High Atlas Romantic Holidays

Beautiful heritage Riad within the Medina. Old world charm and a quiet oasis within the bustling walls of the old town.

Breakfast area full of Bee’s. Difficult to eat or sit there.

Great property

I stayed at Riad Naya Nour in Morocco and unfortunately had several issues that made the experience disappointing. First, one of the receptionists lied about not having eggs withmint tea, simply because he didn’t want to cook them. It was very unprofessional, especially compared to the female staff, who were always polite, kind, and helpful. The pool is extremely small—only about three people can fit, and you can’t actually swim. It’s more like dipping your feet in. On top of that, the water has so much added color/chemicals that it burns your eyes and the smell is unpleasant. Food and drink prices are very high, and you can get something much better and cheaper just by stepping into the nearby souk. One of the staff members also brought me rotted orange juice, which was shocking. I truly hope you don’t end up being served by the same person. Another major concern: the riad is located right beside a corner where airport taxis drop guests off, and some random men wait there. They immediately come up, grab your bags, and pretend to “guide” you to the riad—then they demand 200 MAD. I didn’t fall for it, but it’s unbelievable that this continues happening and the riad isn’t working with police to stop it. Overall, the breakfast is poor, the pool is unpleasant, and the service depends entirely on which staff member you get. Prices are too high for what you receive. I recommend booking elsewhere until management seriously improves the quality, honesty, and safety for guests.

Beautiful heritage Riad within the Medina. Old world charm and a quiet oasis within the bustling walls of the old town.

Good hotel, but unfortunately the service let it down We recently stayed at Savoy Le Grand Hotel Marrakech and, whilst the hotel itself is beautiful and there were some enjoyable aspects to our stay, unfortunately the overall experience was not as good as we expected from a hotel of this standard. From the beginning, we had issues with our room. When booking, I specifically requested either three single beds or one double bed and one single bed and clearly stated that I did not want a sofa bed. Despite this, we were initially given a room with a double bed and a small, uncomfortable sofa bed. After raising this with reception, we were eventually moved to another room which was much better. However, this room was extremely far from reception. Normally this would not have been an issue, but our room keys repeatedly stopped working, meaning we constantly had to make the long journey back to reception to have them reactivated. Housekeeping was another major issue throughout our stay. Our room was either cleaned very late in the day, sometimes around 6–7pm, or we had to repeatedly ask for it to be cleaned. This became particularly frustrating because we needed basic essentials such as fresh towels and toilet paper. On one occasion, we actually saw the housekeeping staff in our corridor and asked whether our room would be cleaned. We were told it would be done within 20 minutes. Around 45 minutes later, we went back into the corridor and the cleaners had disappeared. We contact

Chambre propre et grande avec beaucoup de rangement mais salle de bain plus petite qui mériterait une mise à niveau. Piscine vraiment petite et peu utilisable. Peu d’espace commun disponible, notamment terrasse en rénovation. Isolation des chambres, nous entendons les voisins et les bruits sur la terrasse rénovation. . L’emplacement est dans une petite ruelle très cachée, malheureusement la ruelle n’est pas nettoyée énormément de vidange et peu éclairée. Les déjeuners étaient décevants comparé au autres hébergement que nous avons fait. Chambre propre et personnel courtois

Small riad located outside the medina. You need to be prepared to deal with staff who can be quite persistent in trying to sell extra services despite our refusals. We eventually booked and paid for an airport transfer through them. They had also offered us a takeaway breakfast, which we never received. We ended up without transportation in the middle of the night, having to figure things out ourselves, and they refused to issue a refund