the showers a little old fashioned but what sort of frustrated me the most as a guest doing a few bookings with my work colleagues over a long 10 or so days, they would always make me check out formally, drop luggage off at 10am reception, then only 2pm would rooms be available, which seems a little formal, they could have found a way with cleaners etc to move to new rooms if they directed cleaners and even once promised this but nothing happened. As I write this I am at a cafe nearby "waiting" for 2pm to tick over so I can go recheck in again with my colleague who also has their own room waiting.
Stayed 1 night in May 2024
Response from Claire - Acting Property Manager on 7 May 2024
Good afternoon Omar, Thank you for taking the time to let us know how your stay with us is going. Our records do indicate that you have made several 2 room bookings for various lengths of time over the past 10 days in multiple room types through third party booking sites resulting in several room moves. Our typical room move procedure normally requires guests to check out of their apartments by 10am, leaving their luggage packed by the door for our housekeeping staff to move once their new room is ready. This allows our guests to go out and enjoy the sites of Hobart. Our guaranteed check in time is 2pm, if rooms are available for check in any earlier we do notify the guests as they become available. Our advise to guests is to always book direct so we can offer the best solution so room moves aren't necessary. where possible we always try and keep our guests with follow on bookings in the same room. We have noted the concerns in your other reviews about the dated nature of the property and have passed them onto our management team.Thanks again for taking the time to let us know how your stay is going.Kind regardsClaire R

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quest Waterfront is perfectly positioned for exploring Hobart. The hotel is clean, room’s spacious and the staff are very friendly.
Stayed 2 nights in Mar 2024
Response from Claire - Front Office Supervisor on 26 Mar 2024
Good Afternoon Angela, Thank you for your positive feedback. We do appreciate you taking the time to let us know about your stay with us at Quest Waterfront. Our location is definitely a positive for guests visiting our beautiful waterfront, so close to the many tourist attractions, and especially Salamanca with its wonderful restaurants and eateries. Thank you for your kind words about our staff I will be sure to pass them on.Kind regards Claire - Front Office Supervisor.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Jan 2024
Response from Claire - Front Office Supervisor on 5 Mar 2024
Hi Alan,Our location is definitely in a great position, we will look forward to welcoming you back to the property in the near future.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessability to many things Wish the had a window that was able to be opened
Stayed 7 nights in Feb 2024
Response from Robyn on 27 Feb 2024
Good morning Jacqueline, Thank you for your feedback. Unfortunately opening windows are not permitted in hotels with multiple floors.Glad to see that our location was accessible to the many things you choose to do, Hope to see you again soon. Kind regardsRobyn BraslinProperty Manager

10/10 Excellent

Sharni

Stayed 1 night in Feb 2024
Response from Claire - Front Office Supervisor on 22 Mar 2024
Thanks for your Feedback

10/10 Excellent

Mishu, Dover

Stayed 1 night in Jan 2024
Response from Claire - Front Office Supervisor on 22 Mar 2024
Thanks for your Feedback

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness
Great location. Property is a little dated, but comfortable.
Stayed 1 night in Jan 2024
Response from Robyn on 28 Jan 2024
Good morning ChrisThank you for your feedback following your stay with us at Quest Waterfront. We are definitely in a great location for exploring Hobart, close to the many tourist attractions, MONA and Bruny Island ferries, Salamanca Market and the various types of restaurants all within walking distance. It is anticipated this property will undergo a full renovation within the next 12 months, updating all aspects of this property. Many thanksRobyn BraslinProperty Manager

8/10 Good

Verified traveller

Very close to centre of town and marina. Pub downstairs can be noisy but very comfortable and spacious apt
Stayed 1 night in Jan 2024
Response from Robyn on 25 Jan 2024
Good morning, Thank you for your positive feedback. We do appreciate you letting us know about your experience at Quest Waterfront. Kind regardsRobyn BraslinProperty Manager

8/10 Good

Janine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Robyn on 25 Jan 2024
Thank you Janine for your feedback. We hope to see you return to stay with us again in the future. Kind regardsRobyn BraslinProperty Manager

10/10 Excellent

Alison

Stayed 1 night in Jan 2024
Response from Robyn on 27 Feb 2024
Good morning Alison, Thank you for your feedback. We do appreciate our guests taking the time to let us know about their time with us. We hope to see you soon. Kind regardRobyn BraslinProperty Manager

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Robyn on 25 Jan 2024
Good morning Brett, Thank you for your positive feedback following your stay at Quest Waterfront. We hope to see you return to stay with us again. Kind regardsRobyn BraslinProperty Manager

8/10 Good

Julia

Travelled with group
Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from Robyn on 25 Jan 2024
Good morning Julia, Thank you for your feedback. We do appreciate you letting us know about your stay at Quest Waterfront. We hope to see you again in the near future. Kind regardsRobyn BraslinProperty Manager

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and tidy accommodation. Staff at reception were very pleasant and helpful.
Stayed 1 night in Nov 2023
Response from Robyn on 21 Nov 2023
Good evening Andrew, Thank you for your positive comments and acknowledgement of our friendly reception staff.We hope to see you return to stay with us again soon. Kind regardsRobyn BraslinProperty Manager

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Robyn on 21 Nov 2023
Good evening Grant, Thank you for your 4-5 score following your stay with us at Quest Waterfront.We appreciate you taking the time to let us know about your stay and we hope to see you again. Kind regardsRobyn BraslinProperty Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Nov 2023
Response from Robyn on 21 Nov 2023
Good evening Scott, We appreciate your acknowledgement of our great location on Hobart's beautiful waterfront and we hope to see you return to stay with us again in the near future.Kind regardsRobyn BraslinProperty Manager

10/10 Excellent

Adam

Stayed 4 nights in Nov 2023
Response from Robyn on 28 Nov 2023
Good morning Adam, Thank you for your positive rating. We appreciate our guests feedback as it brings any problems as well as positivity to our staff and administration. Once again thank youKind regardsRobyn BraslinProperty Manager

8/10 Good

Sebastiana

Stayed 3 nights in Nov 2023
Response from Robyn on 21 Nov 2023
Good evening Sebastian,Thank you for your feedback. We appreciate your 8-10 score,We hope to see you return to stay with us. Kind regardsRobyn BraslinProperty Manager

8/10 Good

Petra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for making our stay a happy one
Stayed 2 nights in Oct 2023
Response from Robyn on 31 Oct 2023
Good afternoon Petra, Thank you for your positive comment and we're glad that you enjoyed your stay with us. We hope to see you again soon. Kind regardsRobyn BraslinProperty Manager

4/10 Poor

Larraine

Disliked: Staff & service, property conditions & facilities
No parking old bathroom horrible coffee and crockery mix up with keys upon late arrival
Stayed 1 night in Oct 2023
Response from Robyn on 11 Oct 2023
Good evening Larraine, It is extremely disappointing that your stay at Quest Waterfront was not a good experience. We have noted your issues and will ensure that this is rectified urgently. Car Parking needs to be booked when making your reservation, as we have limited onsite car parking. I will follow up with our staff as to why these issues occurred and once again apologise for any inconveniene caused. Kind regardsRobyn BraslinProperty Manager

10/10 Excellent

Nicholas

Stayed 3 nights in Sep 2023
Response from Robyn on 21 Nov 2023
Good evening Nicholas, Thank you for your 5-5 score following your stay with us at Quest Waterfront. We hope to see you again soon. Kind regardsRobyn BraslinProperty Manager

10/10 Excellent

Lyall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Claire - Front Office Supervisor on 26 Sept 2023
Good Afternoon Diane,Thank you for staying , your feedback is appreciated greatly.We do hope to welcome you back one day in the future.Kind RegardsClaireFront Office Supervisor

8/10 Good

DEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
Very clean and great location. Close to water, restaurants, bars and breweries. Be sure to make arrangements for off-hour arrival/departure even if you don’t plan to be late. Our flight was delayed but I called the number from the email and they gave me the code.
Stayed 3 nights in Aug 2023
Response from Robyn on 6 Sept 2023
Good morning Deon, Thank you for your positive comments following your stay at Quest Waterfront. We appreciate you taking the time to let us know that your enjoyed your stay and that the late arrival procedure is still working well. We hope to see you return to stay with us again in the near future. Kind regardsRobyn BraslinProperty Manager

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Sue on 6 Sept 2023
Hello Janice,Thank you for giving our hotel 5/5, we do hope to see you again one day.RegardsSueReservations

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sue on 16 Aug 2023
Thank for staying with us at Quest Waterfront, we are pleased you enjoyed your stay and hope to welcome you back one day.Kind RegardsSueReservations/Reception

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Aug 2023
Response from Robyn on 11 Aug 2023
Good morning Deborah, Thank you for providing us with such positive feedback. As you've mentioned our location is in a prime position; closeby to the many tourist attractions, shopping, restaurants, bars and cafes, and a short stroll to the CBD. We appreciate you taking the time to comment on your recent stay. Once again, thank youKind regardsRobyn BraslinProperty Manager

8/10 Good

Belinda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to Salamanca markets and food options. Cafe across the road. Perfect and comfy room. Kitchen and beds were comfy. Thanks
Stayed 1 night in May 2023
Response from Robyn on 28 May 2023
Good afternoon Belinda, Thank you for providing us with your positive feedback following your stay at Quest Waterfront. We appreciate your positive comments and it is pleasing to hear that you rated us 4-5. We hope to see you again in the near future. Kind regardsRobyn BraslinProperty Manager

6/10 Okay

Rachael

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location
Location is perfect and the ladies at reception are very helpful. Small amount of onsite parking so book well in advance. The bed was comfortable. What I found disappointing was the room was very noisy (truck noise, fridge was noisy, air con was noisy, there was also water pipe noise presumably from other rooms) The shower also dripped.
Stayed 2 nights in May 2023
Response from Claire - Front Office Supervisor on 27 May 2023
Good Afternoon Rachael, Thank you for your feedback. We appreciate you taking the time to let us know how you enjoyed your stay and your positive feedback about our staff, I'll be sure to let them know! We acknowledge your feedback about the noise in the apartment, we will look into the noisy fridge and air conditioner, we will also raise the dripping shower in apartment 15 with our maintenance staff. I will pass on the feedback about the bed sheets being rough to our housekeeping team and laundry provider. We hope to see you return to stay with us again in the near future and remember to book the car park when making your reservation. Kind regards and many thanksClaire RobinsFront Office Supervisor.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All of the above very clean
Stayed 5 nights in May 2023
Response from Claire - Front Office Supervisor on 27 May 2023
Dear KellyThank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon.Kind Regards, Claire Robins Front Office Supervisor

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from Claire - Front Office Supervisor on 27 May 2023
Dear SimonThank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon.Kind Regards, Claire Robins Front Office Supervisor

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transport options, easy walking distance to shopping, friendly and helpful staff, just a great experience staying at Quest.
Stayed 2 nights in May 2023
Response from Claire - Front Office Supervisor on 27 May 2023
Dear DonnaThank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon.Kind Regards, Claire Robins Front Office Supervisor

10/10 Excellent

Michelle

Stayed 1 night in Apr 2023
Response from Robyn on 28 Apr 2023
Good morning Michelle, Thank you for your positive feedback. We appreciate you taking the time to let us know about your stay. We hope to see you again in the near future at Quest Waterfront. .Kind regardsRobyn BraslinProperty Manager

8/10 Good

claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Robyn on 20 Apr 2023
Good morning Claire, Thank you for your feedback. It's great to hear that enjoyed your stay at Quest Waterfront and your enjoyed the shopping and restaurants. We hope to see you return again soon. Kind regardsRobyn BraslinProperty Manager

10/10 Excellent

N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Claire - Front Office Supervisor on 27 May 2023
Dear N,Thank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon.Kind Regards, Claire Robins Front Office Supervisor

10/10 Excellent

Danae

Stayed 1 night in Mar 2023
Response from Claire - Front Office Supervisor on 27 May 2023
Dear DanaeThank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon.Kind Regards, Claire Robins Front Office Supervisor

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023
Response from Claire - Front Office Supervisor on 27 May 2023
Dear Lynda,Thank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon.Kind Regards, Claire Robins Front Office Supervisor

10/10 Excellent

Christopher

Stayed 1 night in Mar 2023
Response from Robyn on 5 Apr 2023
Good morning Christopher, Great to see that you enjoyed your stay with us at Quest Waterfront. Love that you have rates us 10/10Have a great Easter and we hope to see you again soon. Kind regardsRobyn BraslinProperty Manager

10/10 Excellent

Kirsi

Liked: Cleanliness, staff & service
Great location. Clean comfortable accommodation
Stayed 2 nights in Mar 2023
Response from Robyn on 5 Apr 2023
Good morning Kirsi, Thank you for your positive feedback, following your stay with us at Quest Waterfront. We appreciate you taking the time to let us know that you enjoyed your stay. We hope to see you return again soon.Kind regardsRobyn BraslinProperty Manager

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location very easy to see the city from here, and convenient to restaurants too.
Stayed 4 nights in Mar 2023
Response from Robyn on 24 Mar 2023
Good morning Robert, Thank you for choosing to stay with us at Quest Waterfront. As you have mentioned we are in a great location and the tourist attractions, waterfront and restaurants and eateries are all within walking distance.We hope to see you return to stay with us again. Kind regardsRobyn BraslinProperty Manager

10/10 Excellent

Leigh Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond service.
Great service from the Sunday morning receptionist.
Stayed 1 night in Mar 2023
Response from Robyn on 23 Mar 2023
Good morning Leigh, Thank you for your feedback following your stay at Quest Waterfront. It's always pleasing to receive acknowledgement of our wonderful staff. We will certainly pass this on to her. We hope to see you return again soon. Kind regardsRobyn BraslinProperty Manager

8/10 Good

michael

Travelled with partner
Liked: Cleanliness, staff & service
Modern room close to waterfront and restaurants.No view,stained carpet and very limited tight parking on premises.
Stayed 2 nights in Mar 2023
Response from Claire - Front Office Supervisor on 28 Mar 2023
Dear Michael, Thank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards Claire Robins Front Office Supervisor

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean, comfortable beds and extra big rooms, great for a family! The staff were all friendly and helpful!
Stayed 5 nights in Mar 2023
Response from Sue on 16 Mar 2023
Hello Cheryl,Thank you for staying with us at Quest Waterfront, we are thrilled to hear you enjoyed your stay.We do hope to see you again one day in the future.Kind RegardsQuest Waterfront Team

8/10 Good

Demi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Claire - Front Office Supervisor on 28 Mar 2023
Dear Demi, Thank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards Claire Robins Front Office Supervisor

6/10 Okay

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, friendly staff. Outdated rooms. No ice machine and charged $3 for a bottle of water that is usually complimentary at other hotels.
Stayed 1 night in Feb 2023
Response from Claire - Front Office Supervisor on 28 Feb 2023
Dear Karen, Thank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards Claire Robins Front Office Supervisor

8/10 Good

Leon

Travelled with family
Liked: Staff & service, room comfort
Great staff and location but a little outdated
The staff were very friendly and helpful and the location is perfect. The parking was a problem. Very limited onsite parking so Either on the street which is timed and expensive, or at an offsite parking station. The room was big and comfortable but a little outdated and daggy and the bathroom could do with a better clean. Good value for what it is.
Stayed 1 night in Feb 2023
Response from Claire - Front Office Supervisor on 25 Feb 2023
Dear Leon, Thank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards Claire Robins Front Office Supervisor

6/10 Okay

roinald

Liked: Cleanliness, staff & service
convenient hotel
The room was clean but dark. View was straight at an office across the street so for privacy we had to shut the blind which made the room even darker. It was very conveniently situated close to the harbour and restaurants. The good part for us was free disabled parking in front of the hotel which was from 6 pm till 9 am only! Parking in Hobart is otherwise very expensive even for the disabled.
Stayed 1 night in Feb 2023
Response from Claire - Front Office Supervisor on 25 Feb 2023
Dear Roinald, Thank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards Claire Robins Front Office Supervisor