Puerto Rico Island Mountain Holidays

Waited two hours for a room to become available after our 4pm check in, some staff were rude and it almost felt like we were inconveniencing them when we asked for anything. It’s expensive and we felt pressured to tip for EVERYTHING on top of the 16% tip surcharge literally even when grabbing our own food and drinks The best part of the stay was Nori we ended up there twice the food was good the experience was good and that was the only time we truly felt cared for by the staff. But great location for El Yunque It is nice that’s it’s right on the beach and the place itself is beautiful but would not stay here again. Oh if you want breakfast the market had the best sandwiches in our opinion and the chess club cafe that’s down the road on the right side when you leave the resort is so cute!

Love everything about the location and drinks. The beach and the pools was amazing. My only concern was the pool area needs more light at night for safety. It was too dark could not see my kids.