Franschhoek Wine Route Waterpark Holidays

Lovely People and so accommodating!

I had a very bad experience with a staff at the bar who was very rude. The staff at the front desk were very pleasant and very helpful. If not for them I would’ve rated staff and serve as horrible! The rooms are very comfortable and neat. I love the rooms. They are luxurious indeed. I noticed my sheets were not changed in a week! I thought this was really bad!! There’s some construction work going on opposite the hotel and this is beyond their control I guess but it makes the front of the hotel dirty and too noisy.

Overall, I truly enjoyed my time at this property. The staff was friendly, attentive, and very helpful. They always made me feel welcomed and were very helpful. The room was phenomenal too - especially my view of table mountain. This place was well worth the money!

We stayed at this property for five nights while visiting Cape Town. The room was nice. It had doors that separated the sleeping area from the living area. The doors had little stops behind them to prevent them from opening all the way. I am not sure why that was. I think the stop should be moved so that they’re all the way against the wall and the doors can open completely. I banged my foot one night while getting out of bed to go to the bathroom because the door is about 30% open. Otherwise, the room was very good. It was very quiet. The hotel has two restaurants. Both were very good. Service was also very good. The area is very convenient with many restaurants located nearby. Also, a grocery store is right next-door. The hotel is located near one of the hop on hop off bus stops. We use that bus the first day we were there. Normally, I find those buses to be inconsistent. However, the operation was well run in Cape Town. The buses came on time and provided a really good overview of the Cape Town area. Also, you can use the bus to go to Table Mountain if you schedule it right.

I had a very bad experience with a staff at the bar who was very rude. The staff at the front desk were very pleasant and very helpful. If not for them I would’ve rated staff and serve as horrible! The rooms are very comfortable and neat. I love the rooms. They are luxurious indeed. I noticed my sheets were not changed in a week! I thought this was really bad!! There’s some construction work going on opposite the hotel and this is beyond their control I guess but it makes the front of the hotel dirty and too noisy.

Lovely People and so accommodating!

The property was near the V&A Waterfront which was very convenient. It was a 10 minute walk or 3 minute (free (hourly)) shuttle bus ride. The hotel was pretty modern and the rooms were decent. The staff were very friendly and helpful. We used the spa and the gym, which were very quiet and more than sufficient. Breakfast was plentiful. Lots of choice and good tasting.

Lovely People and so accommodating!

I had a very bad experience with a staff at the bar who was very rude. The staff at the front desk were very pleasant and very helpful. If not for them I would’ve rated staff and serve as horrible! The rooms are very comfortable and neat. I love the rooms. They are luxurious indeed. I noticed my sheets were not changed in a week! I thought this was really bad!! There’s some construction work going on opposite the hotel and this is beyond their control I guess but it makes the front of the hotel dirty and too noisy.