LAX Area Mountain Holidays

A Unique King Room, 4/5.

Great room, staff were super friendly and helpful and a great location. Walking distant to multiple food options and shopping.

Quick check in and shuttle service to hotel. Nice room and comfy bed

The room was great and the staff very friendly. Great location.

We had doctor appointments early at UCLA and decided to spend the night at W. The folks were very nice and helpful. The hotel is a bit tired. We had a room that was updated to a junior suite. The snacks and wet bar was good. The bathroom products can not be better. Davines from Italy. The bed was comfy too. The real problem is the air quality... The HVAC system is very tired. There are two zones. I used clorex wipes to clean the intake and outtake vents. I had to use several sheets. And they still need a lot of work. The windows have wooden shutters. They are very dusty too... Overall the W worked out for our trip. But I'm not sure we can stay there. With my wife's asthma and my allergies was quite a challenge... This was hard to write because the staff was so nice🙏🙏🙏 All the best Burton

Excellent location, beautiful hotel and great customer service.

Great staff, can't wait to go back. Would love if we could use the windows however

I always stay here when we come to LA. Love the location - close to Rodeo Drive. The area is clean and safe. The staff is always amazing and courteous. Maryam was so efficient and made check in a breeze.

Excellent location, beautiful hotel and great customer service.

Can’t say enough good things about the staff and service. We were only there for one night, but we were treated like special guests. Gorgeous decor, fitness center, pool, rooms, ba to rooms. Our requests were accommodated, the kids got little gifts from the staff, the in-room dining meals and Ospero breakfast were delicious, the views were spectacular, the amenities were plentiful. We usually don’t like to stay at the same hotel more than once, but this one definitely “rose” to our needs and likes. Thank you!

Amazing rooms. Seamless check in

Room was clean and access was fairly easy. My only complaint is I was told there would be a $125 hold on my card that would be removed at checkout, but there is still a $75 hold on my card that has been there for three days now. When I try to call the phone rings once and hangs up.

very nice rooms!! was quite aswell

It’s medicore. It’s on par for this type of hotel in this location. I checked in, carried all my stuff up and my room was dirty. Back down to the office, not a single word to me as he left, arrived five minutes later and handed me a card to a new room without a single word. Just annoying. I’m staying down in LA for months for work and won’t return here.