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Expedia Guest Rating
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TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Oceanfront - Stay for Breakfast,
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Garden View - Leisure European Plan-ro
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Ocean View - Escape Inclusive
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Premium Ocean View - Stay for Breakfast,
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Caribbean Suite
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
All-Inclusive Details
Guests can book rooms at Marriott CasaMagna Resort Cancun for a rate that is either for the room only or for all-inclusive. All-inclusive rates are higher because they include onsite food and beverages in the room rate. Guests who book all-inclusive rates do not have to pay extra for onsite activities such as tennis. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Food and beverages
Kids' club
Not included
Awards and Affiliations
Property Amenities
A children's club offers supervised activities (surcharges) for children ages 4-12. A recreation staff organizes complimentary family activities such as bingo, beach volleyball, pool aerobics, and cooking classes. A fitness center features cardio machines with LCD TV screens, weight machines, free weights, sauna, and massage rooms; open-air massage is available as well.
Connected by a 40-meter (44-yard) skybridge, a companion resort, JW Marriott Cancun Resort & Spa, features a three-story, 3,252-square-meter (35,000-square-ft) health-and-beauty spa that includes men's and women's "wet sides" with saunas, steam rooms, Vichy showers, side-by-side hot and cold spa tubs, and relaxation lounges. Guests of this resort may use those facilities for a daily surcharge. Spa services include massage, body scrubs and wraps, and facials--many featuring traditional Mayan techniques and ingredients--as well as hair-and-nail care and waxing.
Guests of the Marriott CasaMagna enjoy signing privileges at JW Marriott Cancun Resort & Spa's restaurants and may also use that resort's business center, which contains five computers with high-speed Internet connections (surcharges). Guests do not have access to the JW Marriott's swimming pool.
Wireless Internet access (surcharge) is available throughout this resort. This resort purifies its water.
Rooms
This Cancun Marriott offers 452 spacious guestrooms remodeled in 2006 and located in a six-story, U-shaped building with skylight atriums sheltering expansive terraced gardens on the ground floor and spacious lounging areas on upper floors. Rooms have balconies or ground-floor patios with chairs and cocktail tables. White ceilings with crown molding, pale-yellow walls, terra-cotta accent walls, pink-marble floors with terra-cotta area rugs, and gold-and-cream floral tropical-weight comforters create a tropical-Mexico ambience.
Furnishings include cushioned rattan chairs. Pink-marble bathrooms contain shower/tub combinations. All rooms offer electronic safes, CD clock radios, and 32 inch flat-screen TVs. Wireless Internet access is available for a surcharge.
Guestrooms feature Marriott's Revive Collection bedding: 300-thread-count cotton linens; comforter with cotton cover, freshly laundered for each guest; down pillows; and a separate mattress topper.
Rooms are offered in the European Plan, which includes room accommodations only. The rooms are also available in the all-inclusive plan. The Escape! Inclusive Meal Plan includes breakfast, lunch, and dinner at select restaurants; beer, cocktails, and wine by the glass; Kid's Club program; complimentary use of health club and tennis courts; some hotel-sponsored activities; discounts; and some gratuities. The plan does not include Champagne, certain spirits and cordials, bottles of wine, room service, pay movies, laundry service, phone calls, gift shop and coffee shop purchases, use of motorized water-sports equipment, incidental charges, and airport transfers.
Room Amenities
Dining
La Capilla - Multi-level restaurant with brick-dome ceiling featuring Caribbean Sea view. Buffet and à la carte breakfasts. Argentinian-steakhouse fare for dinner. La Capilla will be closed through November 1, 2010, for dinner only.
Mikado - Freestanding Japanese/Thai restaurant outside entrance featuring sushi bar and teppanyaki tables. Open for dinner.
Champions - Freestanding sports bar/restaurant outside hotel entrance. 32 televisions, big-screen television, pool tables. Open for lunch, dinner. Dancing nightly. Mexican and American food.
Bahia Club - Casual beachside restaurant serving light lunches, tropical drinks. Open mid-morning to early evening.
Sasi Thai - Unique Thai specialties and cocktails. Dinner only.
Las Ventanas Gift Shop/Deli - Open early morning to early evening for espresso, pastries, snacks, ice cream, sushi, deli sandwiches, and salads.
Las Ventanas Lobby Bar - Bar/lounge open late afternoon to late night for cocktails, cigars, tequilas. Live music some nights.
La Isla - Poolside spot serving snacks, tropical drinks
Recreation
Terraced above the resort's 200 meters (219 yards) of beach are a 43-meter (47-yard) family pool and a 6-by-4.5-meter (20-by-15-ft) children's pool. Sundecks surround the pools, and thatched-roof palapas offer shade on the beach. Newly added (July 2006) garden areas are found throughout the property.
An independent water sports center, AquaWorld, rents boogie boards, arranges parasailing flights, and offers scuba-diving classes. AquaWorld's main center is a marina located 1.5 km (1 mi) away on Nichupté Lagoon, where many water sports are available, including kayaking, sailing, and windsurfing. AquaWorld also books fishing trips and scuba diving and snorkeling excursions.
Connected by a 40-meter (44-yard) skybridge, a companion resort, JW Marriott Cancun Resort and Spa includes a three-story health-and-beauty spa. Guests of this resort may use these facilities for a daily surcharge. In addition, the spa offers Pilates, yoga, aerobics, kickboxing, stretching, and spinning classes for guests of both resorts (surcharges for all classes).
The resort includes two lighted tennis courts (surcharges). The 18-hole Hilton golf course is 2.5 km (1.5 mi) from the hotel, and the 18-hole Club de Golf Cancún is 7.5 km (4.75 mi).
The recreational activities listed below are available either on site or near the resort; fees may apply.
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out of 570 reviews
“Can't Wait to go back”
Very clean, very friendly staff. Breakfast at the hotel is buffet style and there is just so much food. I have never seen this much food available at any American hotel. The beach is beautiful. As far as the cost goes...you get what you pay for. It's one of the best hotels in the area. My only problem in Cancun was how everyone wanted a tip. I mean you could wind up tipping until you get stranded somewhere b/c you wound up giving away all your money! I would absolutely go back tho :)
“I loved it!”
All I can say is that I loved our hotel. The service was phenomenal and the comfort and cleaniless was great. Marriott always provides excellence.
“Will go back next year!”
We were there early July 2007. Excellent hotel, staff and its central location in the Zona Hotelera. The kids didn't want to do anything else apart from staying in the hotel and enjoying the large swimming pool and the beach. The rooms were extremely clean, quiet and the beds were among the most comfortable beds we have experienced (we are regular world travelers!) Very friendly and polite staff. A very pleasant experience and we would definitely recommend this hotel to anyone considering Cancun for their next vacation.
“Great hotel even during hurricane Ida in Cancun”
We had the unfortunate occurrence of hurricane Ida while we were staying at the Marriott Casa Magna in Cancun. We still got to enjoy the hot tub, even while it rained on us, and the kids had a blast. The hotel staff were helpful, the included breakfast buffet was phenomenal!!! (with all the local specialties and even sushi, but beware of the cactus juice!). The value for the room was great! The hotel even had a free day of kids club, on the day that the hurricane was hitting, and the kids got to play and enjoy themselves. Everything was clean and kept up. The only negative was that the beach was nonexistent, it came very close to the building, so we could not really go into the water.
“Extremely satisfied!”
Simply one of the best resorts in Cancun and a beautiful place to spend a family vacation or honeymoon. My wife and I loved our one week stay and are looking forward to going back for our anniversary in the future. We cannot stop talking about it to our friends and family, and we do stop the amazing pictures blows them away. Room service and onsite restaurants were excellent, and staff was always attentive to our needs. I highly recommend booking an ocean view suite even if it is a few dollars extra, it is well worth it and you will not regret doing so, trust me guys. I did my research and comparisons and this was well worth every penny I spent.
“Great Stay at a Great Hotel”
The hotel was amazing, but that probably had to do with the fact that it was off season. The beach was all ours, and the pool as well. Nice scene. Check-in was a bit delayed, but they upgraded our room to one with a bigger balcony and ocean views. On site restaurants were great - the sports bar had some good bites, and the Thai restaurant was amazing. Good location with buses going to other points of interests. Friendly and knowledgable staff as well. they knew exactly when to leave us alone, and when to engage us as well.
“great hotel”
recommend this hotel any time, very friendly service, and good lcation
“Can't wait to go back.”
We were impressed with the quality of service and the friendliness of the staff. Everything exceeded our expectations and we would definitely return. Thanks.
“Excellent service”
We enjoyed our stay a lot! Staff was very friendly.
“they are the best..100% customer service..”
They are the best hotel is cancun ..........try...
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(based on #### traveller reviews)
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Showing 1 - 10 results (of 570) · See more Marriott CasaMagna Resort Cancun reviews
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Blvd Kukulcán, Retorno Chac L-41 Cancun, QROO , 77500 Mexico
Nearby Points of Interest
Location Highlights
The preferred airport for Marriott CasaMagna Resort Cancun is Cancun, Quintana Roo (CUN-Cancun Intl.) - 11.8 km / 7.3 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Cancun Hotel Zone, Cancun, Quintana Roo, Mexico: The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the areas main artery. This road passes by the El Rey ruins, believed to be a kings tomb.
Blvd Kukulcán, Retorno Chac L-41 Cancun, QROO , 77500 Mexico
