GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Two bedroom with spa
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
The Emerald features an outdoor pool, tour/ticket assistance, and barbecue grills. Public areas are equipped with high-speed wireless Internet access (surcharge). This Surfers Paradise hotel also offers a safe deposit box at the front desk and an elevator (lift).
Rooms
Guest accommodations at The Emerald offer washers/dryers and welcome amenities. Rooms open to balconies. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include handheld showerheads and hair dryers.
In-room wireless high-speed Internet access is available for a surcharge. Televisions come with cable channels. Additionally, rooms include irons/ironing boards and windows that open.
All guestrooms are non-smoking.
Room Amenities
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
Showing 1 - 6 results (of 6)
out of 6 reviews
“Will definately visit again”
Found the location great as it was close enough to walk to Cavill Ave but far enough to not hear all the noise. The Management were great help with places to go and eat, Undercover park was excellent and safe. The Rooms were big enough for Four adults and had all the amenities needed to cook and do your washing as we found the to save on cost's cooking dinners were a cheaper option as eating out can be expensive. The spa was a little smaller then expected but enjoyed it all the same after a lond day @ Dreamworld would definately visit The Emerald again.
“will definately go back”
great location, great managers and very helpfull, organised a rental car for us with a navman so it was so easy to get around. rooms a little tired but clean and comfortable. loved the spa bath and the views were amazing. very child friendly with plenty to do.
“On the river.”
Comfortable and within walking distance to the centre however bit windy at night, windows shock alot. Beds need a bit of upgrading
“Great Place to stay.”
Very well looked after room and we spent a couple of great night at this special place.
“Good Break”
Our Family had a great stay at the Emerald the Managers were very helpful,the room was tidy although it did need a bit of maintenance. The location has great views and is quiet,a bit of a walk to town but not too bad.The pool area is great overall it was good.
“Disappointing”
Arrived and took over 40 minutes to check in with only one couple in front of us. Provided my name and had three different names thrown back at me from the receptionist. No hot water in room so cold showers, furniture dated and after sitting on lounge for a period began to itch. Windows had broken latches and TV was full of snow. The room did have great views back over surfers which was quite pleasant overnight. Overall very disappointing for the price the place needs a full renovation with new furniture and appliances and sound proof glass.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 6 results (of 6)
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7 Mallana Street Surfers Paradise, QLD , 4217 Australia
Nearby Points of Interest
Location Highlights
The preferred airport for The Emerald is Gold Coast, QLD (OOL-Coolangatta) - 19.8 km / 12.3 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Surfers Paradise, Queensland, Australia: Surfers Paradise has the most vibrant nightlife anywhere along the Gold Coast. The main streets are east-west Cavill Ave, with its beachfront pedestrian mall, and north-south Orchid Ave, where many bars and nightclubs are located. Many budget hotels are located in Surfers Paradise, and the beach town also has an especially wide variety of Asian restaurants.
7 Mallana Street Surfers Paradise, QLD , 4217 Australia
