Luzerner Alps Scuba Diving Holidays

Check in was very slow and inconvenient. It took us almost a hour in the lobby because there was a huge group of tourists that hadcome before us but even though there were two receptionists they were really slow and inefficient. They were really slow and scanned all our passports even the kids’ not sure why and when they finally gave us the keys to our rooms (we booked two rooms) one pass ended up not even working so we had to come downstairs multiple times to make it work. Also they told us they would arrange a sofa bed but took ages to get someone to our room to set it up. It was raining outside so we asked them for umbrellas for our family and they were rude and refused to give us more than two umbrellas even though we had booked two rooms and were a family of 5 people with little kids!

Just spent 4 nights.. staff were all very nice and accommodating especially Khristina! We loved the location to everything.. hotel was clean and we had a group of 8.... it was a bit chaotic checking in but the hotel was extremely helpful and understanding! Breakfast was tasty and had plenty of options. We lpved zürich and we definitely would stay here again!

Great location, excellent staff, clean and quiet with a good breakfast

Clean room, very bright coloured. Overall good experience. Service was very good.

clean and great room, nice space and furniture

The property was neat and clean however, initially we had some difficulty in locating the property. Tram station is just 700 meters away which is a bonus. I loved the place overall.

Clean room staff are helpful and amenities are great as well overall fantastic service and location