Caribbean Islands Waterpark Holidays

While the property itself was beautifully maintained and well kept not all of the staff were thoughtful and caring while they put on a friendly facade. After day one when I inquired about checking out early and a refund i came back to my suit case rummaged through and clothes on the floor after a day by the poo. I was easily looked over or dismissed while in line or other places. House keeping didn’t come one day and my request for new towels through the app and a call to the front desk were ignored. The last day there the resort kept having blackouts and the side I was on stayed out longer. I asked for a place to charge my phone as I needed to check in with the airline for my departure early the next morning. In all i made the best of the experience for my kids but I can’t say I’d visit again.

The rooms need to be upgraded and time to the restaurants need to be more accessible

Clean room, great pool, snorkeling, kayaking. Staff was very helpful and very friendly!

This resort is a true 4 star i think. Some of the staff were less than friendly. Some of the restaurants were just ok. Resort itself is gorgeous with a huge amazing pool! No battle for sun loungers at all!

It was a great experience for my family and I. I highly recommend this resort.

It was a great experience for my family and I. I highly recommend this resort.

Clean room, great pool, snorkeling, kayaking. Staff was very helpful and very friendly!

This resort is a true 4 star i think. Some of the staff were less than friendly. Some of the restaurants were just ok. Resort itself is gorgeous with a huge amazing pool! No battle for sun loungers at all!

Todo muy bueno la comida el ambiente y su jente

While the property itself was beautifully maintained and well kept not all of the staff were thoughtful and caring while they put on a friendly facade. After day one when I inquired about checking out early and a refund i came back to my suit case rummaged through and clothes on the floor after a day by the poo. I was easily looked over or dismissed while in line or other places. House keeping didn’t come one day and my request for new towels through the app and a call to the front desk were ignored. The last day there the resort kept having blackouts and the side I was on stayed out longer. I asked for a place to charge my phone as I needed to check in with the airline for my departure early the next morning. In all i made the best of the experience for my kids but I can’t say I’d visit again.

It was a great experience for my family and I. I highly recommend this resort.

The rooms need to be upgraded and time to the restaurants need to be more accessible

Clean room, great pool, snorkeling, kayaking. Staff was very helpful and very friendly!

This resort is a true 4 star i think. Some of the staff were less than friendly. Some of the restaurants were just ok. Resort itself is gorgeous with a huge amazing pool! No battle for sun loungers at all!