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Reviews of Sheraton Grande Tokyo Bay Hotel

4.5 out of 5
Sheraton Grande Tokyo Bay Hotel
1-9 Maihama, Urayasu, Chiba-ken

Reviews

8.4

Very good

Rating 10 - Excellent. 609 out of 1135 reviews" "
Rating 8 - Good. 296 out of 1135 reviews" "
Rating 6 - Okay. 117 out of 1135 reviews" "
Rating 4 - Poor. 67 out of 1135 reviews" "
Rating 2 - Terrible. 46 out of 1135 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Mar 2024

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were surprised that there was a charge for beverages at the dinner buffet and a charge to play peewee golf.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Disney tram and facility was clean
Stayed 3 nights in Mar 2024

10/10 Excellent

Cate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while visiting Disney Land, it was clean and comfortable and an easy ride on the monorail to Disney Land. The buffet breakfast was fantastic too.

10/10 Excellent

Randy

Stayed 3 nights in Mar 2024
Response from Sheraton on 25 Mar 2024
Thank you for staying at Sheraton Grande Tokyo Bay Hotel. We are looking forward to seeing you again.

10/10 Excellent

Devin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Tokyo Disney theme parks. Rooms were spacious and clean
Stayed 3 nights in Mar 2024

10/10 Excellent

Lenny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free bus service to the Bayside station, which is one or three stops away from Disneyland and disneysea.
Stayed 3 nights in Mar 2024
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 22 Mar 2024
Thank you very much for staying at the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We hope you enjoyed your stay at our hotel. We will continue to make every effort to make our hotel a comfortable place to stay for everyone. We look forward to welcoming you again.

4/10 Poor

andres, Toronto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They took the foodplates from my wife and children in a buffet when they were already inside the buffet with full plates prior to closing. My wife have food allergies (ciliac) and they still did it. She starved all night long. The room wasnot properly checked. Have broken items or missing such as the emergency light. I wouldnt recommend.
Stayed 2 nights in Mar 2024
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 22 Mar 2024
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel.We are very sorry for the inconvenience and trouble you experienced during your stay with us. We sincerely apologize for any inconvenience caused.We will do our best to provide you with even better service in the future. We look forward to welcoming you again.

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is ideal in terms of location to Disney Monorail access and Maihama Station. Hotel was more designed for large conventions, meetings, or weddings. Not necessarily ideal for a couple traveling internationally. Hotel was beautiful, clean, however, rooms were out of date and not as nice as the rest of the hotel. Buffet dinner lacking and a bit over priced compared to the breakfast.
Stayed 5 nights in Mar 2024
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 19 Mar 2024
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking the time to write your impressions of our hotel.We are sorry to hear that we could not meet your expectations despite your visit to our hotel.Based on the feedback we have received, we will work hard to create a comfortable space for everyone to relax and enjoy their stay.We will continue to work together as a staff to ensure that everyone can spend their stay with peace of mind. We all look forward to welcoming you again.

6/10 Okay

Jeremy

Stayed 2 nights in Feb 2024
Response from Sheraton on 16 Mar 2024
Thank you for taking the time to write a review. We are sorry that you did not completely enjoy your stay.

8/10 Good

Aristofanis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and convenient to the Disney theme parks. Would have liked a nicer view of the theme parks and not of a car park. 11th floor seems to also pick up the noise of moving table or chairs from the 12th floor club lounge.
Stayed 3 nights in Mar 2024
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 19 Mar 2024
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking the time to write your impressions of our hotel.We hope you enjoyed your stay at our hotel.We will continue to make every effort to provide you with a satisfying hotel stay. We look forward to welcoming you again.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and beautiful hotel. Close to Tokyo Disney.
Stayed 4 nights in Mar 2024
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 14 Mar 2024
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking the time to write your impressions of our hotel.We hope you had a relaxing and enjoyable stay with us.Our entire staff will continue to make every effort to make the hotel a place you will return to again and again in the future. We look forward to welcoming you again.

6/10 Okay

Liza

Travelled with family
Liked: Staff & service
Seems like most of the Marriott properties are pretty hit and miss, and I’m saying that as a loyal Bonvoy member. I think they really tried hard to cater to the Disney patrons here and for the most part did a great job, and you have to know that anything in the Disney resort area comes at a price. The food was good but the morning buffet closed relatively early and I felt it was a excessively priced at dinner - especially for kids. The lack of vegetarian options everywhere was disappointing (albeit kind of expected). We were in a nautical-themed room (I think that’s what they were going for?) and it felt really dark and outdated despite being ocean-facing and pristinely clean. No matter - we were out at Disney all day. The laundromat situation is in dire need of help. Only 5 washers/dryers for the whole resort and not only were they small, but the condenser-style dryers take forever. It was pricey for the quality but ya get what ya get when in Disney.
Stayed 3 nights in Mar 2024
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 14 Mar 2024
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you again for taking your valuable time to write your impressions of our hotel.We are very sorry for the inconvenience caused by the laundromat.Your feedback will be taken into consideration to improve our services in the future.We will continue to make every effort to ensure that everyone has a pleasant stay with us.We look forward to welcoming you back to our hotel again.

10/10 Excellent

roque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice place to stay
Stayed 2 nights in Feb 2024
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 10 Mar 2024
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking your valuable time to write your impressions of our hotel.We hope you had a relaxing stay with us.We will continue to make every effort to please you. We look forward to serving you again.

10/10 Excellent

Hadley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for visiting Tokyo Disney. Large rooms. Well appointed. Several restaurant options are nice. Would stay here again!
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 13 Mar 2024
Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel.We are very happy to hear that you were satisfied with our rooms and restaurant.We are honored to hear that you would like to stay with us again.We will continue to make every effort to provide you with a comfortable stay at our hotel. We look forward to welcoming you again.

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Feb 2024
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 10 Mar 2024
Thank you very much for staying at the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking the time to write your impressions of our hotel.We are very pleased to hear that you were satisfied with our services.We will continue to work to become the hotel of choice for many people in the future. We hope that you will visit our hotel again when you come to Maihama.

6/10 Okay

violeta

Disliked: Staff & service
Room was not ready on time for check in, waited 2 hours. Staff dismissive not helpful.
Stayed 2 nights in Feb 2024
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 11 Mar 2024
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you again for taking your valuable time to write your impressions of our hotel.We are very sorry that you had to wait for so long at check-in. We will share your feedback with the department in charge and do our best to improve the situation so that our guests do not have to wait.We will continue to make every effort to make our hotel a comfortable place to stay for everyone. We look forward to welcoming you again.

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent everything
Stayed 3 nights in Feb 2024
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 1 Mar 2024
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you again for taking your valuable time to write your impressions of our hotel.We hope you enjoyed your stay at our hotel.We will do our best to provide you with even better service in the future. We look forward to welcoming you again.

8/10 Good

Donghui

Stayed 5 nights in Feb 2024
Response from Sheraton on 26 Feb 2024
Thank you for staying at Sheraton Grande Tokyo Bay Hotel. We are looking forward to seeing you again.

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Response from Sheraton on 26 Feb 2024
Thank you for staying at Sheraton Grande Tokyo Bay Hotel. We are looking forward to seeing you again.

8/10 Good

Alistair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 2 nights in Feb 2024
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 21 Feb 2024
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. Thank you again for taking the time to write your impressions of our hotel.We are very pleased to see that you had a pleasant stay with us.We will continue to make every effort to provide you with a satisfying hotel stay. We look forward to welcoming you again.

10/10 Excellent

Van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sea view room , day and night can looking for Fuji mountain, so beautiful
Stayed 4 nights in Jan 2024
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 8 Feb 2024
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking the time to write your impressions of our hotel.We hope you enjoyed your stay in our guest room.We will continue to make every effort to please you. We look forward to serving you again.

10/10 Excellent

Genes, Sicklerville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lot of fun staying at Sheraton Grande Tokyo… aside from huge state of the art room for the family, it’s walkable and convenient to Disney Sea. Thank you for this experience!
Stayed 1 night in Jan 2024
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 30 Jan 2024
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking the time to write your impressions of our hotel. We hope you enjoyed your stay at our hotel. We will continue to make every effort to provide you with a satisfying hotel stay. We look forward to welcoming you again.

10/10 Excellent

Yuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was the most comfortable part! Probably the most comfortable bed we’ve slept in during our stay in Japan. Staff was super friendly and helpful, made our stay so much easier.
Stayed 2 nights in Jan 2024
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 30 Jan 2024
Thank you very much for staying at the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel.We are very pleased to hear your compliments about our guest rooms and staff.We will continue to make every effort to please you. We look forward to welcoming you again.

10/10 Excellent

Midori, Monterey Park

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Although it was a standard room, the room was larger than I expected.
Stayed 2 nights in Jan 2024
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 30 Jan 2024
Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel.We hope you had a pleasant stay in our guest rooms.We will do our best to provide you with even better service in the future. We look forward to welcoming you again.

10/10 Excellent

Ratchanee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Sheraton on 24 Jan 2024
Thank you for staying at Sheraton Grande Tokyo Bay Hotel. We are looking forward to seeing you again.

10/10 Excellent

Shuoyan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL IS GOOD
Stayed 6 nights in Jan 2024
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 17 Jan 2024
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking your valuable time to write your impressions of our hotel.We hope you had a relaxing stay with us.We will continue to make every effort to please you. We look forward to serving you again.

10/10 Excellent

Chiayang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Sheraton on 15 Jan 2024
Thank you for staying at Sheraton Grande Tokyo Bay Hotel. We are looking forward to seeing you again.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
A little out dated decor but the hotel itself is excellent. The club lounge and view over looking Disney Parks are amazing.
Stayed 3 nights in Jan 2024
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 16 Jan 2024
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. Thank you again for taking your valuable time to write your impressions of our hotel.We hope you enjoyed your stay at the Sheraton Club Lounge. We are happy to hear that you enjoyed the view of the city.We will continue to make every effort to please you in the future. We look forward to serving you again.

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel! Staff were really friendly and helpful and all tried, and succeeded, in speaking in English to further assist us. We had an amazing view, the room was spacious. It is easy to get a free shuttle, or it’s a short walk to the monorail. Would definitely stay here again!
Stayed 3 nights in Jan 2024
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 16 Jan 2024
Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel.We are very happy to hear that you were satisfied with our staff and your room.We are glad to hear that you would like to stay with us again.We will do our best to provide you with even better service in the future. We look forward to welcoming you again.

10/10 Excellent

Rong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Sheraton on 13 Jan 2024
Thank you for staying at Sheraton Grande Tokyo Bay Hotel. We are looking forward to seeing you again.

6/10 Okay

Soon

Liked: Staff & service
Stayed 3 nights in Jan 2024
Response from Sheraton on 9 Jan 2024
Thank you for taking the time to write a review. We are sorry that you did not completely enjoy your stay.

10/10 Excellent

Dallas

Stayed 6 nights in Dec 2023
Response from Sheraton on 9 Jan 2024
Thank you for staying at Sheraton Grande Tokyo Bay Hotel. We are looking forward to seeing you again.

4/10 Poor

DONALD

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Need to be cautious on which room you will get! Most of the newer photos you see for this property are for possibly renovated rooms. The room I got was a time-warp back to the early 90s. Overall, the property is tired and in need of some updates - carpets are worn, wall paper starting to peel/bubble, and older rooms really need to be renovated. Staff was nice, restaurant choices were decent, and hotel had good amenities. Overall, pretty disappointed given the price point.
Stayed 2 nights in Dec 2023
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 5 Jan 2024
Thank you very much for staying at the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel.We are very sorry to hear that you were not satisfied with your room. Please accept our sincerest apologies.In the future, based on the feedback we have received, we will make every effort to provide you with comfortable services and facilities from the perspective of our guests.We look forward to welcoming you again.

10/10 Excellent

CHRISTIE, Burnaby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Sheraton on 5 Jan 2024
Thank you for staying at Sheraton Grande Tokyo Bay Hotel. We are looking forward to seeing you again.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 3 nights in Dec 2023
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 5 Jan 2024
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you again for taking your valuable time to write your impressions of our hotel.We hope you enjoyed your stay at our hotel.We will continue to make every effort to please you. We look forward to welcoming you again.

10/10 Excellent

Barry

Stayed 4 nights in Dec 2023
Response from Sheraton on 24 Jan 2024
Thank you for staying at Sheraton Grande Tokyo Bay Hotel. We are looking forward to seeing you again.

8/10 Good

Nikole

Stayed 3 nights in Dec 2023
Response from Sheraton on 3 Jan 2024
Thank you for staying at Sheraton Grande Tokyo Bay Hotel. We are looking forward to seeing you again.

2/10 Terrible

Jemima

Stayed 2 nights in Dec 2023
Response from Sheraton on 24 Jan 2024
Thank you for taking the time to write a review. We are sorry that you did not completely enjoy your stay.

8/10 Good

Jerome

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The room was clean but getting old!
Stayed 2 nights in Dec 2023
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 28 Dec 2023
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking the time to write your impressions of our hotel.We hope you had a relaxing and enjoyable stay with us.We will continue to make every effort to make our hotel a comfortable place to stay for everyone. We look forward to welcoming you again.

10/10 Excellent

Kirit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sheraon on 28 Dec 2023
Thank you for staying at Sheraton Grande Tokyo Bay Hotel. We are looking forward to seeing you again.

10/10 Excellent

Shanola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with large family and easy Disney access!
Stayed 5 nights in Dec 2023
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 28 Dec 2023
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you again for taking your valuable time to write your impressions of our hotel.We hope that you and your family enjoyed your stay with us.We will do our best to provide you with even better service in the future. We look forward to welcoming you again.

10/10 Excellent

Jeanyse

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were pleasant and helpful. They were able to assist my family without being fluent in English. The facility had ample recreational items and dining options for my kids to enjoy. The arcade and kiddie playroom were conveniently located by the laundry room, which was a plus for me. The train station for the Disney Resort Railway was accessible by free hotel shuttle or a 2 minute walk outside the hotel. The railway also leads to Maihama Train Station to access other parts of Japan as well as Disney Resorts. Disneyland and Disney Sea were minutes away. The hotel location is amazing! The only con we had to note is that the 2 twin sized beds (in addition to the 2 full sized beds) were a bit hard. My kids were not thrilled about sleeping on them, but we made it work. Aside from the hard beds, we'd give this hotel a 9.5 out of 10. Great service and location at a good price.
Stayed 4 nights in Dec 2023
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 28 Dec 2023
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you again for taking your valuable time to write your impressions of our hotel.We are very happy to hear that you enjoyed our staff's service.We are happy to hear that you enjoyed the food and the amusement facilities in the hotel.We will continue to make every effort to provide you with a comfortable stay at our hotel. We look forward to welcoming you again.

8/10 Good

Sutthikorn

Stayed 1 night in Dec 2023
Response from Sheraton on 26 Dec 2023
Thank you for staying at Sheraton Grande Tokyo Bay Hotel. We are looking forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Planning a trip to tokyo disneyland/disney sea?
This will be my only hotel to stay when taking the kids to tokyo disneyland/disney sea. So many facilities for the kids to stay busy and super close to the parks. Amazing staff and service.
Stayed 2 nights in Dec 2023
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 28 Dec 2023
Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel. Thank you again for taking the time to write your comments about our hotel.We are very happy to see that you and your children enjoyed your stay with us.We will continue to make every effort to provide you with a wonderful and memorable stay. We look forward to welcoming you again.

10/10 Excellent

Soe Moe

Liked: Staff & service, property conditions & facilities
3 star rated
Stayed 3 nights in Dec 2023
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 28 Dec 2023
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking the time to write your impressions of our hotel.We hope you had a relaxing and enjoyable stay with us.We will continue to make every effort to please you. We look forward to serving you again.

10/10 Excellent

Debby, New London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms with easy access to Disney transportation and a great buffet. Beautiful property Great service
Stayed 3 nights in Dec 2023
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 28 Dec 2023
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking the time to write your impressions of our hotel.We hope you enjoyed your stay at our hotel.We will continue to make every effort to please you. We look forward to welcoming you again.

4/10 Poor

rico

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sheraton on 1 Feb 2024
この度はシェラトン・グランデ・トーキョーベイ・ホテルにご宿泊いただきまして、誠にありがとうございました。皆様にご満足いただけるご滞在を提供できますよう、今後も努力を続けてまいります。またのお越しををスタッフ一同心よりお待ちしております。

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very close to Disney with only a 3 minute walk to the monorail and the closest hotel to Bayside monorail. I really liked the Oasis area with its own arcade launderette (although this was often busy). The room was nice although floor was uncomfortably hard so bring slippers!
Stayed 7 nights in Dec 2023
Response from シェラトン・グランデ・トーキョーベイ・ホテル on 28 Dec 2023
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking the time to write your impressions of our hotel.We hope you had a relaxing and enjoyable stay with us.We will continue to make every effort to make our hotel a comfortable place to stay for everyone. We look forward to welcoming you again.

10/10 Excellent

Juliet

Stayed 4 nights in Dec 2023
Response from Sheraton on 26 Dec 2023
Thank you for staying at Sheraton Grande Tokyo Bay Hotel. We are looking forward to seeing you again.