Kouloukonas Waterpark Holidays

This was one of the most disappointing hotel experiences I’ve had. The Hotels.com listing is misleading and materially inaccurate. Its advertised the hotel as being on a white sandy beach with an exclusive beach bar, complete with photos suggesting exactly that. In reality, there is no exclusive beach bar and the nearest beach is public, rocky and nothing like the images or description (it’s a vile beach). Had the listing been accurate, I would never have booked this hotel. The problems didn’t end there. The blonde concierge was extremely unhelpful and refused to assist with booking restaurants or beach clubs. The hot water remained lukewarm throughout our stay and the manager shrugged his shoulders and refused to investigate. Towels were stained, had holes in them and are used interchangeably for both the bathrooms and the beach. The patio door regularly got stuck creating a safety concern. Housekeeping removed bedding from our room and failed to replace it, and when we raised it with the manager, he accused us of stealing it. The plunge pools are also very misleading in the marketing photos. Rather than overlooking a luxury setting, ours looked directly onto a car park and supermarket/high street. The location itself was also a huge disappointment.

Staff is very friendly and hotel is well maintained and clean. The view is mesmerizing. Excellent food choices.

Very helpful stuff. Room was clean and had a nice sea view. Food was great! Nice place to get away from crazy busy cities and to relax.

We stayed for 2 weeks and it was great. Only thing to watch out for is if you plan to rent a car. Garage is pretty tight entering and exiting the hotel can be challenging. Lots of scrapes on the bottom of my rental due to steep ramps. Other than that, staff was friendly, they know English, comfortable beds, great and well priced onsite restaurant, and a decent view.

Staff is very friendly and hotel is well maintained and clean. The view is mesmerizing. Excellent food choices.

This was one of the most disappointing hotel experiences I’ve had. The Hotels.com listing is misleading and materially inaccurate. Its advertised the hotel as being on a white sandy beach with an exclusive beach bar, complete with photos suggesting exactly that. In reality, there is no exclusive beach bar and the nearest beach is public, rocky and nothing like the images or description (it’s a vile beach). Had the listing been accurate, I would never have booked this hotel. The problems didn’t end there. The blonde concierge was extremely unhelpful and refused to assist with booking restaurants or beach clubs. The hot water remained lukewarm throughout our stay and the manager shrugged his shoulders and refused to investigate. Towels were stained, had holes in them and are used interchangeably for both the bathrooms and the beach. The patio door regularly got stuck creating a safety concern. Housekeeping removed bedding from our room and failed to replace it, and when we raised it with the manager, he accused us of stealing it. The plunge pools are also very misleading in the marketing photos. Rather than overlooking a luxury setting, ours looked directly onto a car park and supermarket/high street. The location itself was also a huge disappointment.

We stayed for 2 weeks and it was great. Only thing to watch out for is if you plan to rent a car. Garage is pretty tight entering and exiting the hotel can be challenging. Lots of scrapes on the bottom of my rental due to steep ramps. Other than that, staff was friendly, they know English, comfortable beds, great and well priced onsite restaurant, and a decent view.