Malapascua Island Waterpark Holidays

I would like to start off by saying the staff at this hotel and the service is what I will remember most about my experience here. They are 1/1 and helped with the little things we needed. Felt very comfortable around them. Second the location is very central and decent for getting around to all the different parts of Cebu metro. We took advantage of the amenities. The gym was pretty useful to get some exercise every day. Unfortunately the aircon in the gym was not always reliable. Still nice though and good equipment for a hotel gym. That’s probably the worst thing I could say about our stay. We ate breakfast at the hotel every day. I would rate it 5/5. There was a large variety to choose from including Western, Asiatic and local Filipino cuisine. We used the pool on the rooftop and had a couple of drinks while enjoying a beautiful city view. Was very nice. We didn’t request room cleaning every day but when we did staff made sure to freshen up the room and provided new sheets when we requested it. I don’t want to sound like I am overselling this hotel but it is surely a solid choice for anyone traveling to Cebu.

Staff were very attentive to our needs, welcoming and always smiling, rooms are clean, it was wonderfully quiet, the pool was wonderful and not crowded at all, and the food was delightful! I would definitely recommend this resort!

I will definitely be back. The staff are so kind and welcoming!

I like everything the hotel had to offer except their hot shower was not hot at all just lukewarm.

The place is clean and very accommodating and helpful staff. I will consider to stay again in this hotel.

Staff were very attentive to our needs, welcoming and always smiling, rooms are clean, it was wonderfully quiet, the pool was wonderful and not crowded at all, and the food was delightful! I would definitely recommend this resort!

I like everything the hotel had to offer except their hot shower was not hot at all just lukewarm.

This is my third stay at Quest hotel and I am always pleased with the experience. Breakfast is amazing. The rooms are clean and the staff super friendly. I have turned into a repeat customer thanks to the consistency of this hotel.

Staff were very attentive to our needs, welcoming and always smiling, rooms are clean, it was wonderfully quiet, the pool was wonderful and not crowded at all, and the food was delightful! I would definitely recommend this resort!

The restaurant staff was great — friendly, attentive, and genuinely helpful. The rest of the service felt pretty laid‑back, and getting assistance outside the restaurant wasn’t easy. The place itself is quiet and feels private, which is nice, but the food overall is just average with nothing particularly special. We visited the herb garden and the staff there were friendly and knowledgeable, which was a good experience. The biggest inconvenience is the layout. The check‑in counter is extremely far from the rooms. It’s manageable on arrival, but checking out is a hassle because you have to walk a long distance with your bags. They have a golf cart that could easily help guests get to the port, but it just sits in the garage instead of being used. Other than the few standout staff, the overall experience is just okay.