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out of 32 reviews
My friend and I had a wonderful stay here. The staff are fantastic, the rooms are beautiful... everything is just perfect. Highly recommend Vanitas, food was superb. Its so nice you wont want to ever leave!
A great experience. The essential oils pumped through the air con system make you feel relaxed as soon as you walk through the door. The interior design is beautiful. The staff were always friendly and efficient and remained calm under pressure during the chaotically busy breakfrast rush. We had to complain when after five minutes in our non-smoking room we were overcome by a strong smell of cigarette smoke inexplicably infecting our room through the air con system, but the duty manager acted quickly to show us two other available rooms (both of which had the scent of those wonderful essential oils) to select from and our luggage was swiftly moved to our new room while we enjoyed complimentary drinks in the lounge.
“This Hotel was great for that special occasion”
Dream come true
“Looking Forward To Returning”
Selecting a location for mini break around Australia was difficult with so many wonderful places to stay however I could not be happier with my decision in staying at Palazzo Versace for four days. From arrival to departure I found all staff friendly, helpful and pleasant to deal with. My room was a standard Superior King and I found it to be huge! Overlooking the pool area. I felt very spoilt. Buffet Breakfast was delicious however I did feel it over was slightly overpriced and lacked choice on consecutive days. Location wise I enjoyed staying out of town from the main tourist area. I would definately come back to Palazzo Versace and I can't wait to return.
“extremely impressed with the service”
My husband and I stayed at the hotel and were made to feel really special. The service was excellent. We tried the seafood buffet and it was beautiful. Our room was very comfortable and overlooked the Marina. Shopping in the boutique was an awesome experience and, I would recommend it to anyone.
“Australian Best Hotel”
The hotel lobby is vey impressive, it is always clean and tidy, fresh flowers every day. Our suite is large and comfortably, with a good view but a bit noisy due to road traffic. The room is serviced twice a day by excellent housekeeping staff. The swimming pool is big and long with good surrounding, our four years old granddaughter really love it. The breakfast is good. The quality of the buffet dinner is below average for the price. However the dinner from the room service is much better.
- Dinner at Versace’s fine dining restaurant, Vanitas was superb. The food was obviously great but it was the staff that impressed me the most - Sipping mango cocktails by the swimming pool was great fun. Who would have thought we would be sipping cocktails by the pool in our bathers in June – what a great surprise! - Breakfast at Il Barrocco was a great way to start each day – real coffee at a buffet was a treat and I loved that the chef remembered by omelette order on the second morning. - Cruising in the hotel’s Audi A8 to spend the afternoon at Sea World was quite a treat. - Shopping at Marina Mirage was fun too – I had to buy a swimming costume and shorts as I didn’t bring any with me. Again, who knew it would be so warm in the middle of winter! - The pillows, the pillows, I must mention the pillows! They were so amazingly good – luxuriously soft like sleeping on a cloud but still with support. - Scootering around the Gold Coast on the Palazzo Versace’s black Vespa’s was such an experience that I now want my own scooter at home! Definitely worth the $$$.
Good hotel.service, people,wether. Definatly coming back
“Wonderful experience, could not fault a thing!”
Staff and service were fantastic. Room was clean and beautiful. Would definately stay there again.
“Hotel lives up to expectations”
The hotel lives up to expectations. The staff are incredibly polite at all times and go out of their way to please. when we arrived we'd been given a room with two doubles instead of a king. We didn't realise but some deals just give you whatever room is left over. However, the reception staff went out of their way to sort things out for us and we ended up with a terrific room with a king sized bed. The only thing I found not good value was the seafood buffet there at $100 a head. Unless you are an exceptionally large eater I don't think you get your money's worth. I ended up having lamb roast as a main and it was pretty average and the vegetables quite overcooked. Apart from that very minor blip a great hotel and I would recommend it.