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Reviews of Sanctuary Lake Apartments

3.5 out of 5
Sanctuary Lake Apartments
40 Teemangum Street, Currumbin, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 160 reviews" "
Rating 8 - Good. 70 out of 160 reviews" "
Rating 6 - Okay. 8 out of 160 reviews" "
Rating 4 - Poor. 6 out of 160 reviews" "
Rating 2 - Terrible. 3 out of 160 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sau Man Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Much beyond my expectation for a holiday home. It is so comfortable and well-equipped in kitchen ware, laundry, tumble dryer, Netflix, hot bath, air conditioning, and indoor designated parking spot. I could see guests enjoying the outdoor hot spa on a winter day. It is next to the Currumbin Wildlife Sanctuary that offers hot breakfast for non-visiting guests where you eat outdoor or under cover sharing the lovely space with the free-range big birds. Lorikeet feeding is also accessible to public before entering the park. The beautiful beach is just two minute away and many good restaurants ( dine-in or drive through) and shopping malls are within less than 15 min driving distance. It is so close to the airport that it is no brainer to drive there after picking up your car at the airport. We will definitely return for our next holiday.
Stayed 4 nights in Jun 2023

8/10 Good

Kym

Travelled with family
Liked: Amenities, property conditions & facilities
So close to Currumbin Sanctuary that you can walk. Beach is just across a little bridge and the three pools are amazing. Under new management, these appartments have the potential to shine. Leah and John were very polite and helpful.
Stayed 5 nights in Aug 2022

2/10 Terrible

Andrew

Stayed 1 night in Jun 2022
Response from Edward on 6 June 2022
Guest did not comply with check in policies. Reservation was cancelled due the violating the policies.

8/10 Good

Heidi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pros: Eddie was wonderful; very quick to remedy any issues, and easy to reach if needed. The grounds were beautiful!! The rooms were perfect for a family of 5; enough of the necessities, and plenty of room for us all. The spa was perfect on cold days. Cons: Permanent residents made us feel very uncomfortable when using the pool/spa, or moving about the complex. There was also a gross smell coming from the ensuite drain.
Stayed 3 nights in Sep 2021

8/10 Good

Brendan

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and garden setting, close to everything and easy to access, will stay again
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We arrived late and our key was left in the safe for us. Our room was fantastic. Great location. Will happily come back!
Stayed 1 night in Jun 2021

10/10 Excellent

Lisa

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveller

Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice pool, too many rules
Stayed 2 nights in Mar 2021

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

CYNTHIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great environment & location
Fabulous week. Handy central location for a variety of excursions. Swimming was great, both at the pool and the beach. The accommodation was perfect for us. Lovely complex, well managed and maintained.
Stayed 7 nights in Feb 2020

10/10 Excellent

Jamo, Port Noarlunga South

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool, location & amenities where all very good. Booking & signing in where easy. Perfect for families.
Stayed 10 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The place is close to beaches the swimming complex was great especially for kids the surf club Vikings was 10minutes walking distance for meals great walking tracks along the beach plus Currumbin Bird,Sanctuary fantastic for kids
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean. amenities were excellent. Needs a lift.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Drew, Esk

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Wasn't clean owners belongings stored in one of the cupboards was told the entire property and grounds are smoke free and the entire pool area only plastic water bottles but when my family went to use the pool on Saturday there were adults in all pools and spa drinking cans of beer all were visiting a bottom unit next to pool and spa they were also smoking on the balcony and when another paying guest said something they were told they don't have to abide by the rules because they weren't paying 200 a night wasn't happy at all
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Jo-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely setting- close to beach and night market. Unit was clean and well maintained.
Stayed 3 nights in Oct 2019

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean apartment, lovely pool and spa. Would def go back. Only one street bank from the beach. It is under the flight path for the airport, but didn't bother us.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setting and location. Our apartment was great except for the alarming plumbing vibration in the ensuite shower. This was reported.
Stayed 9 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edward provides fantastic service at Check In, during your stay and Check out. Extremely helpful in regards to local attractions! Rooms were amazing! Everything you needed was there. So much more than your normal accomodation it felt luxurious. The pool and spa were great and an evening swim when the lights come on is a must! Will definitely be back!
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 9 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pool, spa, gardens, location, comfort and friendly professional staff
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2019

8/10 Good

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We could stay again.
Nice apartment and surrounding area. Pool area very nice. Parking was in garage below the apartment so just the stairs up- We had some problem connecting to wifi but had our own hotspot so we managed. The apartment we had (25) would have been lots better if it had wooden flooring instead of plastic mat which smelled a bit when entering the apartment. Also the balcony was not clean. The manager was told of this and was going be done for next guest.
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a quiet area. Still close enough to theme parks and shopping precincts. Pool area was clean and well maintained. Check in process was very easy. Room was spacious and comfortable.
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2018

8/10 Good

Denis, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Close to beach, transport
Easy drive from the airport beautiful location with trees, lake and beautiful grounds. Apartment very clean and comfortable and kitchen well stocked with equipment.
Stayed 6 nights in Sep 2018

10/10 Excellent

John, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment close to Currumbin Beach
Well appointed and comfortable apartment in very attractive and well maintained garden setting. From check in to departure the Sanctuary Lake experience was excellent. The accommodation was comfortable and clean and all requirements were catered for. The pool and spa were a delight. This is a facility that I recommend to anyone visiting Currumbin who seeks self contained comfort and outstanding value for money.
Stayed 4 nights in Sep 2018

8/10 Good

Willie, Melton

Liked: Staff & service, room comfort
Disliked: Cleanliness
4 Days at Sanctuary
We enjoyed our stay at Sanctuary Apartments It is very close to the beach, public transport and a nice walk through the beach area to a small shopping centre
Stayed 3 nights in Aug 2018

10/10 Excellent

Chantelle, Geelong VICTORIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay! Great location to the beach and wildlife sanctuary. Staff were very friendly and accommodating
Stayed 20 nights in May 2018

8/10 Good

Raelene, Hobart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Place to Stay
We loved our stay at Sanctuary Lake Apartments. staff were helpful and friendly, the facilities were amazingly clean. The apartment had all we needed fora week stay with two kids. Our apartment was modern,spacious and practical. The kids loved the pool, we loved the hot tub, very close to park and beach. Shops close by and Currumbin Wildlife Santuary (a must see) around the corner. Very happy, we will return.
Stayed 7 nights in May 2018
Response from Edward on 31 May 2018
Hi Raelene, Thank you for your feedback! We look forward to seeing you next time for your return stay! Kind regards, Edward

10/10 Excellent

John, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well managed and equipped accommodation in excellent location near Currumbin Wildlife Sanctuary. Well done.
Stayed 3 nights in May 2018
Response from Edward on 31 May 2018
Hi John, Thank you for your feedback! We look forward to seeing you next time for your return stay! Kind regards, Edward

8/10 Good

Ben, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms, welcoming stay
Friendly greeting by staff at office however a little heavy on rules. Outside of property clean, quiet and tranquil. Apartments are spacious with plenty of room to move. Shower screens are in need of repair however only fault. Property is walking distance to beach, cafes and local shops. I'll stay again if the occasion is right
Stayed 3 nights in May 2018
Response from Edward on 31 May 2018
Hi Ben, Thank you for your feedback! We will definitely look into some of the updates you mentioned. We are looking forward to your next stay! Kind regards, Edward

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with apartment and staff were very friendly.
Stayed 2 nights in Dec 2017

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Walk around the corner to Currumbin Wildlife Sanctuary
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice Apartments near the beach
We arrived on a Sunday when the office/reception was closed. Fortunately Edward, the manager, had informed us in advance of how to access the holiday complex when we arrived. We were therefore pleased when we found the envelope with the key to the apartment. We also appreciated being on the ground floor as there was no lift and we had heavy cases and being in our sixties don't find it easy lifting cases up flights of stairs. We found our apartment clean and tidy and it was just a short walk to the lovely clean swimming pool which I used many times in our short break there. The apartment was well equipped with cooking utensils and having the washing machine and drier was a bonus as we are travelling to various places on our trip. We were able to take a short walk to the beach which was lovely. Edward the manager was very pleasant and welcoming.
Stayed 3 nights in Oct 2017

6/10 Okay

Lisa, NSW

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
great location to beach, coffee shops, restaurants
Upon check in, Manager was very polite and welcoming. Rather disappointed when we had to go up 4 flights of stairs with luggage.... a few trips from the car park!!. Upon entering the room the first impression was old and outdated due to the carpet needing much attention, with dark stains giving a drab and dirty look. Apartment spacious, clean linen and mattresses extremely comfortable. Beautiful pool and grounds immaculate. Room just needs a good ceiling to floor clean and decor update, but if that is rectified then a good place to stay for location especially.
Stayed 3 nights in Sep 2017

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Fun
Lovely and relaxing stay with very friendly and helpful staff
Stayed 3 nights in Sep 2017

10/10 Excellent

Heather, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything, clean, big, good price.
Just across from the beautiful beach, walking distance to Currumbin Sanctuary Honeyworld and the Friday food markets, short drive to shops and cafes, Surf Lifesaving club had great lunches and dinner. Clean, quiet and had everything we needed.
Stayed 3 nights in Sep 2017

6/10 Okay

Judy, tasmainia

Disliked: Cleanliness
To many rules
It was everything we needed bed shower kitchen but need some love and attention
Stayed 13 nights in Aug 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family accommodation
Great little place right near Currumbin sanctuary and close to the beach! Beautiful gardens and pool area. Nice spot for a family!
Stayed 8 nights in Aug 2017

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More like 5 stars!
Beautiful clean rooms with everything you could want. Quiet location & friendly helpful staff. Proximity to Currumbin Wildlife Sanctuary is a definite bonus. It was just beautiful! I will definitely be back!
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017